The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Buy these for an elderly relative. They say they are the best ones they have ever used, service and communication is good. Easy to use website. Thank you
Usually all goes smoothly with this regular order. However, unusually, tracking showed a hold up in the delivery process at Milton Keynes which meant the order arrived a day later than expected. The... Toon meer
Bedrijf heeft geantwoord
Great products at great prices that are quickly and discreetly delivered. I have bought from this ic store for years and have never had any issues, they are in short, fantastic, I cannot recommend th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Contactgegevens
Westfield Two, Pitstone Green Business Park, LU7 9GP, Pitstone, Verenigd Koninkrijk
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Uitstekend
949 reviews
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Antwoord van Incontinence Shop Ltd
Thank you for your lovely 5-star review! We’re pleased to hear that you were happy with our service.
We really appreciate your support and look forward to serving you again.
A quick response and correction when…
A quick response and correction when wrong product delivered. Great.
11 september 2026
Antwoord van Incontinence Shop Ltd
Thank you for your fantastic 5-star review! We’re pleased that our team was able to respond quickly and resolve the issue with the incorrect product.
We really appreciate your understanding and kind feedback.
Urgently needed products.
The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I assumed that they would be soft.
I have made multiple purchases already due to reliability, price and quality.
11 september 2026
Antwoord van Incontinence Shop Ltd
Thank you for your detailed feedback and for your continued support. We’re pleased to hear that you value our reliability, pricing and product quality.
We also appreciate your comments regarding the product information for the TENA wipes. We will take this feedback on board and look at making the product descriptions clearer to help customers choose the most suitable product.
The delivery was ok no problem an very…
The delivery was ok no problem an very discreet
11 september 2026
Antwoord van Incontinence Shop Ltd
Thank you for your feedback! We’re pleased to hear that your delivery arrived without any issues and that you were happy with the discreet service. We really appreciate your support. 😊
Terrible delivery
Terrible delivery. Care Superstore? What’s that? Amazon delivery very restricted. Appreciate free but would prefer the option of DPD delivery, you know what you’re getting for the price. Not great folks.
9 september 2026
Antwoord van Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear that the delivery service did not meet your expectations.
We appreciate your comments regarding the courier and delivery options, and we will take your feedback on board as we continue to review our delivery services.
Antwoord van Incontinence Shop Ltd
Thank you for your great feedback! 👍 We’re delighted to hear that you’re happy with our service. We really appreciate your support! 😊
Excellent service.👍
8 september 2026
Antwoord van Incontinence Shop Ltd
Thank you for your great feedback! 👍 We’re delighted to hear that you’re happy with our service. We really appreciate your support! 😊
Good range of quality products…
Good range of quality products competitively priced.
Seamless transaction delivered quickly.
7 september 2026
Antwoord van Incontinence Shop Ltd
Thank you for your lovely feedback! We’re delighted to hear that you’re happy with our product range, competitive prices and quick delivery. We really appreciate your support. 😊
Not happy with delivery
Not happy with delivery. Knocked very soft on door despite there being a bell and a
knocker! Almost ran off, said I'd signed but if course I hadn't! Was a white van although email said DHL.Product of course excellent.
12 september 2026
Antwoord van Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear about your experience with the delivery and will pass your comments on to the courier. We’re pleased to hear that you’re happy with the product and really appreciate your continued support
Provides an excellent service
Provides an excellent service. Spoke to one of your operators and she was extremely helpful
6 september 2026
Antwoord van Incontinence Shop Ltd
Thank you for your kind feedback! We’re delighted to hear that you received excellent service and that our team member was so helpful. We really appreciate your support. 😊
good product, quick delivery.
Its a good product at a good price with quick delivery.
1 september 2026
Antwoord van Incontinence Shop Ltd
Thank you for your lovely feedback! We’re pleased to hear you’re happy with the product, price and quick delivery. We really appreciate your support. 😊
Antwoord van Incontinence Shop Ltd
Thank you for your feedback! We’re glad we were able to resolve your issue and appreciate you taking the time to leave us a review.
Though my delivery was late it arrived…
Though my delivery was late it arrived which was a big relief so thankyou
28 augustus 2026
Antwoord van Incontinence Shop Ltd
Thank you for your feedback and for your patience. We’re sorry your delivery was delayed, but we’re pleased to hear that it arrived safely. We really appreciate your understanding and support.
Great products at great prices that are…
Great products at great prices that are quickly and discreetly delivered.
I have bought from this ic store for years and have never had any issues, they are in short, fantastic, I cannot recommend them enough
28 augustus 2026
Antwoord van Incontinence Shop Ltd
Thank you so much for your wonderful feedback and for being a loyal customer over the years! We’re delighted to hear that you’re happy with our products, prices and discreet delivery. Your continued support and recommendation mean a lot to us. 😊
Antwoord van Incontinence Shop Ltd
Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service and communication. We really appreciate your support and look forward to serving you again. 😊
Excellent service!
Excellent service! Smooth transaction and very good communication. Thank you very much.👌🏼
26 augustus 2026
Antwoord van Incontinence Shop Ltd
Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service and communication. We really appreciate your support and look forward to serving you again. 😊
Very happy with service items was…
Very happy with service items was delivered the day after ordering and very well packed. Would definitely recommend seller and purchase from again.
26 juli 2026
Antwoord van Incontinence Shop Ltd
Thank you so much for your kind feedback! We’re delighted to hear that your order arrived quickly and was well packed. We really appreciate your recommendation and look forward to serving you again.
Quick discreet service
26 juli 2026
Antwoord van Incontinence Shop Ltd
Thank you for your kind feedback! We’re pleased to hear you were happy with our quick and discreet service. We really appreciate your support.
OK But could be better
Been using these for a while and they are ok. My one gripe would be that urine gathers in the one spot so eventually leaks but 2/3 of the pad is still bone dry. It would be better if it wicked away along the pad evenly so it didn’t leak, especially at night.
25 juli 2026
Antwoord van Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear about the issue with the absorbency and leakage, particularly during the night. We really appreciate you sharing your experience and will pass your comments on to the manufacturer for consideration and future product improvements.
Very good service.
1 juli 2026
Antwoord van Incontinence Shop Ltd
Thank you for your kind review! We're delighted to hear you were happy with our service. We truly appreciate your support and look forward to serving you again in the future. 😊
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