Excellent efficient service thank you, it's very much appreciated. I placed my order early afternoon, within the hour I received an email saying my order had been picked & shipped. I was then give... Toon meer
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Lees wat reviewers zeggen
The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I a... Toon meer
Bedrijf heeft geantwoord
Usually all goes smoothly with this regular order. However, unusually, tracking showed a hold up in the delivery process at Milton Keynes which meant the order arrived a day later than expected. The... Toon meer
Bedrijf heeft geantwoord
Buy these for an elderly relative. They say they are the best ones they have ever used, service and communication is good. Easy to use website. Thank you
Bedrijfsgegevens
Geschreven door het bedrijf
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Contactgegevens
Westfield Two, Pitstone Green Business Park, LU7 9GP, Pitstone, Verenigd Koninkrijk
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Uitstekend
958 reviews
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Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Incontinence Shop Ltd
Thank you for your feedback! We’re glad we were able to resolve your issue and appreciate you taking the time to leave us a review.
Though my delivery was late it arrived…
Though my delivery was late it arrived which was a big relief so thankyou
28 augustus 2026
Antwoord van Incontinence Shop Ltd
Thank you for your feedback and for your patience. We’re sorry your delivery was delayed, but we’re pleased to hear that it arrived safely. We really appreciate your understanding and support.
Great products at great prices that are…
Great products at great prices that are quickly and discreetly delivered.
I have bought from this ic store for years and have never had any issues, they are in short, fantastic, I cannot recommend them enough
28 augustus 2026
Antwoord van Incontinence Shop Ltd
Thank you so much for your wonderful feedback and for being a loyal customer over the years! We’re delighted to hear that you’re happy with our products, prices and discreet delivery. Your continued support and recommendation mean a lot to us. 😊
Antwoord van Incontinence Shop Ltd
Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service and communication. We really appreciate your support and look forward to serving you again. 😊
Excellent service!
Excellent service! Smooth transaction and very good communication. Thank you very much.👌🏼
26 augustus 2026
Antwoord van Incontinence Shop Ltd
Thank you very much for your kind feedback! We’re delighted to hear you were happy with our service and communication. We really appreciate your support and look forward to serving you again. 😊
Very happy with service items was…
Very happy with service items was delivered the day after ordering and very well packed. Would definitely recommend seller and purchase from again.
26 juli 2026
Antwoord van Incontinence Shop Ltd
Thank you so much for your kind feedback! We’re delighted to hear that your order arrived quickly and was well packed. We really appreciate your recommendation and look forward to serving you again.
Quick discreet service
26 juli 2026
Antwoord van Incontinence Shop Ltd
Thank you for your kind feedback! We’re pleased to hear you were happy with our quick and discreet service. We really appreciate your support.
OK But could be better
Been using these for a while and they are ok. My one gripe would be that urine gathers in the one spot so eventually leaks but 2/3 of the pad is still bone dry. It would be better if it wicked away along the pad evenly so it didn’t leak, especially at night.
25 juli 2026
Antwoord van Incontinence Shop Ltd
Thank you for your feedback. We’re sorry to hear about the issue with the absorbency and leakage, particularly during the night. We really appreciate you sharing your experience and will pass your comments on to the manufacturer for consideration and future product improvements.
Very good service.
1 juli 2026
Antwoord van Incontinence Shop Ltd
Thank you for your kind review! We're delighted to hear you were happy with our service. We truly appreciate your support and look forward to serving you again in the future. 😊
Delivery improvement needed
Quick delivery however, considering this product , which is a big box , is for an elderly lady it is not ideal that the parcel is delivered and left outside because she is slow coming to the door . I feel the shipping agent has been changed since we started ordering
21 juni 2026
Antwoord van Incontinence Shop Ltd
Thank you for your feedback. We're pleased to hear your order arrived quickly. We’re sorry to learn that the parcel was left outside. We understand that this isn't ideal, especially for elderly customers who may need extra time to answer the door.
We appreciate you bringing this to our attention and will pass your comments on to the delivery carrier. Thank you for your continued support, and we hope to provide you with a better delivery experience next time
Best range, pricing and free delivery too, thanks!
Adult nappies are difficult to buy in retail shops therefore the range available from the Incontinence Shop is excellent and are the cheapest on line too.
It can be embarrassing to admit that you wear adult nappies therefore it's easier and more discreet to buy on line and free delivery for orders over £50 too.
24 juni 2026
Antwoord van Incontinence Shop Ltd
Thank you for your thoughtful feedback! We're delighted to hear that you found our wide range of products, competitive prices, and discreet online shopping experience helpful. We understand the importance of privacy and convenience, and we're pleased that our service has made purchasing easier for you. We truly appreciate your support and look forward to serving you again
Slight mistake with my order but…
Slight mistake with my order but customer service were excellent and sorted it in super quick time
27 juni 2026
Antwoord van Incontinence Shop Ltd
Thank you for your kind feedback! We apologize for the initial mistake with your order, but we're delighted to hear that our customer service team was able to resolve it quickly. We truly appreciate your understanding and support, and we look forward to serving you again at IncontinenceShop.
12 day time pull ups-proskin pants,super medium
The package was very quickly sent and delivered.Thanks for the prompt service by all involved.
26 juni 2026
Antwoord van Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that your package was dispatched and delivered so quickly. We appreciate your kind words about our prompt service and will be sure to share them with everyone involved. Thank you for choosing IncontinenceShop, and we look forward to serving you again!
A very reliable company
I order goods for an elderly relative who lives 2hrs away from me, and I sometimes have to order at short notice, whenever I order it is quick and easy and delivery is very prompt. A very reliable company.
21 juni 2026
Antwoord van Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that our ordering process is quick and easy, especially when you need to place orders at short notice for your elderly relative. It's great to know that our prompt delivery and reliable service have made things easier for you. We truly appreciate your trust and support, and we look forward to continuing to serve you at IncontinenceShop.
Antwoord van Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that you were pleased with our super-fast delivery. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Excellent service
18 juni 2026
Antwoord van Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you were happy with our service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Antwoord van Incontinence Shop Ltd
Thank you for your kind words! We're delighted to hear that you've consistently found our team helpful and polite. Your support means a great deal to us, and we look forward to continuing to provide you with excellent service at IncontinenceShop.
Good thing they know how important…
Good thing they know how important delivery is so use a reputable courier at cost of extra pounds
27 januari 2026
Antwoord van Incontinence Shop Ltd
Thank you for your thoughtful feedback! We're pleased to hear that you value our choice of using a reputable courier. We understand how important reliable and timely delivery is, and we're committed to providing the best possible service, even when it means additional cost to us. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Gave very good advice.
27 januari 2026
quick delivery
27 januari 2026
Antwoord van Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that you were happy with our quick delivery. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
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