InfinityXinfinity Reviews 

Honestly such nice staff
helped me out when i lost my ring and so nice about it! Definitely shop here
i will definitely be buying again

I don't usually leave reviews, but these guys genuinely deserve one.

From the first conversation, they were friendly, helpful, and incredibly easy to deal with. They took the time to answer all my questions, were always quick to respond, and never made me feel pressured into buying anything.

What really stood out was how honest and accommodating they were throughout the whole process. It felt like they genuinely cared about helping me find the right piece rather than just making a sale.

In today's world, it's quite rare to find people who are this approachable, trustworthy, and willing to go the extra mile for a customer. The whole experience felt personal, relaxed, and completely stress-free.

I wouldn't hesitate to buy from them again and would happily recommend them to anyone looking for quality jewellery and great service.

Thank you again for all your help.

Very high quality product service was top notch and delivery was spot on

My partner bought me a necklace for Christmas which was lovely however it has turned silver and patchy already. He did message but has had no reply. Disappointing.

Cheap rubbish. Payed over £200 for a ring that was gold plated and the plating came off after 2 weeks and they are saying it’s me for touching chemicals when I don’t touch chemicals. I take the rings off to wash my hair. Cheap quality and obviously not real gold plated. Now constantly calling me and threatening me that they will take legal action over this review because I’m letting others know how their jewellery is cheap. The gold plating shouldn’t have come off after two weeks. And it’s still coming off more and more everyday. I’ll be taking it to another jewellery’s to get it fixed as I don’t trust this company at all. Gold plating doesn’t just come off like that…

Gorgeous products and incredible customer service. My engagement ring had lost a tiny band stone after a few months of wear and they went above and beyond to repair it quickly (1 week!) and at no cost to me. Really appreciate their communication and attention to detail when restoring my ring to brand new condition. Would absolutely recommend them!

Really good quality product. Good communications. They put extra Mother’s Day cards in the box for me. That was very thoughtful. I will definitely buy the ring for the same design later on.

I got a bracelet from Infinity X Infinity and I’m absolutely in love with it. Beautiful quality and clearly made with passion. You can really tell they care about what they do.
The customer service was outstanding too: super helpful, friendly, and quick to respond to questions. The whole experience felt personal and professional at the same time.
Highly recommend to anyone looking for special, meaningful jewellery and a brand that genuinely goes the extra mile! 💎✨

Royal Mail claimed to have delivered my parcel but clearly never did. But that’s beside the point on how bad Royal Mail are. The customer service I have received since contacting infinityxinfinity about the issue has been second to none and they have gone above and beyond to ensure my item is delivered before Xmas. Potentially the best customer service team ever.

Had trouble with royal mail getting the delivery wrong, however InfinityXInfinity were a great help couldn’t ask for better customer service.

Great customer service, replaced an oversized ring with a smaller size without any issues and quick and professional service.

I placed an order and I had issues with Royal Mail with a lost parcel. I have never before and likely will never see again the level of effort put in by this company to rectify the situation, clearly hours spent on their end to deal with Royal Mail’s brick wall and actually come to a resolution. The company was regular with updates, and then to top it off, helped me pick a ring for my significant other.

It’s exceedingly rare you’ll ever find attention to detail and care to the level of this company and I cannot recommend them enough. If you’re looking for jewellery for any occasion, this is the only vendor that makes sense to me. Thankyou 😊

Great quality items, fair prices and outstanding customer service.

Bought a white gold ring for my girlfriend and it looks and feels excellent. Moreover, the owner was a lovely guy and extremely helpful. Can’t recommend enough.

I've bought a pair of earrings for my girlfriend. Got a good discount through my work, so cannot complain on price at all. Jewellery looks quite good, I'm not an expert or even remotely know what I'm looking at but looks good to me. Delivery was very quick also. The only issue I have is the packaging. It looks cheap. Tacky and came damaged. The pouch it comes in is an alright touch but is way too big for earrings that came in a little seal bag. I would say to infinityxinfinity that it would be better for earrings or rings to come in a smaller pouch or quite simply, one of those small jewellery boxes. Apart from that though I recommend this product I would probably buy again

Fantastic service all round. I've made 3 orders now and never been let down. Product quality is perfect. Customer service is perfect. Delivery time within 24 / 48 hours perfect. Get your orders in people you won't be disappointed. I'll be back to order some more soon. If I could ask only 1 thing - get some mens items on the site please. You would get some more business then.

The man was very helpful with my issues

Product purchased was excellent & the Mrs loves it!

Ordered from these guys again great service once again. Standout moment when I received a call from them to confirm my address was correct. In a rush I had input the wrong details and was shocked when asked. This could have ment that a gift was missing in the post. Thanks for the call.

I was satisfied with the service, the jewelry and the fast delivery. The thing that put me off was the packaging and the way it was presented. It just looks cheap and not suitable as a gift in my opinion.