I tried out the trial on a saturday. unfortunately, I was not able to login to their website to use the system. The next day I was still unable to access the system, so I cancelled the trial using the... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Customer service staff was extremely helpful and caring about my issue and was able to bring a resolution. Unfortunately as time progresses and years pass customer service is not as good as it used to... Toon meer
Bedrijf heeft geantwoord
Mrs.Mary was very outstanding with helping me with my problem. Mary was very kind and respectful did not try to over talk me but listen very carefully to what the serious issues I was having with tryi... Toon meer
Bedrijf heeft geantwoord
I paid the $2.95 to get information on a phone number that called me but the search returned no data. Then, at the very last step of payment, the company informed me of a forced subscription. I lost t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
InfoTracer’s mission has always been to make information accessible for everyone. We strongly believe that every person should have the power to make smart decisions about their lives, and that means having the right information at your fingertips. At InfoTracer we give our customers access to over 5 billion records and counting!
Contactgegevens
Verenigde Staten
- infotracer.com
4,3
Uitstekend
4K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jai in tech support was prompt
Jai in tech support was prompt, effecient, and extremely helpful
10 maart 2026
Antwoord van InfoTracer
Hi Doug,
Thank you for your kind words. We're happy you're pleased with the assistance you received from Jai. We'll ensure he reads your feedback; this will make his day. Have a great rest of the week, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Antwoord van InfoTracer
Hi Daniel,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Antwoord van InfoTracer
Hi Beverly,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It was quick to the point and only have…
It was quick to the point and only have to contact them once
7 maart 2026
Antwoord van InfoTracer
Hello Tom,
We’re glad our team was able to assist you efficiently. Thank you for sharing your experience!
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I was able to cancel an account thats i…
I was able to cancel an account thats i didn't create and get a refund for it and they helped me tremendously
6 maart 2026
Antwoord van InfoTracer
Hello Deanna,
Thank you for your kind review. We’re glad we could help you cancel the account and process your refund. Your satisfaction is very important to us.
If you need any further assistance, please don’t hesitate to reach out.
Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Quick and Helpful Customer Service
I’m very satisfied with InfoTracer’s customer service. They responded promptly, clarified everything clearly, and processed my refund without any issues. The team was professional and made the whole process smooth and hassle-free.
5 maart 2026
Antwoord van InfoTracer
Hi Bryce ,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Excellent service
5 maart 2026
Antwoord van InfoTracer
Hello Radu,
Thank you for your 5-star review. We’re delighted to hear that you found our service excellent.
Providing a positive experience for our customers is very important to us, and your feedback is greatly appreciated.
If you ever need assistance in the future, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Company Is a Scam once you enter your payment info
This company is a complete rip off I will make sure I make it publicly known on how bad this company is I will post a review everywhere including all the Facebook groups I follow
I entered a license plate number it told me the correct vehicle that it was but once I purchased the trial it tells me it can’t find anything so I then proceed to try my own vehicle through Vin and plate and it tells me can’t find anything but if you ask the car value it can tell you that…. COMPLETE RIP OFF I will be disputing with my bank and making sure this account is closed
5 maart 2026
Review zonder uitnodiging
Antwoord van InfoTracer
Hi Cedric,
We understand you were dissatisfied with our results, and we sincerely apologize for this.
Please note that, because we do not create original reports or notices, we cannot guarantee that the material shown in the search results will contain the exact information you are seeking or satisfy your expectations.
I would love to check on the account for you, and see what I can do. However, I cannot locate one using the name you provided in this review. Please give us a call or send an email to askinfotracer@ask.infotracer.com. Rest assured, we will do our best to help you out.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Antwoord van InfoTracer
Hi Garry,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Oh satisfied
I quickly received the information I was searching for. When there was a moment to put me on hold they were very communicative and came back to tell me it would take just a little longer and asked for permission rather than just putting me on hold. Oh satisfied
3 maart 2026
Antwoord van InfoTracer
Dear Joseph,
Thank you very much for your 5-star review.
We’re delighted to hear that you quickly received the information you were searching for and that our team kept you informed throughout the process. Clear communication and respect for our customers’ time are extremely important to us, so it’s wonderful to know that this made a positive impression.
Your satisfaction means a great deal to us. We truly appreciate your feedback and look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Cyril was very helpful 10/10
3 maart 2026
Antwoord van InfoTracer
Dear Isaiah,
Thank you very much for your 5-star review.
We’re delighted to hear that Cyril was very helpful and provided a 10/10 experience. We will be sure to share your kind feedback with him, as it will mean a great deal.
We truly appreciate your support and look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good customer service..the actual info provided was not as helpful
I did not find the service useful based on my needs, however the overall customer service was really great so in the future if my needs change, i would certainly consider using their service
3 maart 2026
Antwoord van InfoTracer
Dear Darshak,
Thank you for taking the time to share your feedback and for your 5-star rating.
We’re glad to hear that you had a positive experience with our customer service team. At the same time, we regret that the information provided did not fully meet your current needs. Your comments are valuable and will help us improve the relevance and usefulness of the resources we offer.
We appreciate your consideration for future use, and we look forward to the opportunity to better assist you should your needs change.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Antwoord van InfoTracer
Dear Keith,
Thank you very much for your 5-star review.
We’re glad to hear that our team member was able to cancel your account quickly and efficiently. Providing prompt and helpful service is very important to us, and your feedback is greatly appreciated.
We value your experience and are here to assist you with any future needs.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Customer service was great in helping…
Customer service was great in helping cancel my subscription.
1 maart 2026
Antwoord van InfoTracer
Hi Darius,
Thank you for taking the time to give us a review. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not great at all
**updated, thank you for replying, I don't know how you cannot locate my account, it is under the email address this review is under. What info can I give you?**
Not great at all! I just entered the information, I got a screen saying how do you want your report, I clicked view online. They asked me for my credit card info, it's a 1.00 for 7 days, I enter all info they asked for, just to be told nothing was found on my search. This is bait and switch. I did the chat with us feature and they better cancel my membership and remove my credit card information.
1 maart 2026
Review zonder uitnodiging
Antwoord van InfoTracer
Hello Linda,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. After checking, we could not locate an account under the name provided. To help us resolve this promptly, please provide additional details or a link to your account so we can assist you further.
Once we have the correct information, we will ensure your membership is canceled and any payment information is securely removed. Your feedback is important to us, and we want to make this right.
Sincerely,
Thamya
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Mary was awesome
Mary was awesome! The phone call barely took 5 minutes. Told her exactly what I wanted and she was able to help in seconds. And indeed I got all my emails to confirm everything that was done on my account. So happy with the customer service. You guys rock!
2 maart 2026
Antwoord van InfoTracer
Hello Sarah,
Thank you so much for your 5-star review! We’re thrilled to hear that Mary was able to assist you so efficiently and that everything with your account was confirmed quickly. We greatly appreciate your kind words and are delighted that you had such a positive experience with our customer service. We look forward to continuing to serve you in the future!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Do what they say they gunna do
Thanks for making things easy and doing what you say you're going to do!
28 februari 2026
Antwoord van InfoTracer
Hi Linda,
You're welcome! We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Antwoord van InfoTracer
Hi James,
We're understand that you would like to get information on the owner. Please note that although our source, the NMVTIS (National Motor Vehicle Title Information System), has access to both federal and state DMV records, owner information is still subject to availability from this source.
I've reviewed your account and can confirm it has been canceled and deleted. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It showed to me for Australian services…
It showed up to me for Australian services and i paid for that but after signing up and paying for it, it changed and didn't show any Australian states, I used it to find for Australian services Not for USA, but after paying the amount and signing up it changed to USA services, i couldn't find the Australian states, it charged me $4.17, please return my money and I am happy to sign off and please dont charge me more, i am not interested and please cancle my services, thankyou
28 februari 2026
Review zonder uitnodiging
Antwoord van InfoTracer
Hi Ash,
I'm sorry our services didn't work for you. I would love to check on the account for you and see what I can do. However, I cannot locate an account using the name you provided in this review. Please give us a call or send an email to askinfotracer@ask.infotracer.com. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Thank you Joy for being kind and…
Thank you Joy for being kind and helpful with assisting me with my account!
27 februari 2026
Antwoord van InfoTracer
Hi Karen,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Joy. We'll ensure she reads your feedback; this will make her day. Have a great week, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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