Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Company got broken glasses repaired and back to me quickly even though it was Easter weekend. Good customer service. My only problem with Iolla is that they give students a discount but pensioners a... Toon meer
Bedrijf heeft geantwoord
My wife discovered Iolla in Richmond recently so next time we were visiting Richmond we called in. Merlin was Friendly & helped my wife find a frame that suited & fitted her. We ordered varifocals... Toon meer
Bedrijf heeft geantwoord
Loved the fact that when I entered the store staff approached me to acknowledge I was there then left me to browse, no hassle/sales chat. Amazing selection to choose from and crystal clear pricing sys... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contactgegevens
Glasgow, Verenigd Koninkrijk
- 0141 334 9044
- help@iolla.com
- iolla.com
4,9
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing selection of glasses and incredible customer service!
Always love the selection and shopping experience at iolla - I used to get my glasses from Specsavers but discovered the quality of the glasses, customer service and frame choice at iolla are far better - I was converted a few years ago and I haven't looked back!! Jodie at the St James store is absolutely wonderful, its always a joy to see her and she's helped me out so many times now!
15 maart 2026
Antwoord van IOLLA
Thanks for taking the time to write us this lovely review. We’re delighted to hear you had a great IOLLA experience Charlotte! I’ll be sure to pass your kind words onto our Jodie, I know she’ll be delighted. We hope to see you again soon.
Iolla is fast and efficient
Iolla is fast and efficient. I wanted new lenses put in old Iolla frames and this was no problem. They were posted out within one week
3 maart 2026
Antwoord van IOLLA
Hey Trudy, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Amazing experience from start to…
Amazing experience from start to finish. Excellent service and communication.
13 februari 2026
Review zonder uitnodiging
Antwoord van IOLLA
Hey Nathan, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Amazing service and very helpful and…
Amazing service and very helpful and friendly staff. Would 100% recommend.
3 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Ross! Thanks for taking the time to write us this review. We hope to see you again soon.
Antwoord van IOLLA
Hey Omar, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Love their selection
I’ve used this company (Edinburgh shop) now several times and the customer service is great. Great choice of frames to select from and at very reasonable prices.
2 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Dolina! Thanks for taking the time to write us this review. We hope to see you again soon.
Excellent service
Easy to order, I was worried when i didn't receive confirmation but I used WhatsApp to contact and received a prompt helpful reply and glasses arrived really quickly and as promised. Excellent service and all from the comfort of my own home.
2 maart 2026
Antwoord van IOLLA
Hey Jennifer, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Lovely shop in Cambridge
Lovely shop in Cambridge, with very helpful and attentive staff. The product range is very striking and colourful and there is something there to suit everyone, especially if you want to stand out from the crowd. I was kept informed all along the buying and delivery process and have no qualms about giving Iolla a very well deserved 5 stars.
17 februari 2026
Review zonder uitnodiging
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Vincent! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Been here many times and recommended to…
Been here many times and recommended to very many people. You guys are the best.
2 maart 2026
Antwoord van IOLLA
Hey Prakash, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Antwoord van IOLLA
Hey Hannah, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Friendly helpful staff…
Great choice of frames and the staff are very helpful .
Usually have issues with varifocals but on this occasion it was right first time .
28 februari 2026
Antwoord van IOLLA
Hey Netty, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Antwoord van IOLLA
Hi Susan, thank you for taking the time to leave us a review. We're really pleased to hear that you love your glasses and had a great experience with our service.
As all of our prescription glasses are made to order, they usually take around 6–12 working days to complete, but we always aim to get them to you as quickly as possible.
We look forward to welcoming you back in the future.
my go to glasses supplier
my go to glasses supplier
why go anywhere else
great selection
first class customer service
quick turnaround
very reasonable prices
Scottish company
23 februari 2026
Review zonder uitnodiging
Antwoord van IOLLA
Hey Roberto, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Excellent service and friendly staff.
26 februari 2026
Antwoord van IOLLA
Wow, this is so fantastic to hear Clare! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
First and foremost great glasses
First and foremost great glasses: stylish designs, and really high quality lenses-without question the best I've bought, and a price point that competes with any high Street brand. But what brings me back is the integrity of the company from the way environmental concerns are brought into the manufacturing process, to the way staff are valued and work with customers. (I've had more frank advice and laughs in the Glasgow and Manchester shops than anywhere else I buy stuff. )
24 februari 2026
Antwoord van IOLLA
Hey Simon, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Excellent!
Extremely lovely, helpful staff! I wish I got their names. My husband got his glasses from there a few months ago, and I popped in to get some too. We had a consistently great experience both times. :)
1 maart 2026
Antwoord van IOLLA
Hey Rejina, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great range of glasses in bright…
Great range of glasses in bright colours and interesting shapes .
Staff all very helpful but unobtrusive.
Fitting service impressive as time is taken to ensure glasses fit well .
27 februari 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Joan! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Excellent service and very happy with…
Excellent service and very happy with new glasses
28 februari 2026
Antwoord van IOLLA
Hey Ryan, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Fantastic staff
First and foremost the staff in your Glasgow branch are fantastic.
I've had many pairs of glasses from iola and ive never been disappointed by the service or products.
Thank you 😊
28 februari 2026
Antwoord van IOLLA
Hey Billy, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Excellent sales associate at st Ann…
Excellent sales associate at st Ann square branch. Really helped me choose a style that suited me. Delivery was within a week and the glasses are perfect. I will be back for more.
25 februari 2026
Antwoord van IOLLA
Hey Jemma, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
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