Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Company got broken glasses repaired and back to me quickly even though it was Easter weekend. Good customer service. My only problem with Iolla is that they give students a discount but pensioners a... Toon meer
My wife discovered Iolla in Richmond recently so next time we were visiting Richmond we called in. Merlin was Friendly & helped my wife find a frame that suited & fitted her. We ordered varifocals... Toon meer
Visited the store in Richmond to kill time whilst waiting for lunch on Easter Sunday. Left having ordered a pair of high refractive index glasses at a fraction of the price I thought they were goin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contactgegevens
Glasgow, Verenigd Koninkrijk
- 0141 334 9044
- help@iolla.com
- iolla.com
4,9
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fabulous styles
Fabulous styles at a price you understand. The service is personal and honest, the friendly and informative team offer advice you can trust.
27 maart 2026
Antwoord van IOLLA
Hey Louise, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Unusual choice of frames
Unusual choice of frames. Friendly ,knowledgeable staff, without a hard sell approach
27 maart 2026
Antwoord van IOLLA
Hey Laura, thanks for leaving us this 5 star review! We hope to see you again soon.
Great products. Outstanding staff.
Iolla is a great business. They have affordable, stylish glasses and sunglasses and a very quick delivery service. What makes them 5 stars however is the friendly, enthused and capable staff. Outstanding.
20 september 2025
Antwoord van IOLLA
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Such a straightforward process
Such a straightforward process. Visiting Glasgow. Popped in and was given attention straight away to explain how it worked. Given space and time to look around at all the fab choice of glasses. Chose frames and again taken care of so well. Have sunglasses to go with some of the frames. Little fold up ones.
Big thanks to Iolla staff. I love my glasses and I will return
27 maart 2026
Antwoord van IOLLA
Hey Eileen, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Antwoord van IOLLA
Hey Trine, thanks for leaving us this 5 star review! We hope to see you again soon.
Worth the milage
Travelled from Oxford to Richmond to visit the new store. Wasn't disappointed, a beautiful store with exceptional customer service. So many frames to pick from. Decided to purchase 2 pairs. Arrived in store within a couple of weeks. Very happy with my purchase.
27 maart 2026
Antwoord van IOLLA
Hey Abi, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Lovely fit and style
Lovely fit and style. Glasses arrived on time and in a compact box same shape as the glasses case. I'm really happy with the way they sit and the prescription is perfect.
26 maart 2026
Antwoord van IOLLA
Hey Jordan, thanks for taking the time to leave this review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Staff were so friendly & knowledgeable
Staff were so friendly, knowledgeable and helpful. Great selection of glasses, and varifocal lenses. Used home delivery service which was convenient and on time. Glasses were perfect with no adjustments necessary.
26 maart 2026
Antwoord van IOLLA
Hey Alison, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Lots of choice to suit all.
It couldn't be easier choosing a pair of glasses. I needed new readers with clip on sunglasses.
Lots of choice to suit all.
Glasses were delivered to my house well packaged a week later.
Great service all round.
26 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Elaine! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Great service & product very efficient…
Great service & product very efficient and easy to order online highly recommended.
26 maart 2026
Antwoord van IOLLA
Hey Raman, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Very helpful staff and great selection…
Very helpful staff and great selection of glasses
26 maart 2026
Antwoord van IOLLA
Hey Stewart, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Antwoord van IOLLA
Hey Stephanie, thanks for leaving us this 5 star review! We hope to see you again soon.
Good style and great pricing
The staff are charming. They have excellent design, without all the bells and whistles but still sharp enough! Customers of any age would find a shape, material and colour to suit. They are extremely well priced and for those of us who came to wearing spectacles very late in life, this is a bonus.
26 maart 2026
Antwoord van IOLLA
Hey Julia, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Seamless Service - Great Price - Stylish Quality Frames
Stopped by the St James Quarter store in Edinburgh as was passing by. Laura was an absolute star and helped me organise the fitting and ordering of my first pair of specs.
Wanted to pay by Klarna so was provided details for the customer service team in order to arrange. Glasses ordered via phone and delivered well within the specified timescales.
Varifocals doing the job so far and look great as an added bonus.
Inclusive pricing and selection of styles made my decision to shop with Iolla an easy one.
21 februari 2026
Antwoord van IOLLA
Hey Graham, thanks for this lovely review! We’re so glad you have had a great experience with us. I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. Hopefully we will see you again soon!
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Linda! Thanks for taking the time to write us this review. We hope to see you again soon.
Antwoord van IOLLA
Hey Cristiano, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Picked up a new set of RAE frames
Lost my old pair of glasses and came into get a new set, staff were very helpful with frames and what style might suit me
Went with the clear RAE frames and fell in love instantly!
19 augustus 2025
Antwoord van IOLLA
Hey Craig, thanks for taking the time to leave this review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Really helpful staff
Really helpful staff, lovely choice of frames and a great price! What’s not to love!
25 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Jean! Thanks for taking the time to write us this review. We hope to see you again soon.
Helpful and knowledgeable staff
Helpful and knowledgeable staff, quick service and great value for money
25 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Gail! Thanks for taking the time to write us this review. We hope to see you again soon.
Brilliant costumer service
Brilliant costumer service. The team is highly professional and helpful.
25 maart 2026
Antwoord van IOLLA
Hey Sonja, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
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