ISOtunes by Haven Technologies Reviews 

Terrible customer service
I contacted Isotunes becourse off a broken plastic bracket, to ask if u could get/buy a replacement part for it, so i dont have to buy a complete new headset. Unfortunately there was no help to get but a petty 15% discount for a new one.

From everything that I purchased for myself/workshop in 2024 these earbuds have been the biggest disappointment. From the first minute they were a problem connecting. They never connect freely without having to reset the earbuds and my phone. The volume is poor and the noise cancelling is a joke if it actually exists at all . Very disappointed.

Garbage!
Mediocre!
Nowhere near worth the money!
Rubbish sound!
Rubbish fit!
Doesn't cancel out noise!

Contacted the company that my left ear bud stopped working , I have hardly used them . I got nothing back from them . £170 down the drain . Please don’t buy from these

When they were working, I really liked the product. I purchase 3 pairs of the Pro Aware for our company after doing a bunch of research. I picked them for the long battery life and was really intrigued by the Aware Technology. The first set of headphones stopped working within three weeks, the left earbud wasn’t getting any audio. It took multiple requests to have a replacement shipped out. After receiving the replacement set the second and third pair died. One with the same left earbud issue and the other wouldn’t charge. Now the replacement is having the left earbud issue. The biggest disappointment is the customer service. I have attempted to contact Isotunes for a refund with no response. For context we are a small finishing carpentry crew that works mainly indoors.

Thinking in return the item. I got first the free aware model (very expensive) broke in exactly 13 months, looks like programmed obsolescence. Now with the new one The free model, the seal is not great, when turn on something screams in your ear POWER ON. Overall weak seal and nothing special for the price....

Purchased some air defenders to use when I’m cutting out paddock. U fortunately due to the volume limit feature which can’t be overridden they were not suitable. Bliss from customer services replied within 24 hours and has organised returns/refund. Fantastic customer services so absolutely recommend just a shame the volume is too low so can’t give it 5*.

Awful quality and awful sound
I would be disappointed if I spent £15 on them let alone £110

Don't buy them. They will stop working. I have had 3 sets and all of them broke. Even the pair, that I NEVER used. Battery dead. Don't buy them!

Great products, I had an issue with my set and they quickly sent out a new one free of charge. Highly recommended!

I have a pair of headphones through my employer that had a couple issues . Following a few emails they kindly replaced my faulty pair . Great customer service and obviously have pride in their product.

Excellent customer care and good product.

I have a pair of ISOtunes free, and while the product have had a problem or two, I have had them fixed quick by the excellent customer care team. Usually wireless headphones aren't big fans of welding, but these guys seem to have no issues with it, or the hundreds of kilos of metal dust then have seen now.

Poor products. Customer service is worse. Still waiting for a refund. It has been over 2 weeks now. Avoid buying anything from this company.

Does not isolate from noise. I can hear everything going on outside the ear phones.

Cant hear a thing ! the volume is way too low