JayWay Travel Reviews 

Our Experience with JayWay Travel is next level Satisfaction. From the initial planning stage (Ciaran) worked very hard to make sure we had everything we wanted. Our local contact (Adam) was not in Country but was with us every step of the way. Transfer Drivers were amazing but the Father/Son team was exceptional. The guides were great but Linda showed us a personal touch which was very much appreciated. JayWay travel is and always will be our only choice for overseas travel.

Our second trip by JayWay to Greece was another incredible trip that was curated to perfection. We love knowing that we have someone to take away the worry of planning, and then someone on the ground to help with last-minute reservations and tours. From start to finish, the team ensures that we have a stress-free and amazing vacation!

Our entire trip to Spain 🇪🇸 was a dream, fantastic🤩❤️
Thanks to the assistance of Art and Tamara in the planning, the tours, the drivers, the hotels, the sites, the culture - we have thoroughly enjoyed every moment. All was seamless for us - a direct result of your efforts and arrangements made on our behalf. We can’t thank you enough❤️🙏❤️🙏
Choice of hotels, choices of excursions fabulous. We were able to see so much and enjoy the culture in Spain.
Jayway is exceptional an every way! Will not travel abroad without them. Thank you ❤️

JayWay made planning our honeymoon to Poland so easy and fun. We were so appreciative of their recommendations for hotels and excursions, and everyone we worked with from the company was so detailed, thorough, and timely in their responses. It was so easy to pick out one of their pre-existing itineraries, tell them how we would like to customize it, and then let them book the hotels, transportation, and excursions. We would highly recommend this company, and we can't wait to use them again!

I would enthusiastically recommend JayWay to anyone I know. My wife and I came across them while doing research for a trip we were planning through Central Europe for our 25th wedding anniversary, and from the first time we contacted them through the end of our trip, they were responsive, helpful, and attentive to all of our requests and needs. Everything they planned for us went very smoothly, from our airport transfers, to our hotels, to our walking tours and excursions. We had a very busy and active trip, and we did not have to concern ourselves with even one logistical thing the entire time we were traveling. Whenever we had a question or needed assistance, our Central Europe based local contact was on top of it and made sure we did not have to stress even a little. They have a terrific, user-friendly online interface that allows you to easily see everything you have planned, and gives you all of the information you will need while you are on your trip to fit in with the local culture, to find your way around, to get good food, and to make sure you don't miss a thing. We will definitely be contacting them the next time we travel.

Amazing experience from beginning to end. Would definitely recommend using Jay Way for all of your travel needs.

Jayway took the time to understand what was important to us. The hotel recommendations were spot on! The transfers could not have been anymore efficient! Also utilized many of their suggestions for things to do & places to eat. Totally stress free vacation! They arranged a private 8hr boat day around the whole island of Ischia which was the highlight of our trip- simply amazing!!!

We used JayWay Travel for our first European trip and I don’t think I could ever travel another way. From the start, Art helped us narrow down our ideas to choose Portugal, and gave some great advice that could only come from a seasoned traveler. He helped us customize our trip to our interests and answered our many questions. Their website was user-friendly and gave thorough information to help us choose our accommodations and daily activities.
Once the trip was set, we were handed off to our city host, Maria. She ensured that all of our activities were confirmed and asked further preferences to make sure we were comfortable with our day-to-day schedule. When we arrived, we were escorted to our hotel and met in person by Maria in our lobby. She reviewed the itinerary and gave recommendations that were very helpful. Throughout the trip, she checked in with us to make sure everything was going as planned. It was such a comfort knowing we had a personal contact in the city! Everything ran extremely smoothly and everything we did was five-star worthy. We highly recommend JayWay Travel!

My husband and I used JayWay to plan our 10 year anniversary trip to Europe. We wanted an agency that would provide us with a customizable experience, avoiding the "tour bus" group experience. JayWay not only delivered on that experience but exceeded it. From the very initial planning stages through our return home, JayWay went above and beyond with their services. Communication was excellent; we always recieved prompt responses and their customer service was top notch. Everything went very smoothly during our trip and our local representative, Adam, always made sure to check in with reminders and information related to our itinerary. Although we never encountered any issues during our trip, it was comforting to know that we did have someone who would be happy to problem solve. It is clear that JayWay vets their vendors throughly; all of our drivers/transfers were early, the excursions were selected were excellent, and the hotels were all as described/expected. Having the "Guest Page" was such a wonderful resource to have throughout the trip preparations and during. The resources and information that JayWay provided on the Guest Page made everything such a breeze and helped us be informed travelers. We are so thankful that we selected JayWay to make this trip memorable and cannot imagine traveling without them in the future!

Every aspect of our trip from initial planning to the time we left Italy went so smoothly. Melita helped us with planning and Andrea was our in Italy advisor. He met up with us upon arrival and checked in with us daily, even arranging coverage on a day he wasn’t working. He was able to troubleshoot a few minor things and arranged take away breakfasts on a few early days. Our 2 days with Daniele were great. He helped us find information on our family that immigrated from Tuscany in the 1920’s and we were fortunate to find relatives still living in their hometown! It was a spectacular day ! So thankful to have Daniele’s support. We would book with Jay way again in a heartbeat!

JayWay planners pulled together a very nice 5-day experience in Cortina d’Ampezzo for me and a friend. We wanted to undertake moderate half-day hikes to see some of the classic views and they arranged a fantastic guide for us who customized everything to our interests and abilities. They also arranged a private driver to/from Milan, our 5-star hotel and all transfers. It was seamless.

My longtime best friend and traveling companion and I are indeed Jayway fans. During the preliminary planning stages of our trips our Jayway agent is always successful in getting to know us on a warm and friendly level. This makes tailoring for us and booking our travels nearly foolproof. We often know exactly where we want to go and what we want to experience - but Jayway makes that happen and more - suggesting things that enhance our adventures all while being aware of our likes and dislikes.
We have had so many memorable experiences with Jayway drivers and guides who are always at-the-ready, adaptable and so very knowledgeable. Having an always reachable Jayway personal contact in each city we visit is absolutely invaluable - from last minute restaurant reservations to arranging for a difficult to find private doctor during a medical emergency in Milan (thankfully it ended well) is not only a convenience but proved to be crucial.
Our travels overseen by Jayway in Spain, Portugal, Italy and Switzerland have made our extraordinary experiences as effortless as possible.

Excellent and timely service! Ciaran and Neil were very cooperative. Neil's daily TMs with detailed itinerary and suggestions for activities made each day of our trip very comfortable and stress free.

We took a trip to Italy and used JayWay to help plan our vacation and it was the best decision we ever made! It was such a seamless and smooth experience- from the pre planning to the execution of the trip! Their secret weapon is the local contact that you can text/call once you get to your destination-it made everything totally stress free! We will be using JayWay again for our next vacation!

Although we were traveling on a somewhat modest budget, we were treated like VIPs. Our accommodations certainly exceeded our expectations and our travel guides were simply amazing!

Our two-week excursion to Croatia was effortless! The trip planning was meticulous from the city-to-city drivers to the ferries. Our travel planner in Croatia was available whenever we needed to ask a question or confirm a connectionThe drivers were professional and knowledgeable providing not only transportation but commentary as well. Always on time, we never had to worry about making it to our next stop. The tour guides were excellent, too. We loved the boutique hotels that were within walking distance of the major points of interest. This was our second trip with Jayway, and I am sure it will not be the last!

From arrival to departure, Jayway ensured all travel transfers, excursions and tour guides were on time and top notch!

Everything was smooth from start to finish. The initial plan was made effortlessly with many helpful suggestions for hotels, excursions and restaurants. Lots of wonderful information gave me to the tools to make informed decisions for our vacation. Everyone we dealt with once in Europe was fabulous from the agents to drivers to tour guides. Highly recommend splurging for the service of someone taking care of the details for a trip with lots of nuances.

The attention to every single detail was spot on. Loved the website created specifically for our trip that had an unbelievable amount of information that we could refer to whenever necessary. Our travel expert really listened to what we were looking for in a trip and definitely delivered.

Remarkable trip made so much more enjoyable by JayWay and their team! All the arrangements (tours, lodging, transportation, etc.) were great! We had a wonderful time and will look to JayWay in our next trip!