Jim Lawrence Lighting & Home Reviews 

3.134
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We have now bought several door handles, ceiling lights and light switches. All products are extremely high quality and stylish and easy to install. Delivery is always a bit confusing in that they imp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely delighted with my bespoke door handle and letterbox. The quality is amazing My only comment would be that the instructions for fitting are difficult for a non DIY person to follow. I w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had some fabulous window blinds ordered - so beautiful and great quality, so well made. Lovely material and country style patterns. Great customer service - very responsive. Always great quality from... Toon meer

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Beoordeeld met 5 van de 5 sterren

I am so grateful for the outstanding customer service team at Jim Lawrence. I’ll admit I was a difficult customer at first out of my own frustration, before I realised the oversight was entirely on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel

Over Jim Lawrence Lighting & Home

Geschreven door het bedrijf

About us

We are a British manufacturer designing and manufacturing luxury lighting and homeware in the English countryside. Visit our showrooms in Bath and Suffolk.

Gorgeous lights and accessories are the lifeblood of our business and understanding how they can change the mood of your interior lies at the heart of what we do. Beautiful, well-made lighting and fittings are truly transformative and we are passionate about sharing our products and ideas with you.

We are great believers in British manufacturing and are proud of our heritage in engineering and ironwork. Anything we don't make ourselves, we source from British manufacturers wherever possible because we believe in supporting UK companies and it makes good business sense. By selling directly to our customers and prioritising UK industry, we can ensure our products meet our exacting quality control standards and keep control over the supply and demand.

To this end, all our products are designed, assembled and hand finished in-house, using traditional techniques that have been passed down through the generations. In our workshops we employ a wide array of processes - laser cutting, spinning, welding, blacksmithing, antiquing, beeswaxing, polishing and painting, as well as making shades, curtains and blinds.

Thanks to our recent acquisition of artisan glassmakers - Suffolk Glass - we can also now include glass blowing and pressing to our list of skills.

From farming roots

Over the past 20 years Jim Lawrence has worked very hard to build up a reputation for making classic, high quality products using traditional, handcrafted techniques.

The story of Jim Lawrence began in 1994 at his Suffolk farm. Jim was busy rearing pigs and cows but it was clear that stock farming on such a small scale was not going to be profitable and Jim needed to find something else to do.

He decided to set up a forge in one of the farm buildings and experimented by making specialist pieces for friends and neighbours. From this modest beginning, Jim began producing a small range of candlesticks and chandeliers and selling them at fairs and markets.

He then moved on to gates, railings and curtain poles and from the reaction of his customers' he realised there was a demand for stylish, designer quality fixtures and fittings for the home, made with natural materials.

Following the company's first substantial order making park fencing for a local farmer, Jim was able to expand, refurbishing the farm buildings and employing more people in order to start selling by mail order. When a customer asked if his candlesticks could be made electric, the lighting side of the business began and now accounts for 60-70% of the company's sales.

Today we employ a skilled team of 150 engineers, welders, painters, seamstresses, designers, lampshade makers and technicians, alongside a full cohort of support staff. We have come a long way since our farm days, and you may no longer have to bump down a country track to find us, but our ethos remains the same: to provide beautiful, individually hand finished products, and deliver the highest possible level of customer service.

LIAQA assured 

Jim Lawrence is proud to be a member of the Lighting Industry Association Quality Assurance Scheme (LIAQA), meaning that we have achieved recognition by the UK’s leading lighting trade association that both we as a company – and our lighting products - conform to the highest standards in quality and safety.

 

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

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4,9

Alle reviews

(3.134)

1.160 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All straight forward and and job fixed

All straight forward and and job fixed

12 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Mr Hopper,

Thank you so much for taking your time to share your feedback. We are delighted that you had a smooth experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Product and delivery good

Product and delivery good

9 februari 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Cam

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

excellent quality lights

12 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Rachel

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Ordered online

Ordered online, received within 2 days excellent service and quality of light superb.

12 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Mrs Lasbury,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Excellent service

I’m thrilled with the heart door knocker in antique brass. It was very easy to order and delivery was prompt.

5 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Keren,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your door knocker.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Excellent product and excellent…

Excellent product and excellent customer service.

12 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Louise,

Thank you so much for taking your time to share your lovely feedback. We are delighted that you are happy with your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Excellent quality and service.

I bought two matching wall lamps. They arrived very quickly and extremely well packaged, and were of very high quality, nice and solid, as expected of Jim Lawrence. Unfortunately, one lamp had a loose bayonet. I emailed and received a response within the hour, detailing the replacement being sent out (it arrived 2 days later), and step by step instructions to return the faulty one, which was very simple. Wouldn’t hesitate to buy from Jim Lawrence again.

4 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Kerry,

Thank you for taking the time to share your five-star review with us.

We apologise your lamp arrived damaged. We are delighted that our customer service team helped you efficiently with a replacement and resolved the issue swiftly.

If you require any further assistance regarding your replacement items, please do not hesitate to contact us via email on sales@jim-lawrence.co.uk or ring us on 01473 826969 Monday to Friday 9.30-5pm and speak directly to a member of our helpful sales team.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Jim Lawrence Lighting & Home

Dear Leslie,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your products.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Quality product Quality service.

Excellent ordering experience,very clear with good product knowledge.

24 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Linda,

Thank you so much for taking your time to share your lovely feedback. We are delighted that you are happy with your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Gorgeous lights

3 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Alex,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Bought a range of lights from Jim…

Bought a range of lights from Jim Lawrence, all of which are beautiful and well made.

24 februari 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Sean,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your lights.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

I have purchased lots of products from…

I have purchased lots of products from this company over recent years as the style and quality is excellent, well worth paying that little extra .

4 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Sarah,

Thank you so much for taking your time to share your thoughtful feedback. We are delighted that you are happy with your Jim Lawrence experience. Our team works hard to make sure each product is handled with the utmost care.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Absolutely 1 st class service

Absolutely 1 st class service with order and returns.
Quick delivery and staff amazing helpful
Thankyou

7 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Marlene,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Such helpful advice and quick service

Such helpful advice and quick service, I’m very happy and impressed. Thanks all

7 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Annie,

Thank you so much for taking your time to share your lovely feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Very good quality lighting and…

Very good quality lighting and excellent sales people

7 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear John,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your lights. Our team tries their best to be helpful to make the experience as stress free as possible.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Absolutely love my bedroom wall lights

Absolutely love my bedroom wall lights, we’ve just moved and I’ve ordered quite a few things from Jim Lawrence, I have been buying from him for over 25 years, always beautifully crafted products and such good quality. Great company.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Jim Lawrence Lighting & Home

Dear Mrs Snow,

Thank you so much for taking your time to share your lovely feedback. We are delighted that you are happy with your wall lights. We strive to make products that stand the test of time and make wonderful additions to your home.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Excellent craftsmanship and beautiful products

A spacious and well designed showroom. Very knowledgeable and helpful staff both on the phone and in the showroom. Excellent craftsmanship and beautiful products. Very well-packaged items sent by post.I am delighted to have found such a high quality outfit.

6 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Mary,

Thank you so much for taking your time to share your lovely feedback. We are delighted that you are happy with your Jim Lawrence experience and have now received your order.

Best regards, the Jim Lawrence team.

Beoordeeld met 4 van de 5 sterren

Packaging is poor

The products are amazing and would give 5stars but the packaging was very poor on the standard lamp, I think they had forgot to put the packaging around the top half of the lamp and the metal parts of the pineapple from the regency style had been moved and squashed. It took me ages to reconfigure them. The side of the big box had been ripped by them in transit. The matching table lamp was in a separate box and packaged well. The products are amazing but please double check your packaging before sending out. Thanks

29 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Good Afternoon
Thank you so much for taking the time to share your feedback. We’re absolutely delighted to hear that you love the products, although we’re very sorry to hear about the issues with the packaging and the damage caused in transit.

We certainly wouldn’t expect you to have to spend time putting the Regency details back into place, and we’re sorry this happened. If you’re still not completely happy with the lamp, please feel free to send us some photographs of the damage and we’ll be very happy to take a look and discuss replacing the item for you.

We really appreciate you bringing this to our attention, and we’ll also review the packaging to ensure the lamp is adequately protected before leaving us. Thank you again for your kind comments and for helping us identify where we can improve.

Best regards the Jim Lawrence team

Beoordeeld met 5 van de 5 sterren

Quality products with a superb finish

Quality products with a superb finish. Great customer service, packaging and delivery. I always love visiting the showroom - inspirational.

5 augustus 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Penny,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your Jim Lawrence experience.

Best regards, the Jim Lawrence team.

Beoordeeld met 5 van de 5 sterren

Great product and great service.

Great product and great service.

Thank you.

28 juli 2026
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Antwoord van Jim Lawrence Lighting & Home

Dear Roy,

Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.

Best regards, the Jim Lawrence team.

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