We have now bought several door handles, ceiling lights and light switches. All products are extremely high quality and stylish and easy to install. Delivery is always a bit confusing in that they imp... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely delighted with my bespoke door handle and letterbox. The quality is amazing My only comment would be that the instructions for fitting are difficult for a non DIY person to follow. I w... Toon meer
Bedrijf heeft geantwoord
Had some fabulous window blinds ordered - so beautiful and great quality, so well made. Lovely material and country style patterns. Great customer service - very responsive. Always great quality from... Toon meer
Bedrijf heeft geantwoord
I am so grateful for the outstanding customer service team at Jim Lawrence. I’ll admit I was a difficult customer at first out of my own frustration, before I realised the oversight was entirely on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Jim Lawrence Lighting & Home
Geschreven door het bedrijf
|
Contactgegevens
The Ironworks, IP7 6BQ, Ipswich, Verenigd Koninkrijk
- 01473 826685
- sales@jim-lawrence.co.uk
- jim-lawrence.co.uk
4,9
Uitstekend
3K reviews
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Very Good
I’m always really pleased with the products, range of finishes and the options for bespoke. I’ve ordered numerous things and love the way you combine metal and glass to create architectural lighting.
28 juli 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Meera
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that you’ve been happy with our products, range of finishes and bespoke options. It’s lovely to know you’ve ordered from us on a number of occasions and enjoy the combination of metal and glass within our lighting designs.
Thank you again for your continued support – we really appreciate it.
Best regards the Jim Lawrence team
The quality of the product is…
The quality of the product is outstanding. Shipping was fast. Overall a great experience.
4 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Mike,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team.
Beautifully made
Beautifully made, real care taken over sending it and everything fitted together properly.
4 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Mrs Stuart,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with the Utility Rail that you purchased.
Best regards, the Jim Lawrence team.
Great products of the highest quality
Easy website to navigate.
Great products!
We are return customers love your products!
Made to the highest standard
Thanks
3 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Mr Matthews.
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience and found the website easy to navigate.
Best regards, the Jim Lawrence team.
Really pleased with the lampshades
Really pleased with the lampshades, The comprehensive information regarding the details of the Lampshades on the website allowed to make an informed choice regarding our purchase
The shades were posted promptly only to be let down
By the couriers, who failed to deliver at the alloted time, despite us being at home waiting for the delivery
3 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Elizabeth,
Thank you for taking the time to share your five-star review with us. We’re delighted that you’re pleased with the Empire Candle Clip Shades that you purchased.
We are however sorry that the courier was not to standard on this occasion.
Best regards, the Jim Lawrence team.
Customer service is second to none
Customer service is second to none. Ordered 2 Clifton pendants and a Hampstead pendant. Beautiful items. There’s always a polite, well-informed person at the end of the phone to help with enquiries. Would most definitely buy from again and can highly recommend.
3 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Mrs Adkins Smith,
Thank you so much for taking the time to share your feedback. We’re delighted to hear that you were happy with the service you received and the Hamstead Pendant and Clifton Pendants that you purchased.
Best regards,
The Jim Lawrence Team
Very easy to discuss order with…
Very easy to discuss order with efficient staff on the phone. The order arrived promptly and was extremely well packed. The goods were as always of a very high standard.
We are extremely happy to recommend this company.
3 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Rosemary,
Thank you so much for taking the time to share your lovely feedback. We’re absolutely delighted to hear that you received such great service from our team over the phone. We always strive to make every customer experience as helpful and seamless as possible, and we’re particularly pleased that we were able to assist you.
We also work hard to ensure your orders reach you on time, or even better, a little earlier than expected! We truly appreciate your support and look forward to the opportunity to assist you again with your next project.
Best regards, the Jim Lawrence team.
Beautiful switches and sockets with a…
Beautiful switches and sockets with a lovely finish
3 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Good Afternoon,
Thank you so much for taking your time to share your feedback. We are delighted to hear how pleased you are with your switches/sockets. We hope to welcome you back again soon.
Best regards, the Jim Lawrence team.
Fabulous quality and speedy service
23 juli 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Mrs McClean
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your Carrick Wall Lights and Shades.
Best regards, the Jim Lawrence team.
Antwoord van Jim Lawrence Lighting & Home
Dear Kevin
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience and the items purchased.
Best regards the Jim Lawrence team
Great products, no discount
great products,, just no discount for a multiple order enquiry, i was going to order over a thousand pounds worth of fittings based on the samples i purchased, very dissapointed there was no chance to even discuss a discount .
29 juli 2026
Antwoord van Jim Lawrence Lighting & Home
Good Morning
Thank you for sharing your feedback. We completely understand your frustration that we do not offer discounts. However we have made the decision not to operate a discount structure, as we believe in keeping our pricing fair and consistent for all of our customers.
Our products are proudly designed and manufactured here in the UK, with many of them being hand finished by our skilled team. Manufacturing in the UK comes with significant higher costs than overseas production, but something that is incredibly important to us and allows us to maintain the quality, craftsmanship and standards our customers expect.
Rather than inflating prices to allow for regular promotions or discounts, we aim to offer products at a fair price from the outset. We hope this helps to explain our approach , and we genuinely appreciate your understanding and support of British manufacturing.
Best regards the Jim Lawrence team.
Anna was an absolute joy to work with
Anna was an absolute joy to work with, Jim Lawrence products never cease to amaze. Such good quality and excellent service.
29 juli 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Carl
Thank you so much for your lovely feedback. We are so pleased that Anna could assist you with your project and that you are delighted with the products you received. We hope to welcome you back again soon.
Best regards the Jim Lawrence team
Antwoord van Jim Lawrence Lighting & Home
Good Afternoon
Thank you so much for your lovely feedback. We’re delighted to hear that you were so pleased with the communication throughout and that we were able to deliver everything efficiently. Providing a smooth, helpful and positive experience is really important to us, so it’s wonderful to know we achieved this for you. We truly appreciate your kind words and hope to welcome you back again soon!
Best regards the Jim Lawrence team
I had a special request regarding a…
I had a special request regarding a certain finish in a bathroom shelf and another regarding delivery and all was fulfilled and all items in my order were delivered on time. Excellent service throughout.
6 augustus 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Aldona
Thank you for taking the time to share your feedback. We are delighted to hear you are happy with your bespoke shelf and deliveries. We look forward to assisting you with your future projects.
Best regards the Jim Lawrence team
Antwoord van Jim Lawrence Lighting & Home
Good Morning
Thank you so much for sharing your lovely feedback with us. We were delighted to welcome you to our showroom and are so pleased that we could assist you. It was a pleasure having you with us, and we hope to welcome you back again very soon!
Best regards the Jim Lawrence team
Great personal service
Great personal service
Error over shades quickly remedied & flexible over order
28 juli 2026
Antwoord van Jim Lawrence Lighting & Home
Good Morning,
Thank you so much for taking the time to share your feedback with us. We’re really pleased that we were able to quickly resolve the issue for you, and we’re always more than happy to do everything we can to accommodate our customers wherever possible.
We really appreciate your understanding and look forward to welcoming you back again soon!
Best regards the Jim Lawrence team
Antwoord van Jim Lawrence Lighting & Home
Dear Mrs Bell,
Thank you so much for taking your time to share your feedback. We appreciate the kind words on our team and will be sure to share this with them.
Best regards, the Jim Lawrence team.
Always top quality and reliable service
28 juli 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Martin,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience and the items purchased.
Best regards, the Jim Lawrence team.
Lovely products,design and quality
Lovely products,design and quality,
Efficient service
Helpful staff.
19 juni 2026
Antwoord van Jim Lawrence Lighting & Home
Dear Mr Rowles,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your Hartley Bathroom Wall Light and Scallop Wall Light.
Best regards, the Jim Lawrence team.
Antwoord van Jim Lawrence Lighting & Home
Dear Isabel,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with the Switches and Sockets purchased.
Best regards, the Jim Lawrence team.
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