Excellent experience from start to finish! The team was very professional, responsible, and always kept me updated throughout the entire process. They responded quickly to all of my questions and mad... Toon meer
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Lees wat reviewers zeggen
The team who make these armors are truly gifted! My order came out even better than I could have imagined. Every step of the way they communicated well with me and gave me updates, and sent it to me i... Toon meer
I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Toon meer
Customer service was definitely a plus. Questions are quickly answered, and they are flexible about things such as shipping. The product itself is decent. Unfortunately the low cost shows. The groin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Custom make cosplay suits, armors, and helmets
Contactgegevens
吴宁街道荷塘社区, 东方X002幢206室, 322100, 东阳市, China
- info@joetoyss.com
- joetoyss.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The quality of the Bumblebee outfit was perfect.
I ordered the Bumblebee outfit in June and received it in September. They did a really good job making the suit and it was easy to put on. Since then, I've ordered the Batman "Ben Affleck" edition and again was happy with the quality of the suit. I've got one more wish for a suit in the future so fingers crossed.
Wow all the intricate pieces and little motors
Wow all the intricate pieces and little motors. I had an order in during covid and when after 6 months of delay, I was afraid I couldn’t get my money back so I talked to Clara and she refunded my money back right away and that’s when I know they are not scammers. So after 2 years when I checked back to see they have increased their production speed, I ordered right away the V1 silver polished 1 week delivery. BAM i got it in a week. everything works great, shipping foam protected the helmet great, the box they use is very thick cardboard and stiff. shipped via UPS with tracking.
This is not a fake review, I will wear it to car meets during the summer in south Denver and you’re welcome to come check it out.
I would highly recommend the V2 matte silver finish, i kinda regret getting the polished silver i think the matte silver will look better in person but i didn’t want to wait haha. Thank you Clara and Joe and your team!
They are truly amazing I give them 5…
They are truly amazing I give them 5 stars for sure
Worth every penny!
Making a big purchase can be sometimes scary. Joetoys made that experience easy and comfortable. With great response times from their customer service staff all the way until delivery (only took 3 weeks) the staff was amazing!
Amazing product
Amazing product! The delivery on the silver version was so fast and exactly on time. I didn’t realize though it’s a bit smaller so people with big heads watch out. A few adjustments though and it fit well. Definitely a great item to add to a collection for marvel fans. 20/10 would order again.
I really like the quality of the…
I really like the quality of the product and it can quickly. The only negative I have to say is the voice commands rarely work. It's very picky but the remote works fine.
Greatest Iron Man helmet on the market
Super quick delivery and the product (Iron Man MK5 helmet V.2) is absolutely amazing!
The iron man helmet is so fragile it…
The iron man helmet is so fragile it broke easily

Antwoord van Joetoys
Poor customer service.
I purchased a mask and it wasn’t the one I actually wanted, tried to return it and they never got back to me. I purchased the one I actually wanted and was very pleased. I can’t take away from the quality of the work, but customer service is lacking.

Antwoord van Joetoys
mk. 5 v2 helmet
I bought the mk. 5 v2 iron man helmet, and it was quite literally a fulfilled childhood fantasy of mine. It is everything I had hoped it would be, and on top of making an awesome product, the shipping process did not take as long as I expected it to.
The product is super amazing but arrived with flaws
The product is super amazing! Somehow beat my already high expectations, my only issue was that when the helmet arrived one of the pieces had slipped out of position and was causing the helmet to not close or open properly. Luckily I was able to spot the issue and fix it myself but to someone less tech savvy it would be a big letdown to have it be flawed like that.
Great service
Service was great. Received an email from the business shortly after prompting me to ask any questions I had about my service and were quick to respond (within a day).
Unbelievable
Great customer service
Great customer service. Fast shipping. The product is amazing. I wish it was just a little bigger, as it barely fits on my head. But it's so cool, I'll live with it hitting my nose when the mask closes. lol
Iron man helmet and the captain American helmet The items that I order were amazing I…
The items that I order were amazing I am super please!!
BumbleBee mask is a piece of crap
I ordered the bumblebee mask and it doesnt work other than the lights flashing. We have changed the batterries restarted it over and over again, Sent in videos as requested to show that it doesnt work and I still cant get a refund and a retun label sent to me.
On time delivery of purchased product
On time delivery of purchased product. Good condition.
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