Joetoys Reviews 

I purchased two of these items and here’s what that’s happened

The first one took about a month to get and it had a dent, and the silver was very dull and had scratch marks throughout it

The second helmet, I placed two months ago, and I still have not received it

But I have addressed these concerns. All I get from them is that we are doing our best. We have a lot of orders sometimes the product doesn’t always come perfect.

The customer service did a great job in communication, with us. I appreciate the timely manner in responses to our concerns. We had unfortunately a lot of concerns from our package we got sent. Considering the time we ordered this package we understood that packages that were sent out would be delayed. However, I would have appreciated from the company if we got more clarification, updates, and information on the estimated shipment and about our package. In addition, once we got our package, we were excited to open and enjoy the iron man Helmet we got, it lasted less than 24 hours before the servers of our mask broke and the mask could no longer open up. The quality of the mask itself was amazing such as the look however, parts such as the snap in buttons to the mask immediately broke after trying to figure out the ongoing issue with our mask. Again it’s disappointing to find that a long awaited wait would bring our product to malfunction within the first 24 hours. However, aside from all this it was communicated to customer service and parts are being sent.

The product itself is high quality, and the customer service was prompt, direct, and helpful. Prices may seem high, but you definitely are getting everything you paid for!

Joetoys knocked this product out of the park. I cannot wait for football season. Quality build. Beautiful esthetics. I am a 54 year old man and I am delighted by this item. Good show, Joetoys.

Took a little longer than expected but they were good about keeping me updated and responding to emails etc. Arrived as expected and it functions perfectly. Would buy from again.

The product is really nice. Exactly what he wanted for his birthday. we paid $79 for delivery and waited a month for it. I had planned to buy them for my football fan sons for christmas next year. Now, I will not. I can't be sure I'd ever get them in time. Not a good experience

A great prop from great people. Despite some delays and shipping issues, I was well taken care of to ensure I got a great item.

The master chief suit is amazing!! Fits perfectly & is durable yet east to move in.

Product is great

Absolutely loved it everything works as a charm thanks guys

Tardo un poco en llegar por las fechas en que lo compre. Pero excelente material y estructura. Lo recomiendo 100%

I suppose I would have liked more progress updates between ordering and shipping, but I was pleased that the company was able to improve upon the original arrival date. And the helmet looks and functions great! But there are a few scuffs on the face plate, and I would have preferred a pristine mask. If they continue to offer interesting products, I would order from them again.

While the shoes and gloves weren’t accurate to the game, it’s undeniable how well it all looks. It was well worth the wait and I’m grateful for all the work Joetoys has done.

I am so happy with my purchase! Thank you!!!

My daughter absolutely loved the Mark 5 a Ironman mask

We love the helmet its so cool! Thank you!

Reliable product, works great and looks amazing. Communication was timely via email.

The problem was I ordered the item on 10/7/2025, and it was received on 12/22/2025. It was to be a birthday present and had to been given for Christmas instead. At that point I was just happy to receive the item.

They sent a completely different helmet than the one advertised. I wish I could get my money back.
Luckily I’m making a video for my instagram showing everyone how you scammed me.