Joetoys Reviews 

415
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent experience from start to finish! The team was very professional, responsible, and always kept me updated throughout the entire process. They responded quickly to all of my questions and mad... Toon meer

Beoordeeld met 5 van de 5 sterren

The team who make these armors are truly gifted! My order came out even better than I could have imagined. Every step of the way they communicated well with me and gave me updates, and sent it to me i... Toon meer

Beoordeeld met 5 van de 5 sterren

I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Toon meer

Beoordeeld met 3 van de 5 sterren

Customer service was definitely a plus. Questions are quickly answered, and they are flexible about things such as shipping. The product itself is decent. Unfortunately the low cost shows. The groin... Toon meer

Bedrijfsgegevens

  1. Kostuumwinkel

Geschreven door het bedrijf

Custom make cosplay suits, armors, and helmets


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

415 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 55% van zijn negatieve reviews beantwoord

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4,2

Alle reviews

(415)

52 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

The soles of the shoes fell apart…

The soles of the shoes fell apart almost as soon as I put the costume on. The Bluetooth connection only reaches 3 feet away from my phone. The sewing of the suit to the outside of the soles is ripping just from 3 hours of walking around. It looks cool but it just isn’t made well. The spider had to be glued on and it was a mess of things. It is not worth the price. Do not purchase unless you have a lot of money lying around and you want a 1 time wearable costume.
The packaging was great and the eyes work amazing. Some of the measurements were off and it was a little disappointing but overall a dope suit. Price was not worth it. Not made with care.

27 september 2023
Logo Joetoys

Antwoord van Joetoys

My apologies for the costume breaking in the first wearing. We will improve the points you mentioned and make the suit more durable!

Beoordeeld met 2 van de 5 sterren

No Jarvis voice, or voice recognition

Just received mine and the voice command does not work at all, there is no sound other than the mechanical opening and shutting. The remote is very finicky on if it works or not. And the finish on the helmet is poorly done, there are speckles of condensed color in areas like it's just globs of paint which causes the finish to be raised. There are also scuff marks, dents, and the box clearly had been opened before and the mask clearly used before. Gave this for a gift but was so embarrassed when they took it out to try and use it and it wouldn't work and it looked beat up.... so I took it back and I'm requesting a refund.

12 oktober 2023
Review zonder uitnodiging
Logo Joetoys

Antwoord van Joetoys

My apologise for the problems with the voice board. We checked every helmet before shipping; however, some minor damages during the shipment were unavoided. If you are willing to change a voice board, which only takes about 5 min, we can send one to you. As for no sound effect, please check if you've pressed the button E on the remote. This button will turn off all sound effects, and if you press it again, they will back again.

Beoordeeld met 1 van de 5 sterren

Sent to the wrong address and now it’s in UPS limbo

I made my order. And within a week I got a notification it was shipped out! I was pleasantly surprised. But then I found out it was shipped to the wrong address. So that address got the package within a week and a half and then they asked that dude to ship it to me. But because of all this extra crap UPS has delayed my package for three weeks now.

This whole issue could’ve been avoided if the correct address was placed on the box in the first place.

I have no review based on the product itself because I DO NOT HAVE THE PRODUCT. The UPS gods have taketh away

9 september 2023
Beoordeeld met 5 van de 5 sterren

In regards to Bumblebee suit

In regards to Bumblebee suit; the product is amazing looking, it’s obvious a great amount of effort, time and pride is put into their work. The durability of the suit seems sufficient, don’t be discouraged if you have to hot glue small pieces back on to the suit over time, it’s normal wear/usage. Plan accordingly if you’re planning to have the suit for an event date, the shipping will take 24-30 days(clearing customs, travel time etc..) it’s a large item and comes in 4-5 separate packages from China… overall, my experience was positive, they were responsive, transparent about all things. I will likely purchase more items from this company in the future.

3 augustus 2023
Beoordeeld met 2 van de 5 sterren

Paid $300 for a Spider-Man mask with…

Paid $300 for a Spider-Man mask with mechanical eyes. Received it broken; one of the eyes is not closing or moving at all. I was sent a video by one of the support employees, on how to fix it. But I think I might have made it worse at this point. Expected more from a company with such high-quality products, and for the amount I paid. Maybe send me a paid shipping label so I can send it back while they send me a proper, functioning replacement in the meantime?

21 juli 2023

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