Joint Electrical Services Ltd Reviews 

208
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reparatieservice voor huishoudapparatuur

Geschreven door het bedrijf

UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

208 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(208)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A* service start to finish

Visit to fix my hob was scheduled for less than a week from the initial report, contact and time frame given the day before by engineer and problem fixed on the day. Couldn’t ask for a better service from this friendly team! - A*

23 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Hello,
JES are pleased your experience has been positive and we thank you for taking the time to review us.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

*GODIN* Any Godin cooker owners

*GODIN* Any Godin cooker owners - these are the experts to call. Having struggled to find anyone who would fix my unusual, old cooker it was a relief to find Joint. Yes the cost was a little scary on first impressions. However, my engineers put in hour and hours of work to bring my old beast of a cooker back to life. They were extremely thorough and I feel confident we will now get a few years more out of the large range cooker now.

10 februari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Hello Julia,
We are very grateful for the lovely review you have given JES. We want to reassure you this is a premium product we have recently serviced for you. It is some 40 years old. If they are maintained regular they will last forevermore.
This product is so highly thought of in France they are used in Michelin star restaurants.
So we are delighted to have been able to "bring your beast" back to life for you to enjoy many more years cooking on it.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Great service

Great service, booking communication excellent. Engineer Michael professional and happy to explain everything to us. Fault fixed quickly. Highly recommended.

23 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Hello Peter,
Thank you for the review. We are very happy you were pleased with the service from JES. Our customers matter to us and it is great that you have seen that in your dealings with us.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Excellent service - genuinely cared about his job and making us happy

Excellent service, Mike couldn’t have done anymore, so much patience to identify the fault and make sure it was 100% working efficiently before leave. True professional and someone who genuinely cared. Couldn’t thank him anymore. Great services thank you

5 februari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Hi Natalie,
JES and Mick are very grateful for the fantastic review you have taken the time to give. It is fantastic for us when our customers realise we care about them and ensuring we can fix the appliance before leaving.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Induction hob repair

Great service reported fault and received an fast response and site visit, arrived on time and preformed a quick and very efficient fix leaving a very tidy once finished.

5 februari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Steven, thank you for taking the time to share your experience of JES. We are happy to have resolved your issue and delighted you were pleased with our service.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Friendly service and great communication!

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which he calibrated and thoroughly checked for any other faults/warning signs before leaving. Clean and tidy work, protecting my new floor and new kitchen worktops. Both ovens back to working perfectly. Thank you!

30 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Hi Lucy,
The JES team are very grateful for your fantastic review. We are delighted to have been of service and that you now have your ovens working.
We appreciate your comments and they will be passed onto Michael.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Professional from start to finish

Both the office team and the technicians were great from start to finish. Mike was friendly, professional and took pride in his work.
Any queries I had, Anne was quick to respond and helpful. Great company to deal with for bora repairs!

27 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

The JES team would like to say a huge thank you for the positive and excellent feedback given to us. It is a thrill for us to see our customers recognise how much we care.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Well organised & professional company

Well organised & professional company, engineer arrived on time and was engaging, polite and very knowledgeable. Was very thorough in his work, cleaned up afterward. Very pleased with service indeed and would highly recommend them.

29 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Good Morning Patric and thank you for your excellent review. Your comments have been passed to Mark your engineer on the day.

Beoordeeld met 5 van de 5 sterren

Great experience.

The team at JES did everything they could to ensure our warrantee issues with our Bora Set Up were completed without further issue, travelling across the country twice. Everything works great and the team were clean efficient carrying out their work.

22 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Scott, thank you for your recognition of our teams efforts to resolve your issues. We are grateful that you have taken the time to review JES.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

We had excellent service

We had excellent service.
Engineer arrived promptly as arranged.
He was professional and informative. He worked quietly and tidily.

20 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Dear Helen
JES are really pleased your experience and review are positive. We are very grateful for you taking the time to give us feedback, it is invaluable to us all.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Excellent Service

Great service. Mick did a fantastic job replacing the faulty glass on my new Bora Ihob. He arrived as scheduled; made no mess whatsoever and even gave me a quick tutorial to get the most out of my new Induction Hob. 🙂

13 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Dear Abigale,
Thank you for your great review. Your comments have been passed onto Mick, who is delighted you were happy with our service.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Repair to extractor fan

Professional, friendly service. Fixed the problem promptly and efficiently. Thoroughly recommend JES.

9 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

David, thank you for taking the time to review JES. Our customers opinion is at the forefront of all we do. We appreciate your comments.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Westin Hood Repair

Mark and Joshua attended site to repair a cooker hood that hadn't worked from day one. Switched the fan motor out after a few teething problems getting the hood out of the cabinet. Nothing was too much trouble, would totally recommend JES for any appliance repairs in the future.

14 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Russell, we are happy to have been of service and furthermore pleased you are happy with that service.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Thank you JES I would highly recommend…

Thank you JES I would highly recommend your services ! From when the issue was raised with my Bora Induction hob, you kept in contact with me and right up until the service date I was given a small window for the call so didn't have to wait all day. Very friendly and professional.

14 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Catherine we are delighted you were happy with the service you have received from JES and thank you for taking the time to review us.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Thank you to JES for a amazing service…

Thank you to JES for a amazing service repairing my Bora Extractor. Very professional, friendly trust worthy service would full recommend.

7 januari 2025
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Thank you Laura for brilliant review of JES. We are very grateful and most importantly your appliance is up and running efficiently again.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Excellent communication and problem fixed

Very helpful customer service who arranged for my Bora hob to be fixed as quickly as possible, good communication from Anne and the engineer was friendly and sorted out the problem efficiently.

4 december 2024
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Thank you for your positive review of JES. We all appreciate your time in giving us this review. Your opinion matters to us.

Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Bora Induction Hob Repair

Thank you to Joshua and JES for helping me out so close to Christmas.
I couldn’t fault the efficient service at all. I was kept informed, the engineer turned up on time as promised and was friendly, professional and fixed my hob!
Brilliant service.

23 december 2024
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Hi Jay, Thank you for taking the time to review JES. We are delighted you have been happy with the whole JES experience, especially Joshua.
Anne Steele
Operations Administrator

Beoordeeld met 5 van de 5 sterren

Excellent Professional Service

From first contact with JES the service provided was excellent. Friendly & helpful advice. Once issue was identified an appointment with service engineer was made. The date was brought forward by a few days to the Friday which was extremely kind.
Thank you to all at JES. highly recommended.

20 december 2024
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Dear Customer, All of the JES team wish to thank you for your positive and kind words. Your opinion matters to us.

Beoordeeld met 5 van de 5 sterren

Great service

Efficient, polite, tidy and fixed the problem.
Many thanks

19 december 2024
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Hi Rob,
Thank you for sharing your experience of JES and we are delighted is was a positive one.

Beoordeeld met 5 van de 5 sterren

Excellent service…

Over the years Joint Electrical Services have always carried out an excellent service for my 18 year old Mercury cooker. Problems always rectified, services leaving the cooker in pristine condition, expertise & skill from their engineers and it’s always a pleasure to deal with Anne over the phone for booking in, letting me know arrival time of the engineer and follow up call.

18 december 2024
Review zonder uitnodiging
Logo Joint Electrical Services Ltd

Antwoord van Joint Electrical Services Ltd

Hi Laura,
Thank you for your fantastic review. JES take pride in customers issues and we pleased to see you know we care.
Have a lovely festive holiday

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer