Joint Electrical Services Ltd Reviews 

Super fast and truly excellent service from the time they received the fault to resolution- thank you!

Very professional and helpful. Would recommend JES!

Bora recommended JES after we accidentally damaged the glass on the hob. Mark the engineer attended promptly and replaced the glass and fitted a trim. Unbeknown to us the hob had not been fitted properly (not by JES!), Mark pointed this out and rectified the problem. Mark was very thorough, courteous and efficient.

JES were appointed by Bora to fix an issue that we had on our Bora Pure S induction hob. It is almost new so it was an in warranty repair. All communication from them was top notch with no delays. The engineer (David) that came gave us a text to let us know he was 30 mins away.
When he arrived he made protecting worktops and flooring his first task. A nicer chap you will not meet.
Very knowledgeable regarding the product and a pleasure to chat with. He fixed the problem, checked everything out, made sure things were clean and went on his way. Many thanks JES, Anne Steele and David.

Good communication, easy to get an appointment booked in. Engineer was friendly and quickly sorted the problem. Aftercare phone call was also appreciated.

Joint Electrical Services Ltd provides good service with knowledgeable and efficient engineers who are calm and clean. They ensure a seamless experience with text messages confirming time slots and tracking arrivals. The engineers, like Mark, are friendly and professional, and the communication from head office, especially from Anne, is thorough. However, the booking system could be faster; it can initially feel like requests aren't being addressed promptly. All in all, they provide reliable service once the booking process is complete.

JES were fantastic in sorting an issue with my Bora hob. Great communication on when the engineer would arrive. The engineer was super professional and knowledgeable and resolved the issue with the hob which also needed engagement with my solar equipment vendor! Would recommend JES for their knowledge and expertise and the great care taken whilst resolving the issue. Thanks Michael!

Two of the burners on my 10 year old Barazza gas cooker had stopped lighting. The JES engineer was excellent. Communicated time of arrival, took great care in removing the top of the entire gas cooker. Spent most of the afternoon fixing the problem. Cleaned up and took away waste material. Pleasant individual to have in the kitchen. I would thoroughly recommend.

Quite pricey, but very professional, competent service engineer arrived promptly and effected a necessary repair.
I would recommend to use them.

Excellent service on our Bora hob. Very professional and neat. Thank you

JES recently repaired a Westin extraction hood for me and gave excellent service all round from booking the appointment to completion of the job.
Many thanks

J.E.S. Have been exceptional in all matters pertaining to a problem with my Bora extraction units . Bora agreed to complete the work under warranty even though it is 4+ plus years old . This was at the insistence of J.E.S. management. Their communication to both parties has been fantastic at all times and the work was completed quickly and cleanly .
They deserve 6 stars for their effort throughout and cannot recommend them enough .

Great speedy service from JES on repair of Bora Hob.

Booking process for service visit was easy and clear. On the day the engineer communicated clearly when he would arrive and job was completed without fuss and great attitude towards their trade.

We had an issue with our new Bora hob which was sorted out by JES on the same day that I contacted Bora. I was kept updated on the arrival of the engineer at all times and found him to be amiable and competent and the problem was sorted without a return visit.

Our BORA X BO was delivered with a distorted outer frame. JES were appointed to remedy. The technician arrived on time and undertook the work with the skill of an avionics engineer! He also checked the installation and recorded every move on a report form. Very impressive service

Helpful, responsive and punctual. Great communication and JES were helpful in finding an available time slot. Engineer was very pleasant and phoned with arrival time.

An engineer visited to attend to a Bora job issue. Very professional, curious and clean &tidy. Attended on time & issue resolved. Excellent service

Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later.

Engineer arrived exactly as promised and did a fantastic job in repairing. He took great care in protecting the surfaces he was working on and cleaned up impeccably. Hob was repaired and induction rings and extract fan were all tested.

Would have no hesitation in recommending these guys.

Amazing service. Call out was quick, I was kept fully informed at all times. The engineer was knowledgeable and friendly. Issue was fully resolved. Thank you.