KGORGE Reviews 

This view gets 5 stars because while at first I was concerned about not receiving all of my Items, the men and women at customer service were quick to respond, polite, and provided me with all of the tracking numbers for my items. Now that I have all the curtains, I can attest that they are high quality! The velvet is soft and woven to block out light and sound, just as described. The shine of the fabric is very pleasant.

No communication whatsoever.
Quick to take your money...not so quick to respond.
After 3 weeks to the day of purchase and several inquiries they finally replied to my email stating the order would take longer than expected, still no delivery date mentioned but they did kindly offered a $5.00 discount on a $300 item. SMH

Curtains were exactly what I expected.
Excellent value for the money.
They are a light velvet like material, color is beautiful, and they do an excellent job of keeping my bedroom dark when the curtains are down so I am now sleeping through the night.
Delivery was prompt.

A five star rating for the quality of the curtains. Three stars for how they have communicated.
Be patient. The product is fabulous. It just took quite a bit longer to receive my order.

Absolutely beautiful curtains! I love them thank you!

Even though it took a little time to receive the curtains - which are beautiful! - Amy was there to answer questions and explain the delay. She gave me excellent customer service. The curtains are a very good material and nicely made. I would buy from this company again!

Very nice curtains exactly as described and pictured. I ordered these for my mother and she was very pleased with them.

UPDATE: because the first pair of curtains was the correct color and size, we ordered the same identical curtains for the other two windows in the same room. The newer curtains were a completely different color, despite having ordered the same thing. Now all three sets need to be returned and there is NO RETURN PROCESS. There is no way to initiate a return on their website, no way to ship the curtains back and even an order number was not provided, just a tracking ID. There was nothing in the box, no copy of the order, nothing. This is the problem ordering goods from mainland China; DO NOT ORDER FROM THIS COMPANY. My mother is now stuck with several hundreds of dollars of curtains she cannot use in the same room.

The curtains look great. Wife did have to hem them up about 4”. However, it took forever for the tie backs to come.
Overall, very pleased.

I simply asked to return the curtains. And this is the email I received:

Thank you for your support.
We are very sorry that our product did not meet your expectations.
Would you consider giving it to your family or friends？
If you want a full refund or a replacement, you need to return this order to us.
And the return shipping fee is covered by you, which will cost much time and money.
So this is why I suggest you to keep this item.
And we can issue you partial refund as compensation. How about that?
Look forward to your early reply.

Best regards,
Kara

I find this highly unprofessional and strange! I just want to return my item!

We purchased these to shade us from the setting sun on our deck. They installed easily and worked very well to keep sun out. They are a little lightweight in the wind but we solved that with some strategically placed snaps.

Our curtains turned out so beautiful and perfectly made. They’re high quality and exactly what I asked for.

Came faster than I expected, the color was a little more red than purple, but still were beautiful!

Great curtains. Heavy, rich, and quality.

lovely rich looking gold velour curtains. good quality. hang nicely. sturdy rods.

We got to cover a drafty door with a curved rod- it definitely helps keep out the cold.

Took a long time to arrive after order. The edgings tore off within 24 hours of hanging up.

The product is of excellent quality. The turnaround time is excellent.

Received my order in a timely fashion. The curtains are of great quality. The room darkening feature works 100%. Blocks out all the street and security lights around me. My sleep has improved tremendously with these curtains.

Great price, great curtains! I bought them for my son and his wife and they love them. Much more expensive looking than the price and the room darkening is perfect!

Exceptional service and very responsive. Sensitive to customer needs

Received with no issues. We'll see how long they can handle the Florida Summer Sun. They do look and feel great right now.