KGORGE Reviews 

464
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The sun shade that we received in our order was perfect for our space! It was clean, very sturdy and seems to be a very high quality construction. It has held up very well through several storms alre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to say a big thank you to Kgorge for exceeding my expectations which is very rare these days. From my first email with lots of questions and need for special sizing, to their final emai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Fast delivery and great material, but narrow shape taper I recently ordered an offset triangle sun shade, and I was very impressed by the turnaround time—it was produced and shipped in record time... Toon meer

Beoordeeld met 4 van de 5 sterren

The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gordijnwinkel
  2. Tuinmeubelwinkel

Geschreven door het bedrijf

KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces. With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

464 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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4,2

Alle reviews

(464)

33 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren
Logo KGORGE

Antwoord van KGORGE

Dear customer,

Thank you for your review and support.
Really sorry for the inconvenience.
But your order has been shipped out, and it has been delivered on 2023-04-10 09:51
NEW HAVEN, CT 06513, Your express has been delivered (In/at mailbox)
Here is the tracking information:
Tracking link: https://t.17track.net/en#nums=SF6043586520330
Could you please ask your family or neighbors if they have been signed it for you first?
And please check if it is in your PO Box.
If not, could you please ask the local postal office?
Any questions, please feel free to contact us.
Have a nice day!

Best regards,
Kara

Beoordeeld met 1 van de 5 sterren

I ordered curtains 2 weeks ago

I ordered curtains 2 weeks ago. Haven’t heard when shipping. Tried to call. No answer. Emailed. No response. Customer service is non existent.

They sure take your money fast.

18 april 2023
Review zonder uitnodiging
Logo KGORGE

Antwoord van KGORGE

Dear customer,

Thanks for your support and sorry for the inconvenience.
Could you pls tell us your order number?
We can't find your order and e-mail accord your this name Dee.
And we usually respond to all emails we receive.
If you do not get a reply from us, it may be that the system judges it as spam, so we will not receive your email.
Pls don't worry, we will try our best to help you.
Look forward to your reply.

Best regards,
Kara

Beoordeeld met 1 van de 5 sterren

Kgeorge is an overseas company

Kgeorge is an overseas company. Buyer beware! I ordered a custom shade sail, whoever they subbed to made the wrong size. They wouldn't take it back. Horrible customer service!

17 augustus 2022
Review zonder uitnodiging
Logo KGORGE

Antwoord van KGORGE

Dear customer,

Thanks for your support and sorry for the inconvenience.
Could you pls email us your order number and item-specific questions?
We can't find your order accord your this name DJ.
We will verify it and then send you a solution. Please don't worry.
Thank you for your understanding and cooperation.
Look forward to your early reply.

Best regards,
Kara

Beoordeeld met 1 van de 5 sterren

TERRIBLE EXPERIENCE

I have repeatedly called and emailed you regarding missing curtain from last order and a return of Halloween orange curtains. I got 1 email back asking for pictures which I responded to but then nothing back from you. This is TERRIBLE CUSTOMER SERVICE.

4 maart 2023
Logo KGORGE

Antwoord van KGORGE

Dear Richard John,

Thanks for your support and sorry for the inconvenience.
We have sent you the mail about you want to return 2 sets of Halloween orange curtains and missing curtain .
But no get your any reply, maybe your system judged it as spam.
Could you check the mail and reply to us.
We'll send you a solution after verification. Please don't worry.
Thanks for your help and cooperation.
Have a nice day!

Best regards,
Kara

Beoordeeld met 5 van de 5 sterren

Love our new outdoor curtains

Love our new outdoor curtains! The color mocha is perfect to match our space! They came super fast and customer service was great getting back to me when the shipping wasn’t updated on the website! Order with confidence!

4 maart 2023
Beoordeeld met 3 van de 5 sterren

Grommet error

On a pair of my outdoor curtains that I had ordered, two grommets were not measured correctly & it throws the pleats off. Liked the curtains except for this error.

2 maart 2023
Logo KGORGE

Antwoord van KGORGE

Dear customer,

Thank you so much for your great support on us.
We are truly sorry for your inconvenience.
Did you get the mail we send to you about your order?
Although we did carefully check the order and the package to make sure everything was in a good condition before shipping out, we are still very sorry for the trouble that has brought to you.
Is that possible to bother you taking some pictures which can show this problem specifically and send them to us by mail?
We'll send you a solution after verification. Please don't worry.
Look forward to your reply.
Have a nice day!

Best regards,
Kara

Beoordeeld met 5 van de 5 sterren

Exactly what we wanted

We ordered some curtains from another supplier but they were so lightweight that we returned them. The KGorge ones were much heavier and appear to be very well made. The second night after they were installed we had very strong winds and we were afraid they might have been shredded but they were completely unharmed.
A bonus was that the Teal Blue color was a perfect match for our patio furniture!
Strongly recommended.

13 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service and product quality…

Excellent service and product quality from KGorge. We ordered 4 non-standard sized curtains for the patio. They came in about a week and were clearly manufactured to our specifications. They look great and are of high quality. HIghly recommended!

14 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

KGeorge curtians…

Shipping was quick and arrived a day earlier, great, product was exactly as described.. the valances matches perfectly and it was less expensive from the site I usually shop.. I call that a win win for me…

16 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Clear Tarp for outdoor enjoyment

I was looking for a clear tarp for our balcony to help deflect wind and elements while enjoying the outdoors. Kgorge offered the best solution. Shipping was ahead of schedule, the tarp is excellent quality and works as expected. Customer service is awesome. I will order from this company again, many beautiful items to choose from! Thank you Kgorge, Well done!

8 maart 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Long wait for product

Keep in mind that these curtains come from China so if you are not in a hurry you can buy them. Also there is an international shipping charge which comes separate from the price you pay. I have not received the curtains yet but will comment after I get them. Ordered 3 March and it is now 13 march and according to tracking they have not left China yet. Good product and if you don't need it right away I would recommend it. Again keep in mind some credit cards will charge an international fee. mine was $4.59 on a $153 order. I had no idea there would be a charge until it showed up on my credit card.

2 maart 2023
Review zonder uitnodiging
Logo KGORGE

Antwoord van KGORGE

Dear David Lewis,

Thank you so much for your support of us.
Sorry for the inconvenience.
Because international express may affect the speed of delivery of goods due to uncertain factors such as weather.
Your order has been delivered on 2023-03-18 12:52 NEWBURG, MD 20664, Your express has been delivered (Garage or Other Location at Address)
In general, it usually takes 7-12 working days, please wait patiently.
Thank you for your understanding.
Have a nice day!
Best regards,
Kara

Beoordeeld met 5 van de 5 sterren

We ordered rods and curtains for our…

We ordered rods and curtains for our pool area. Items came as described and met our expectations. There was one rod that was scratched and the company replaced it promptly. I found them easy to work with.

15 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Quality and Beautiful Color!!!

Thank you for the amazing curtains and the fast delivery! I ordered the Navy Blue velvet curtains for sound and light reduction in a wellness spa. KGorge delivered above and beyond on quality! The material is luxurious and the drape of the fabric sublime. I highly recommend and would definitely buy again!

10 februari 2023
Review zonder uitnodiging

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