Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Toon meer
Bedrijf heeft geantwoord
Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Toon meer
I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Contactgegevens
Darenth Road, N16, London, Verenigd Koninkrijk
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,2
Goed
231 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Received the plates quickly and in good…
Received the plates quickly and in good condition. All good, thanks,
16 juli 2024
Review zonder uitnodiging
Item delivered as described 👍
14 juni 2024
Antwoord van Kitchway
Thanks very much, Mrs Sanger, for taking the time to leave us a review. We're glad to hear that, and we look forward to serving you again.
Abraham
Missing details in description
In your description there isn’t no mention of the size of this lids.
There are smaller even though my pots capacity is 4kg
3 juni 2024
Antwoord van Kitchway
Hi Alex,
Thank you for your review. I apologize for the inconvenience you have experienced with the lids.
I understand from your feedback that the size information for the lids was not clear. While the description mentions the pot capacity for which these lids are intended, it appears this was not sufficient to ensure a perfect fit for all users.
To avoid such issues in the future, I will ensure that the size information is made more apparent in our product descriptions.
I will contact you directly to discuss how we can resolve this matter for you now.
Kind regards,
Abraham
Have not received order and when I have…
Have not received order and when I have tried to get an answer I have not had any explanation. Very poor communication.
7 juni 2024
Antwoord van Kitchway
Hi Paul,
Thanks for taking the time to leave a review. I can see that we have been actively responding to your enquiry about where your order is. The tracking states that it was delivered a day after it was dispatched, so I find this review to be inaccurate.
If there is anything we can help, do reach out,
Abraham
Great company - highly recommend
Saw the crockery in a restaurant and source it back to Kitchen way, really please with it. Customer service and delivery were excellent, I will be back to complete the set.
3 mei 2024
Good communication
1 mei 2024
Product is good delivery is terrible
Product is good, website is ok. Delivery……. Absolutely atrocious. £15 delivery for a rolling pin, to an address on the mainland. Could have been sent Royal Mail. Won’t ever be using their company again.
19 april 2024
I haven’t received the product
I haven’t received the product. Or anything to say it’s even been dispatched but now you keep emailing me telling me I’ve got it and asking how happy I am
16 april 2024
Beautiful dinner plates
Such a treat to receive these dinner plates and we will really enjoy using them. Stylish and shimmery. Packaged securely and very quick delivery.
1 april 2024
Antwoord van Kitchway
Hi Diana,
Thanks very much for taking the time to leave us a review; it's very much appreciated.
I am glad to hear that you enjoy and love the plates,
I look forward to serving you again,
Abraham & Team
Antwoord van Kitchway
Hi Sarah,
Thanks very much for taking the time to leave us a review; it's very much appreciated.
I look forward to serving you again,
Abraham & Team
Excellent service and product
I needed some 25mm dinner plates to fit the dishwasher and this company were able to supply them.
There was a wait for stock to arrive but we were communicating. Once the stock arrived I received the plates in three days.
Very p!eased with the service.
11 april 2024
Review zonder uitnodiging
Antwoord van Kitchway
Hi Jackie,
Thanks very much for your detailed and kind review. Communion is at the core of what we do.
I look forward to serving you again,
Abraham & Team
Great company to deal with
Easy company to deal with and they offered fast delivery and good customer service
10 april 2024
Review zonder uitnodiging
Antwoord van Kitchway
Hi Nicola,
Thanks very much for taking the time to leave us a detailed review; it's very much appreciated.
I look forward to serving you again,
Abraham & Team
keep you hanging
I placed an order on the 1st April at 2:39am and says next day delivery, but guess what, I have not received it yet. Although trying to contact them through every channel (email, calling their number, messaging them on shop app) nothing.
I’m still in the middle of the problem, let’s hope they answer and I’ll update you
1 april 2024
Review zonder uitnodiging
Antwoord van Kitchway
Hi Mo,
Thanks for taking the time to leave a review. Upon checking, I can't see any order for the name of Mo Ismail, but I can see that we have responded to all enquiries through chat and email. We had an issue with our line earlier today.
I would happily look into this if you could get back to me with some info.
Kind regards
Ab
Antwoord van Kitchway
Hi Denise,
Thank you very much for your 5-star review. We are glad to hear that you love the cups and the saucers. We appreciate it and look forward to serving you again.
Kind regards
Abraham & Team
Antwoord van Kitchway
Hi Gary,
Thank you very much for your 5-star review. We are glad to hear that you love the bowls. We appreciate it and look forward to serving you again.
Kind regards
Abraham & Team
Great company
Great company, very helpful team when you have a question and they will do their best to assist you. My go to company for glassware - their prices are very competitive and delivery is swift.
20 februari 2024
Antwoord van Kitchway
Hi Sally,
Thank you very much for leaving a 5-star review. We appreciate your support and wish you the best with your cello drinks. We hope to see you again soon.
Best regards,
Abraham and the Team
Happiness
Delivery on time + product quality high + no specification surprises = happiness
19 februari 2024
Antwoord van Kitchway
Hi Colin,
Thank you very much for your 5-star review; glad we could tick all the boxes, we appreciate it and look forward to serving you again.
Kind regards
Abraham & Team
late delivery
late delivery - ordered on wed for sat latest only half of the order arrived on time
15 februari 2024
Antwoord van Kitchway
Hi Ray,
Thank you for leaving us a review. I'm sorry your delivery was delayed by one day due to unforeseen circumstances.
We do our best that things like this shall not happen again.
If there is anything else I can assist you with, please let me know.
Best regards,
Abraham
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