Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Toon meer
Bedrijf heeft geantwoord
Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Toon meer
I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Contactgegevens
Darenth Road, N16, London, Verenigd Koninkrijk
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,2
Goed
231 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Kitchway
Hi Lucy,
Thanks very much for your 5-star review; it's very much appreciated, and we look forward to serving you again.
Kind regards
Abraham & Team
Ordered last week was promised delivery…
Ordered last week was promised delivery on Friday as I had a busy opening night on Saturday, only 2 items out of 5 arrived, rang them said it would 100% be here Monday, Tuesday at the latest, still nothing
7 februari 2024
Antwoord van Kitchway
Hi Richard,
Thank you for taking the time to leave a review. I apologize once again for the delay caused in delivering the second item of your order.
Unfortunately, our warehouse faced technical issues due to a recent system upgrade, which caused some teething problems. I am truly sorry for any inconvenience this may have caused you.
If there is anything else I can help you with, please don't hesitate to reach out.
Best regards,
Abraham
Good service
29 januari 2024
Antwoord van Kitchway
Thanks, Jose, for the Kind review; it is much appreciated.
We look forward to serving you again,
Abraham
Can’t fault it
Background: I’m a larder chef based in the UK
I was looking for a specific product - An American style Bain marie replacement insert, 1.89ltr (for storing my service tools in).
It was easy to find, and the price was significantly lower than a similar product I saw on Amazon (I think it was £6-£7 instead of £15-20). They had a good range of sizes as well, so I also bought the 3ltr size to use as a hand rinse.
I was most impressed with the dispatch and delivery speed - it came the day after I placed my order (just before noon).
I’m planning on ordering again in future, particularly to get the food 1/4 size sheet pans for recipe development.
Highly recommend.
4 januari 2024
Review zonder uitnodiging
Antwoord van Kitchway
Hi Oliver,
I want to express my sincere gratitude for taking the time to provide us with a detailed review. Your feedback is extremely valuable to us and we appreciate it greatly. We look forward to serving you again and providing you with the highest level of service possible.
Best regards,
Abraham
Got stuff not fit and to
Got stuff not fit and to
Much hassle to return also I pay 9£ for delivery plus they charge me 8£ extra for some other rey
4 januari 2024
Really good quality products
Really good quality products, we wanted to try to match with an existing polycarbonate glass, we had looked at many suppliers with no luck. Kitchway had almost exactly what we wanted, and at a very good price. We're proper chuffed.
4 januari 2024
Very helpful staff
Very helpful staff. Great communication. Quality items (soup bowls and saucers) delivered next day. Highly recommended!
21 december 2023
Review zonder uitnodiging
Very good customer service from Abraham
11 december 2023
Fast and great service
7 december 2023
Antwoord van Kitchway
Hi Ben
Thanks for taking the time to leave us a review. It's very much appreciated.
We look forward to seeing you again.
Abraham & Team
proper washing machine
great product at a great price. Struggledd to findd a top loader washing machine local so turned to these people and spot on ust what we needed.
28 november 2023
Antwoord van Kitchway
Hi Jason,
Thank you for taking the time to leave us a review.
We are pleased to hear that you were satisfied with our product, pricing, and service.
We hope to have the opportunity to serve you again soon.
Best regards,
Abraham and the Team
The tracking system is none exsistant…
The tracking system is none exsistant and I still haven't received my order.
4 december 2023
Antwoord van Kitchway
Hi Faye,
Thanks for taking the time to leave us a review. I am sorry to hear that you have not received your order; I sent an e-mail this morning with the tracking, which shows that it was left two days after your order was placed.
I look forward to hearing from you.
Kind regards
Abraham
Antwoord van Kitchway
Hi Paul,
Thanks for taking the time and leaving us a review it's very much appreciated, and we look forward to serving you again in the near future.
Kind regards
Abraham
The Products we purchased were great
The Products we purchased were great - Exactly as described.
9 november 2023
Delivered to timeline and excellent…
Delivered to timeline and excellent customer service. I originally could not find the packages and the supplier quickly sent me a picture - Well packaged and great product
1 november 2023
Review zonder uitnodiging
Best service ever from start to finish
19 september 2023
Review zonder uitnodiging
Antwoord van Kitchway
Hi Chris,
Thanks for taking the time to leave us a review. It's very much appreciated.
We look forward to serving you again.
Abraham & team
Antwoord van Kitchway
Hi Graham,
Thank you for leaving us a review. We appreciate your feedback and look forward to serving you again soon.
Best regards,
Abraham and the team
No one buy from there i spend 71£ i no…
No one buy from there i spend 71£ i no receive my order from 5 day when i call now they said me out of stoke
Plz no one buy any iteam from them no free delivery
5 augustus 2023
Review zonder uitnodiging
Antwoord van Kitchway
Hi Harjinder,
Thanks for your feedback, and please accept my apologies for the issue you had with your order.
I want to clarify a few points. Firstly, we reached out to you to say that the items are out of stock, and I even followed up by email and via chat to ask If you would like to go with the alternative option.
Today, you called to ask, and I mentioned again that they were on backorder and offered the alternative; you then asked for a refund, which was immediately issued.
Regarding the free delivery, that's not correct; delivery is free to the UK Mainland for any order above £54 Inc VAT.
I apologise again for the inconvenience caused here.
Abraham
Kitchway Team
Fantastic quick service and delivery to…
Fantastic quick service and delivery to Northern Ireland, ordered Tuesday and delivered on Thursday
24 juli 2023
Antwoord van Kitchway
Hi Annemarie,
Thanks very much for taking your time to leave us a review.
I'm glad that we manged to meet your expectation, and we look forward to serving you again.
Abraham & the Kitchway team
Amazing service .
23 juli 2023
Antwoord van Kitchway
Thanks very much for your kind review Mrs Tarleton.
We look forward to serving you again.
Abraham & the team
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