Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Toon meer
Bedrijf heeft geantwoord
Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Toon meer
I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Contactgegevens
Darenth Road, N16, London, Verenigd Koninkrijk
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,2
Goed
231 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely brilliant service had a…
Absolutely brilliant service had a problem but was solved straightaway I will say customer service girl was very rude abrupt besides that you can’t fault there service
26 juni 2023
Antwoord van Kitchway
Hi Mohammad,
Thanks for the kind review, and it is great to hear that you were happy with our service; the girl was new at the time, so she lacked confidence and was not trying to be rude.
If you could add some stars to reflect, that would be appreciated.
Kind regards
Ab
Product arrived on time as promised
28 juni 2023
Review zonder uitnodiging
Very good service quick and great price
18 juni 2023
Very good food
Very good food. Clean, cosy and hassle-free atmosphere. Everything was just a real pleasure. Would highly recommend a visit.
8 juni 2023
Review zonder uitnodiging
Excellent customer service
Product was faulty
But customer service is great
So I have amended my initial review!
5 juni 2023
Quick and Efficient Service and…
Quick and Efficient Service and delivery - would recommend.
31 mei 2023
Review zonder uitnodiging
Antwoord van Kitchway
Hi Jayne,
Thanks very much for taking the time to leave us a review, it's greatly appreciated! and was a pleasure to work with you so far.
I look forward to serving you again.
Abraham & Team
I bought things too big by mistakes and…
I bought things too big by mistakes and they very helpful and quick to adjust
Thank you
8 mei 2023
never arrived, cant contact the company
The product never arrived and I cant get in touch with the company
2 mei 2023
Antwoord van Kitchway
Hi Suzannah,
I hope this message finds you well. I wanted to take a moment to address the concerns you raised in your recent review.
First and foremost, please accept my sincere apologies for the delay in your order. We strive to provide timely service to our customers, and I understand how disappointing it can be when this doesn't happen. The items you ordered have a 3-5 day lead time, and unfortunately, in this instance, there was an unexpected delay.
I also wanted to clarify the communication timeline between us. We received your first inquiry on Monday at 12:33 PM, asking about the status of your order. We promptly responded at 12:35 PM, requesting your order number so we could look up the details. We did not receive a reply from you with the order number until yesterday (10.05.23)at 12:36 PM, Subsequently, we had a phone conversation at 12:47 pm. Therefore, it would be inaccurate to say that you haven't been able to get in touch with us.
If there is anything else we can help with please drop an email to cs@kitchway.co.uk
Kind regards,
Abraham & Team
First time using
First time using. Will definitely not be the last. Excellent pricing and super fast delivery
30 april 2023
Antwoord van Kitchway
Hi Jonny,
Thanks very much for taking the time to leave us a review, it's greatly appreciated!
I look forward to serving you again.
Abraham & Team
Antwoord van Kitchway
Hi Vivian,
Thanks very much for taking the time to leave us a review, it's greatly appreciated.
I look forward to serving you again.
Abraham & Team
Fantastic service
Purchased a dining set if Seasons by Porcelite. Purchased via Kitchenway and it was a great experience. Delivery was quick and plates are fantastic. Thank you
8 april 2023
Review zonder uitnodiging
Antwoord van Kitchway
Hi Chris
Thanks very much for taking the time to leave us a review, I'm glad to hear that you love the season by Porcelite dinning set you have purchased.
I look forward to serving you again.
Abraham & Team
The experience with Kitchway was…
The experience with Kitchway was phenomenal; their website, items, and prices are excellent, and their customer service is incomparable!
19 april 2023
Antwoord van Kitchway
Hi Yehuda,
Thanks very much for taking your time to leave us a review, it's very much appreicated, and I look forward to working with you again in the future.
Abraham & Team
Love the product
Love the product. Been 28 years between change of washing machine. Only issues have been communication and confirmed delivery time and date. Happy to have replacement washer but unsure if I will go with this supplier for replacement timber dryer in 2024.
16 april 2023
Antwoord van Kitchway
Hi Brian,
Thanks for taking the time to leave us a review, It's very much appreciated, I do apologise again for the lack of communication,
At Kitchway, we always strive to provide our customers with the best possible service, and it's clear that we have fallen short of your expectations in this instance. I want you to know that I take full responsibility for this mistake and that I'm taking steps to ensure that we improve our communication and accuracy going forward.
I'm happy to hear that you love the washer.
Kind regards
Abraham
Antwoord van Kitchway
Thanks Adam for you kind review, I happy to read that you have had a good experince, I look forward to serving you again.
Abraham & Team
Very pleased with my order never…
Very pleased with my order never ordered from kitchway before.would order again thankyou
28 maart 2023
Antwoord van Kitchway
Thanks Deborah, for your kind review it's very much appreicted, I glad to see that you are plased with your order.
I look forward to serving you again.
Abraham & Team
Quick and efficient thank you
13 april 2023
Antwoord van Kitchway
Hi Alex,
Thank you so much for your review! Great service, efficiency is at the core of what we do.
Thanks again!
Abraham and the team
Great service
Great service, quick to respond to queries and fast delivery. Provided a replacement plate for a faulty one really quickly and without any hassle. Would recommend and would certainly use again without hesitation.
26 maart 2023
Antwoord van Kitchway
Hi David,
Thank you so much for your review! Great service, efficient communication and fast delivery is at core of what we do, I'm glad that we manged to sort that faulty plate quickly
I can't wait to have you back again soon!
Best regards,
Abraham and the team
Great Experience In Every Regards
Very good first time experience with this company. Goods arrived the next day, very well packaged. Competitive price and love the crockery.
30 maart 2023
Review zonder uitnodiging
Antwoord van Kitchway
Hi Chris,
Thank you so much for your review! We're thrilled to hear that you were happy with the price, delivery, and crockery. We're committed to providing excellent service to all of our customers, and we're grateful for the opportunity to serve you.
We can't wait to have you back again soon! please don't hesitate to get in touch. We're here to help.
Best regards,
Abraham and the team
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