Konk Furniture Reviews 

116
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Buying online furniture sometimes comes with its frustration mostly because you haven’t seen what you’re buying but with Konk we had no such worries. Extremely easy process with very helpful staff. Ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

This is the fifth piece of furniture that i've ordered from Konk. This bookcase is another great addition to my collection. Overall the quality is excellent and met my expectations. I have deducted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding large bookcase that came in three parts (as otherwise too large to get through the door) the make was outstanding, the delivery guys excellent (they took time to make sure the fit and buil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From initial enquiry through to delivery today ( earlier than expected from lead time given 👍) it’s been a great experience. Ordered a waney edge coffee table, a little Zonky side table & a side... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelfabrikant

Geschreven door het bedrijf

Sustainable bespoke furniture made to measure in Bristol. Every item from Konk is handmade to order - which means we can customise your piece to almost any size and spec. Our small (but mighty) in house design team can talk you through the process and produce detailed CAD drawings, so you know exactly what you're getting. If you can't see exactly what you're after on the site, just get in touch and we can most likely make it for you.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

116 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,8

Alle reviews

(116)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

This was the second dining table…

This was the second dining table purchase from Konk - this time with matching walnut benches and a custom coffee table in the same style. Impeccably manufactured, and carefully delivered, a real pleasure to buy from this company. Sure to be back for more!

6 maart 2025
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review Alan!

Beoordeeld met 5 van de 5 sterren

Such a great company to deal with

Such a great company to deal with. We now have a lounge full of matching KONK furniture. Beautifully made and looks great too.

17 februari 2025
Review zonder uitnodiging
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Antwoord van Konk Furniture

Thank you so much for your review Steve!

Beoordeeld met 5 van de 5 sterren

Beautiful items, skillfully made

Ordered a bespoke sideboard and a slatted room divider, both in walnut. Both are quite beautiful, with matching grain across drawers, which is a lovely touch.
Great interaction with team through design and making -very friendly and helpful. Would not hesitate to use them again.

15 februari 2025
Review zonder uitnodiging
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Antwoord van Konk Furniture

Thank you so much for your review Rob!

Beoordeeld met 5 van de 5 sterren

We love our new custom dining table!

We love our new custom dining table from Konk! The communication was great throughout and the table came out absolutely beautiful.

14 februari 2025
Review zonder uitnodiging
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Antwoord van Konk Furniture

Thank you so much for your review Rachel!

Beoordeeld met 5 van de 5 sterren

Lovely table and good service

Lovely table and good service. The delivery drivers were particularly friendly and helpful. I would definitely buy from Konk again.

25 februari 2025
Review zonder uitnodiging
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Antwoord van Konk Furniture

Thank you so much for your review and I hope you are enjoying your new table!

Beoordeeld met 5 van de 5 sterren

Great bespoke furniture

Great bespoke furniture - easy communication regarding design and wonderful finished product - already planning the next pieces…..

18 februari 2025
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review Jeremy!

Beoordeeld met 5 van de 5 sterren

Love these guys!!

The quality of the work is faultless and we have a kitchen table and a sideboard from these guys . but what is even more impressive was the end to end experience. We went through multiple revisions to the plans as we worked out what would work best - team were super patient - always updated quickly , all questions answered promptly. Invoicing and delivery super smooth. Great product, great company -make it very easy to support a small business

11 februari 2025
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review Simon! So glad you are happy with the service you received from us!

Beoordeeld met 1 van de 5 sterren

Absolutely awful customer “service”

Absolutely awful customer “service”. I ordered two “ready to ship” items and tried to arrange delivery to Norfolk. I was told this was a problem due to the distance (it’s Norfolk, England!) and would take many weeks. Eventually, they arranged a delivery. Bearing in mind part of the delivery was a 2.4 metre solid wood table into a ground floor study I checked to see the arrangements for bringing the items into my home. I was told it was just one man and he wouldn’t be able to unload the furniture items! I asked if they could make other arrangements (they didn’t offer this) and they said possibly but it would be “a lot more expensive”, I said how much as I was happy to pay but they didn’t tell me. It was a very painful experience. I purchased two items online recently and they have just refunded without any communication.

I would avoid them at all costs, it sounds like their aftercare is appalling too and the furniture itself can be very poor. I didn’t actually ever receive any furniture so I can’t comment on that but my experience was dreadful. Very time consuming, a huge waste of time and a level of rudeness and unhelpfulness which no company which wants to survive should ever allow.

30 januari 2025
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Hello Graham, thanks for your feedback.

While we strive to provide the best possible service to all of our customers, we also ask that mutual respect is maintained in all interactions and this simply was not the case.

Due to your location, we didn't have any routes in your area with our delivery company. I explained to you over the phone that we would always prefer to use our own delivery team, however if this isn't possible we do have a trusted external courier that we could look into for you.

I contacted our courier for you to double-check their lead time and for your location, this is 5-10 working days from collection. As I explained on the phone, we always like to refinish our ready-to-ship orders before they are shipped so they are in perfect condition for our customers. With this, waiting for the courier company to collect and their lead time to your postcode, you would be looking at around three weeks for delivery to your location.

I did explain over the phone that we don't use any other couriers as they tend to not be as careful with our lovely furniture, however I spent a lot of time looking in to a further solution after you expressed your dissatisfaction about having to wait an extra week over our ready-to-ship lead time.

I found a reputable company who were willing to pick up a week later than your payment date and deliver the same day to you, and replied to you within a few hours with this info in which you decided to go ahead.

We were also unaware that the delivery was a one-man team. As standard, they are usually two-man. Only once the delivery was booked in did they contact to confirm it was a one-man delivery. I'm sorry that this information wasn't provided to you straight away, but I was trying to help you as much as I could so that you could get the pieces as soon as possible. You were not willing to pay extra for this delivery to become a two man, and asked for a refund which was processed to you straight away.

Thanks,
Amy

Beoordeeld met 5 van de 5 sterren

Top drawer

I received my beautiful walnut desk last week and it's a joy to look at and touch. The craftsmanship is right up there and the whole ordering and delivery was as friction free as the desk's drawer closing mechanism.

7 februari 2025
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review David!

Beoordeeld met 5 van de 5 sterren

Excellent quality and service

Had a bespoke shelf made. Service was excellent and timely with great communication and attention to detail. Went above and beyond to create and visualise what we needed. And the delivered product was to a fantastic quality. Thank you Konk!

10 februari 2025
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review Kim! So glad you are happy with your new Konk piece! Amy

Beoordeeld met 2 van de 5 sterren

very disappointing aftercare

Having given Konk a 5 star review previously I feel that I had to give an update as the table just hasn't stood the test of time. When we first received the table we were so happy with it. But after only a few weeks it began to mark badly and Konk took the table back to re-finish it as they said the varnish hadn't cured. We were without a table for a few weeks and then once back we thought this would solve the issues. Sadly not. This was a very expensive piece of furniture and gets used in a busy household daily. I do believe that a dining table should be able to be used without marking and staining. I am now having to find a local wood worker to help varnish the table properly as Konk refused to re-finsh it a second time. I was told that we should be re-finishing it every 6 months to prevent staining. And this just seems unacceptable for a piece such as dining table which is used daily. Really dissappointing.

1 oktober 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Hello Lisa,

Thanks for your review.

We choose to use Hard Wax oils on our furniture instead of varnishes. Varnishes/lacquers are incredibly difficult to maintain long-term. Once this type of finish is chipped/damaged/degraded the entire piece would need to be stripped back completely and carefully refinished (ideally by a professional who can spray the finish onto the surface). The hard wax oil is much easier to work with allowing our customers to maintain their pieces for a lifetime. This type of oil has been designed for use in the home environment.

We are very open about the fact that we recommend reoiling the table every 6-12 months, especially if the usage is high, to maintain the protection. This is noted in our terms and conditions and our care guide.

We would always recommend using placemats and coasters however, and making sure that spillages are mopped up straightaway. This is particularly important if the liquid is known for staining (e.g. coffee, red wine, oil, vinegar)

Many Thanks,
Amy

Beoordeeld met 2 van de 5 sterren

Overall dissapointed

Overall dissapointed. Paid a lot for a lovely design of walnut Pakt dining table and chairs, and arrived fairly quickly, but some finishing issues with sanding and joints. Got a lot of apologies and was picked up was told it would be perfect and handled by the workshop manager, another couple of weeks to find a Zoof (owned by konk) delivery slot. It’s come back now and the finishing just isn’t there, there’s visible joint gaps, sanding scratches and parts of the table with curves look like they’ve just been hacked and sanded at, making wonky curves.

Overall what looks like a lovely design is let down by attention to detail and finishing, really dissapointing, lesson learnt.

Writing this because i debated about ordering such expensive furniture from a relatively small bespoke company myself but thought is good to support but the real experience I’ve personally found the quality is not up to it sadly

2 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love my desk!

I love my desk!

I had been looking for a hardwood desk for a while. But it had to be a special piece, a piece that I was passionate about because of its design, quality and material. And at Konk Furniture I found exactly what I was looking for. Despite the distance, the treatment and communication has been excellent and the responses quick.
Thank you for making it possible to receive the furniture correctly.
Design and quality is superb, I would highly recommend Konk.

11 september 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review Carles!

Beoordeeld met 5 van de 5 sterren

We bought one unit and were so pleased we bought a second!

We bought one unit and were so pleased we bought another. Great flexibility with design and it was brilliant to be able to communicate with the team to have the furniture made to exactly the size and specification we needed. The option to have a RAL paint colour was also a great extra.

30 juli 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thanks so much for your review Ian!

Beoordeeld met 5 van de 5 sterren

Great support and service throughout…

Great support and service throughout when we were in the process of choosing dining table options. The zoom call was particularly helpful. We’ve now received our table and it’s better than we could have ever expected. Fantastic quality.

3 september 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

What an amazing company

What an amazing company. We received our bespoke piece of furniture today and were thrilled with the price , quality and design of the cabinet. We thought custom built would be ultra expensive but not so. Brilliant experience from start to finish. Customer service was friendly and responsive. Delivery was on time and very efficient (by Grant & Rick) plus Grant made sure the furniture was adjusted correctly. Can’t recommend Konk highly enough

20 augustus 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so, so much for your review Carol! It really means a lot! So glad you are happy with your order too. I will of course pass your feedback on to the delivery team too! Thanks again,
Amy

Beoordeeld met 5 van de 5 sterren

Great buying experience

Company was very straightforward to deal with and staff have been very clear and helpful in making sure our order met all our requirements. We are very pleased with our finished shelf unit which was finished to a high standard and delivered on time.

14 augustus 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review Ann!

Beoordeeld met 5 van de 5 sterren

Konk have been fantastic to work with

Konk have been fantastic to work with - great communication along the way, quick replies, and I love the fact that you can work with them to adapt their existing designs or to create your own piece altogether. The dining table we bought is also beautiful - a great range of finishes to choose from. Miles apart from anything you'd find elsewhere in terms of quality.

6 augustus 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review Emma!

Beoordeeld met 5 van de 5 sterren

Custom Desk

i ordered a custom desk from Konk and the whole process was very easy. I provided a drawing and some constraints and they came back with plans and measurements to check. The desk was delivered by their own team and it looks great.
Highly recommended.

18 juli 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thanks so much for your review Barney!

Beoordeeld met 5 van de 5 sterren

I am really happy with the product and…

I am really happy with the product and the service. You can see that the shelves are very unique and the quality is very high. The delivery team have done a great job and we're very patient and professional. I highly recommend Konk.

1 augustus 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thanks so much for your review Sofiya!

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