Konk Furniture Reviews 

116
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Buying online furniture sometimes comes with its frustration mostly because you haven’t seen what you’re buying but with Konk we had no such worries. Extremely easy process with very helpful staff. Ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

This is the fifth piece of furniture that i've ordered from Konk. This bookcase is another great addition to my collection. Overall the quality is excellent and met my expectations. I have deducted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding large bookcase that came in three parts (as otherwise too large to get through the door) the make was outstanding, the delivery guys excellent (they took time to make sure the fit and buil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From initial enquiry through to delivery today ( earlier than expected from lead time given 👍) it’s been a great experience. Ordered a waney edge coffee table, a little Zonky side table & a side... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelfabrikant

Geschreven door het bedrijf

Sustainable bespoke furniture made to measure in Bristol. Every item from Konk is handmade to order - which means we can customise your piece to almost any size and spec. Our small (but mighty) in house design team can talk you through the process and produce detailed CAD drawings, so you know exactly what you're getting. If you can't see exactly what you're after on the site, just get in touch and we can most likely make it for you.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

116 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(116)

3 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great job, fantastic furniture

We’ve just taken delivery of our furniture and are extremely pleased with it.

Many thanks to the team for their assistance with the design and build of the beautiful unit.

Great job, fantastic furniture.

31 juli 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thanks so much for your review Sally!

Beoordeeld met 5 van de 5 sterren

The most beautiful furniture ever

The most beautiful furniture ever, and the most diligent team! Every interaction with Konk was magic, we couldn’t be happier with the experience and the furniture we’ll have for years. Some of the most beautiful pieces of wood I’ve seen. Thank you Konk, keep being the best!

23 juli 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Hello Sam, Thank you so so much for your review! I have passed it on to the team too! We are so glad you are happy with your order from us.
Thanks again!
Amy

Beoordeeld met 4 van de 5 sterren

Classic Industrial Bookcase

This is the fifth piece of furniture that i've ordered from Konk. This bookcase is another great addition to my collection. Overall the quality is excellent and met my expectations.
I have deducted a star as on delivery I noticed a couple of minor issues. A rough edge on the bottom shelf that had been filled and not sanded down properly and one of the rubber feet had buckled under the leg.
Fortunately the delivery driver was able to address both of these points.
Small details that could have been addressed by a quick quality control check prior to leaving the workshop.

5 juli 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Hello, Thanks for your review. Glad you are happy with your new Konk addition. The rubber feet problem sounds like this may have got slightly buckled in transit, however I am sorry about the rough edge. Our delivery team are trained by our workshop to be able to amend any slight issues so I am happy they could help!

Beoordeeld met 5 van de 5 sterren

Great furniture, Great service.

Second piece of furniture I have ordered and once again fantastic service from start to finish. Good communication and delivery as promised.
Design and quality is superb, I would highly recommend Konk.

11 juni 2024
Review zonder uitnodiging
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Antwoord van Konk Furniture

Thanks for your review Lee!

Beoordeeld met 5 van de 5 sterren

Delighted repeat customer

Just taken deliver of my second piece of Konk custom-made furniture and once again, could not be more delighted. The quality is incredible, the prices very reasonable and the service flawless at every stage from the initial inquiry to the delivery driver.

3 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish

Fantastic service from start to finish. Very responsive and great advice on which options to go for to suit our needs. Delivery team was also fantastic.
Table and bench were beautiful too!

1 mei 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thanks so much for your review James!

Beoordeeld met 2 van de 5 sterren

Be careful when buying the Koku shelf

I have ordered several items from Konk including 6 x of the Koku shelf in various sizes and the A Frame Table and bench. Their stuff is very beautiful, and the communication in the run up to delivery was good. However, the Koku shelf is not fit for purpose and their customer service since ordering has been frustrating.
We fixed the shelves to a solid brick wall. The fixing they provide that the shelf hangs on to is so small that the shelf hangs forward and can take barely any weight at all. With just a handful of books the shelves came off their fixings and damaged my wall.
When I wrote to Konk to return the shelves I have been told they will charge me £185 to return the shelves, despite the fact that we are coordinating collection of the items in line with the delivery of the table and chairs. They also denied that the issue was with the fixings claiming it must be an issue with the wall we're fixing it to (a solid brick wall), or implied it was the way we had installed them.
Since I couldn't find any other complaints online, I thought this must be the case, even though a joiner has confirmed the wall is fine for fixing shelves.
When their delivery partner came to deliver the table / pick up the shelves, my partner flagged the issue with the shelf fixings to him and he informed us that they only recently changed the fixings, and that they used to use solid bars that would fix into the wall rather than small, thin circular bolts as hooks. He agreed that these were impractical fixings.
This explains the lack of other complaints, and demonstrates the blame-shifting customer service that I have read in other 1 star reviews on the company. I'm astonished they're charging me £185 to return an item that has a pretty fundamental design flaw, and encourage others looking to purchase the Koku shelf to proceed with caution (particularly if you're hoping it will hold more than a single lightweight vase).

For aesthetics I'd give the company 5 stars - their stuff is beautiful.

24 januari 2024
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Hello Hannah,

I'm sorry you are disappointed with the service you have received from us.

I believe there must have been some crossed wires with the delivery driver as we are coming up to two years of using the button fixings on our Koku and Oku shelving. Our floating shelves have the concealed shelf fixings (the bars as you described).

Both the Koku and the Oku shelves are two of our best-selling items, and we haven't had any other complaints regarding the suitability of the fixing. These fixings were also fully tested by our workshop team before we brought them into production.

We do recommend checking the suitability of the wall before purchasing these shelves, which is noted on our product pages. Not all brick walls will be of the same density or suitability.

We are satisfied that they are fit for purpose and will support the weight of the shelves when fitted correctly with suitable fixing for your wall type. The maximum load limit on the button fixings we use is 100kg which should be more than adequate for both the shelf and the belongings.

Kind Regards,
Amy

Beoordeeld met 5 van de 5 sterren

Love my desk!

I got a custom size desk from Konk a couple of years back and I just absolutely love it. The designs are stunning, the materials are beautiful and it is well made. A lot of the furniture on the hughstreet is just so boring and underwhelming these days, so it is lovely to find a company that takes such pride in design and quality.

6 januari 2023
Review zonder uitnodiging
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Antwoord van Konk Furniture

Thanks so much Rosie! Really glad to hear you are still happy with your desk! Amy

Beoordeeld met 5 van de 5 sterren

I'm thrilled to bits with my new piece…

I'm thrilled to bits with my new piece of furniture but even more so with the delivery. The company that was used Zoof were polite, efficient and took no time at all to put together my furniture with the least amount of fuss or disruption. Will be ordering again

23 augustus 2023
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much Jane!

Beoordeeld met 5 van de 5 sterren

Love my walnut rectory table

Love my walnut rectory table - the process was so seamless from enquiry through to purchase and delivery. The delivery team were so efficient and lovely. So happy with the table and can't recommend the company enough!

23 augustus 2023
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review Camille!

Beoordeeld met 5 van de 5 sterren

Fabulous furniture from a brilliant…

Fabulous furniture from a brilliant company. Just about to come back for the third order as we gradually replace furniture room by room with Konk! pieces.

Design not quite right? Size not perfect? Drop them a line and within hours a technical drawing to your needs will be in your inbox with a sensible price adjustment (up or down).

Delivery is usually by an associate company and they will build (if required), check and fit your furiniture.

4 augustus 2023
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thanks for your review Rick!

Beoordeeld met 5 van de 5 sterren

Great products

Great products, high quality, impeccable service overall

29 juni 2023
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

Such an amazing experience

I had such a great experience with Konk furniture. The team were so patient with me, and were so helpful with suggesting some (major) tweaks to an existing desk design so that it could accommodate my chair. My desk looks so lovely and is so well made. Delivery as well was very painless, and if I need more wooden furniture I will absolutely come back to Konk. I HIGHLY recommend.

8 juni 2023
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much Charlotte!

Beoordeeld met 5 van de 5 sterren

Beautiful bookcase

Excellent communication, delivery on time, beautiful classy item, thanks
Sue Cooper

5 juni 2023
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

Beautiful, quality furniture

Beautiful furniture which is reasonably priced for the quality and craftsmanship you get. Good communication all the way along. I bought a piece a few years ago and based on that have just bought 2 more pieces. I’ve had those pieces customised to my requirements and have been really pleased with the service received and the final products.

1 juni 2023
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thanks so much for your review!

Beoordeeld met 5 van de 5 sterren

Just perfect.

Just perfect.
Exactly as we designed
The delivery guys were great too.
Fabulous service
Easy,straightforward.
Would definitely recommend

18 mei 2023
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thanks so much for your review Lisa!

Beoordeeld met 5 van de 5 sterren

Great service

Great service super clear communication throughout

26 april 2023
Review zonder uitnodiging
Logo Konk Furniture

Antwoord van Konk Furniture

Thanks so much for your review!

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