kspyworld Reviews 184

TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Hi, i would appreciate that device is very good. But there is lot of disturbance while hearing and also if we take attached mic also people with other end couldn't able to hear the voice. Kindly do... Toon meer

Beoordeeld met 1 van de 5 sterren

I placed the order on May 8 but it was handed over to the courier service on May 15 that too after repeated follow ups from my end. This is terrible service. Also only one of the products in my order... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company provides the Best customer service and support. I can assure you that you would never be disappointed in their products and customer supports ❤️ ( saying from my own experience these guys... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazingly satisfying !!! I'm Impressed by the handsfree convience and digital compatibility of their products. They are absolutely hidden gem and reliable. They have clearly Mastered the customer... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicawinkel
  2. Camerawinkel
  3. Beveiligingssysteem leverancier

Geschreven door het bedrijf

Kspyworld.com is a well-known and trusted brand in the field of surveillance and spy electronics, specializing in hidden earphones, invisible Bluetooth gadgets, spy earpiece systems, and high-quality CCTV cameras for schools, offices, and homes. With 14 years of experience, we have proudly served customers worldwide with premium-quality materials, reliable products, and dedicated customer support. Founded by Mr. Parthib Deb (Owner & Managing Director) along with his partner Mr. Karandeep Singh Cheema, Kspyworld has grown into a global name with multiple online stores catering to customers in the USA, UAE, and Bangladesh. We offer worldwide delivery through fast and trusted partners like FedEx and DHL, ensuring safe and timely shipments to all our international clients. Our products are among the best-selling in the market, and we continuously strive to meet and exceed customer expectations with every order. At Kspyworld, customer satisfaction, product durability, and innovative technology are at the heart of everything we do, making us one of the most reliable destinations for advanced spy and surveillance gadgets.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

184 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 87% van zijn negatieve reviews beantwoord

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Beoordeeld met 2 van de 5 sterren

I tried to buy a Ruby scientific…

I tried to buy a Ruby scientific calculator (around ₹25,000) from this seller and honestly this became one of the most tiring buying experiences I have ever had.

The first and biggest issue — they DO NOT keep the calculator in stock.
They only arrange/import it after taking your payment. But this is not clearly explained before ordering. They say delivery will come in about 15–25 days, but in reality you should mentally prepare for more than one month, and sometimes even longer.

I kept waiting again and again but the product never came.

Communication is very frustrating. The website shows two phone numbers but most of the time nobody picks up. When they reply, they only say “we will update you when stock comes”and all . No date, no confirmation, nothing clear. You just keep waiting without knowing anything.

After waiting so long, they told me stock came. I immediately asked them to reserve one piece and even offered advance payment. They said yes. But after two days they said everything was sold out.
At that point it honestly felt like my time didn’t matter at all.

Since they could not provide the calculator, I asked for a refund.
They say refund processing takes 2–3 days, but in my case the money came after about 10 days to my credit card. During that time I was worried whether I would even get my money back. Because of this delay I lost ₹500 in credit card charges. One person told me he would return that ₹500, but he never did.

They talk politely, but actual service is the opposite — no commitment, no clear timelines, and constant waiting. The Ruby calculator seems to be out of stock most of the time and comes only in very small quantity. So even if you order, there is a big chance you will just keep waiting.

To be fair, the seller looks genuine and not a scam, so I am giving 2 stars instead of 1.
But the service quality is very poor and mentally exhausting.

Advice to buyers
Please understand carefully before ordering this calculator.

The estimated time they tell you is not reliable. Be ready to wait many weeks or even months.

This calculator goes out of stock very fast and they themselves may not know when it will come again. So only order if you have a lot of patience and you don’t urgently need it.

After getting frustrated with this whole process, I decided to buy the calculator from somewhere else. The experience there was completely different — everything was clear and transparent. From the day I ordered, they dispatched the product in about 3 days and it reached me in around 3–4 days. They also provide a direct 1-year warranty, while here only 6 months warranty was offered. Another important thing is they already keep stock in India, so there is no waiting for import, customs or uncertain arrival dates. Cash on delivery was also available, so no advance payment stress.

They will definitely reply here trying to defend themselves and say stock or delays are normal, but reality is the product stays out of stock most of the time and people end up waiting for months — sometimes even years (you can even see similar complaints in the comments on their YouTube channel), so don’t expect you’ll actually get it when they say you will

Overall: Genuine seller but extremely slow, uncertain and frustrating service, especially for the Ruby scientific calculator.

15 februari 2026
Review zonder uitnodiging
Logo kspyworld

Antwoord van kspyworld

Dear Mohit,

First of all, thank you for taking the time to write such a detailed review. We genuinely understand your frustration, and we sincerely apologize for the inconvenience and stress caused to you during this process.

You are absolutely correct about one thing — this particular Ruby Scientific Calculator was not physically available in our ready stock at that time. During final testing of the available unit, we discovered a technical issue, and rather than shipping a faulty product, we decided to wait for fresh stock. Unfortunately, the incoming shipment faced unexpected customs clearance complications, and despite repeated efforts, we were unable to release the stock on time.

We agree that the delay went far beyond the expected timeline, and for that, we take full responsibility.

Regarding communication — we understand how repeated “we will update you” responses without a clear date can feel frustrating. The reality was that we ourselves did not receive a confirmed clearance timeline from the logistics side, and instead of giving incorrect commitments, we waited for clarity. However, we admit that the experience was not smooth for you.

On the refund matter — as soon as it became clear that we could not deliver within a reasonable timeframe, we processed a full refund. Credit card refunds sometimes take additional banking processing days, which unfortunately extended the timeline. That said, you should not have faced ₹500 in charges due to this delay.

We sincerely apologize for missing that reimbursement earlier. We are arranging the ₹500 transfer immediately and will ensure it is completed without further delay.

We would also like to clarify for future buyers reading this review:

• We are a genuine seller and never take payments without refund assurance.
• If any product faces unexpected stock or import issues, we always refund the full amount.
• We test products before dispatch to avoid sending defective units.
• Import-based products can sometimes face customs unpredictability, which is beyond seller control — but we acknowledge that better communication is our responsibility.

Mohit, we truly regret that your experience was mentally exhausting. That is never our intention. We appreciate that you still acknowledged we are genuine, and we respect your feedback.

Your review has helped us improve our internal stock communication policy, especially for import-based items like the Ruby Scientific Calculator.

If you ever decide to give us another chance in the future, we would be grateful for the opportunity to serve you better.

Wishing you the best.

Rs 500 paid - UPI transaction ID 604785886722

— Team Kspyworld

Beoordeeld met 5 van de 5 sterren

Good product

Good product , easy to use and good battery durability as promised

14 december 2025
Review zonder uitnodiging
Logo kspyworld

Antwoord van kspyworld

Thank you so much for your feedback.

Beoordeeld met 1 van de 5 sterren

They don’t have products in stock but…

They don’t have products in stock but they still show in stock then they delay the shipping

2 december 2025
Logo kspyworld

Antwoord van kspyworld

Dear Sir, we are really very sorry for the inconvenience caused. It's not like we did not have stock of the product that you ordered. At that time, huge delivery issues were going on because of the flight delays all over India.
You ordered on Dec 1, 2025, and we dispatched on the next day, 2nd Dec 2025. The shipment was delayed by 7 days, but we were helpless at that time.
Your Shipment was given via Bluedart courier, having AWB 76728020600. You can check the tracking details on the Bluedart official website, where all the updates are mentioned daily basis.

Sorry again, but it was not our fault.

Beoordeeld met 2 van de 5 sterren

First of all delivery was very late

First of all delivery was very late. They said i would receive my product in 5-7 days. But it took like 20-25 days. These people kept delaying pickup. I had to beg them to initiate pickup. I had ordered 2 products they only delivered one. I asked for a refund for the product that i didn't recive. They asked me to show unboxing video as proof. Thanks to my sixth sense i had an unboxing video and i send them after that the person ignored me for few days then i contacted other person from there team and he also made me wait for 2-3 days and after telling him again and again i got refund. Very poor service

25 oktober 2025
Logo kspyworld

Antwoord van kspyworld

Dear buyer.

I sincerely apologize for the poor experience you had with your recent order. You are absolutely right — the delay in delivery, the missing item, and the late refund are all signs of our failure to provide you the smooth and reliable service you truly deserved.

There is no excuse for the mismanagement and communication gaps that happened from our side. Due to low stock and heavy workload at that time, I failed to handle things with proper care and attention, and I completely understand how frustrating this must have been for you.

I feel genuinely guilty for the inconvenience and disappointment this caused. Please be assured that I’ve taken your feedback very seriously — we are now improving our order tracking, packaging checks, and refund handling process to ensure this never happens again.

I truly value your trust and the time you took to share your honest experience. I hope you’ll allow me another chance in the future to serve you better and regain your confidence in our service.

Warm regards,
Kspyworld Team

Beoordeeld met 5 van de 5 sterren

Working good awesome product

Working good only problem with delivery delivery person thought it was a spam delivery so I have to go to the courier office and pickup myself. Otherwise product is very good. Works fine.

29 augustus 2025
Beoordeeld met 1 van de 5 sterren

The package smelled really bad

When I received the package, there was a horrible smell. To be honest I didn't even tried the product because of the smell. In my experience there are better brands and models when it comes to this product. I think this is a cheap company which can make this kind of problems. Again I didn't use the product but doing a lot of research, I believe it is a good product.

18 augustus 2025
Logo kspyworld

Antwoord van kspyworld

Dear buyer, We are very sorry for the inconvenience caused. To be true, we always dispatch a tested product and pack the same very well so that there is no damage in transit. For every single buyer, we mention making an unboxing video so that we can take necessary action in case any odd happens. In your case, we mentioned the same, but unfortunately, you haven't given any video proof of the parcel that you received.
We do offer a free replacement warranty for every product except the earpiece. But we don't offer any return or refund option as the products are prepared after order confirmation, and we have mentioned you before your payment was done.
We even mentioned connecting with us on a video call and sharing the unboxing video of the product, but you haven't. You are only blaming us without any proof, asking for a refund of the amount you paid.

Here is the screenshot of your conversation - https://drive.google.com/file/d/1u0E35pXKBP2JeBDvYbtrPjMUQxMwTsTm/view?usp=sharing

Do connect with us via call or WhatsApp at +91 9774638866
Or Email at kspyworld@gmail.com

Beoordeeld met 1 van de 5 sterren

Customer service is not available

Customer service is not available
No help
Defective gagged

23 augustus 2025
Logo kspyworld

Antwoord van kspyworld

Dear buyer, We are really very sorry as we failed to respond on time. Kindly accept our apologies.
Please let me know the issue you are facing with the product via call or WhatsApp at +91 98759 00457 or drop an email at kspyworld@gmail.com.
I will be trying my best to resolve the problem at the earliest.
Sorry again.

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