Ruby was really helpful and explained what the issue was with Vodafone asking me to pay bills. Unfortunately I am really unhappy because when I was asked to transfer to knex I was told I wud not have... Toon meer
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Lees wat reviewers zeggen
The service from start to finish has been very friendly and straight forward, managed to save me some money on 2 separate phone contacts. Massive shout to Molly & Liv, total superstars for helping... Toon meer
Bedrijf heeft geantwoord
Emelia was excellent to deal with. She was very friendly, polite, and efficient. She quickly helped me update my address and answered my questions about my missing new customer bonus. Everything was h... Toon meer
Bedrijf heeft geantwoord
So they have paid their monthly contribution because i chased it again- else no chance! But there is no sign of the final bill payment.. Mine was like £600-£700. Imagine having to cough that sor... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Kynex is a comprehensive telecommunications company offering a range of essential services to businesses. With their business mobiles, they provide reliable and efficient communication solutions on the go. Their business broadband ensures fast and secure internet connectivity, supporting seamless operations. Kynex’s advanced phone systems empower businesses with efficient communication channels. Moreover, their business energy services help optimize energy usage and reduce costs. With Kynex’s diverse service offerings, businesses can streamline their operations, improve productivity, and stay ahead in today’s competitive market.
Contactgegevens
The Orangery, Cams Hall Estate, PO16 8UT, Fareham, Verenigd Koninkrijk
- 02394 214 923
- info@kynex.co.uk
- kynex.co.uk
4,5
Uitstekend
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My experience with Kynex has been…
My experience with Kynex has been extremely disappointing.
I believe this company relies heavily on phone calls rather than clear written communication by email, which made it difficult to fully understand the agreement before signing.
I originally had two mobile lines and was contacted with the promise that my monthly bill would be reduced. However, after agreeing to update my contract, two additional lines were added without my clear knowledge or informed consent.
As a result, my monthly payments increased from around £150 to approximately £300 per month instead of decreasing.
I feel that I was misled during the sales process. The additional lines have caused me significant financial pressure and a great deal of stress.
I am currently taking legal action to have these two additional lines cancelled and to resolve this dispute.
I would strongly advise anyone considering a contract with Kynex to request all details in writing by email and carefully review the agreement before accepting any changes.
22 juni 2026
Review zonder uitnodiging
Molly and Murray were brilliant.
19 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your 5* review, Dennis!
We are glad to see that Molly and Murray were brilliant in assisting you.
Many thanks,
Kynex
Jack was a great help today
19 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Sarah,
Thank you for your review!
We are pleased to see that Jack was able to assist you.
Please let us know if you need anything else.
Many thanks,
Kynex
Jack was very helpful and patient
19 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for sharing your positive experience!
We are delighted to see that Jack was very helpful and patient in assisting you.
Many thanks,
Kynex
Antwoord van Kynex Ltd
Thank you for your 5* review, Gail!
We are happy to see that Jack was very helpful in assisting you over the phone last week.
Please let us know if you need anything else.
Many thanks,
Kynex
Antwoord van Kynex Ltd
Hi Tim,
Thank you for sharing your positive experience!
We are happy to see that both Shaq and Jay were very professional and friendly in assisting you.
Many thanks,
Kynex
Noah Welsh was extremely helpful &…
Noah Welsh was extremely helpful & solved my issues relatively quickly 02 slowed the process somewhat.
D O'Callaghan
19 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for taking the time to share your experience, Dr Dealga!
We are glad to hear that Noah was extremely helpful in solving your issues.
Many thanks,
Kynex
Lid was very helpful and was a pleasure…
Lid was very helpful and was a pleasure to deal with.
19 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Nigel!
We are pleased to see that Liv was a pleasure to deal with.
Do not hesitate to contact us if you need anything else.
Many thanks,
Kynex
Very helpful from jack
Very helpful from jack
It’s very nice to talk and thanks for helping me
19 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your 5* review, Dritan!
We are pleased to see that Jack was very helpful in assisting you today.
Please let us know if you need anything else.
Many thanks,
Kynex
CS team Liv was very helpful and…
CS team Liv was very helpful and quickly address my query and request.
17 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review!
We are happy to see that Liv was able to assist you quickly and helpfully today.
Many thanks,
Kynex
Customer service is excellent
Customer service is excellent, very prompt response from an email sent at 9:08 by 9:10 i had a phone call and resolved the situation by Liv. Recommend
19 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Pete,
Thank you for sharing your positive experience with Liv!
We are pleased to hear that she was very prompt in assisting you with your query.
Many thanks,
Kynex
Kane and Murray Great communication and…
Kane and Murray Great communication and friendly agents keep it up
18 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for sharing your experience!
We are glad to see that both Kane and Murray were friendly and had great communication.
Please let us know if you need anything else.
Many thanks,
Kynex
Very good experience from Molly & Murray
Very good experience from Molly & Murray
18 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Jack,
Thank you for your 5* review!
We are delighted to see that both Molly and Murray were able to assist you.
Many thanks,
Kynex
Shaq has been very helpful and…
Shaq has been very helpful and professional on the phone today and is on the case with my queries 👍
18 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review!
We are pleased to see that Shaq was very helpful and professional in assisting you with your queries.
Please let us know if you need anything else.
Many thanks,
Kynex
Antwoord van Kynex Ltd
Hi Ed,
We are happy to see that Shaq was great in assisting you yesterday.
Please let us know if you need anything else.
Many thanks,
Kynex
Both Murray and Jay were very friendly…
Both Murray and Jay were very friendly and helpful at helping me with my new contract
18 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Chris,
We are happy to see that both Murray and Jay were friendly and helpful in assisting you with with your contract.
Please let us know if there is anything else you require.
Many thanks,
Kynex
Talked to these three wonderful people…
Talked to these three wonderful people Destiny, Molly and Shaq for my enquiry. I must say they are highly professional and supportive. Thanks to Kynex.
17 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Khan!
We are happy to hear that the team were professional and supportive in assisting you.
We look forward to working with you in the future.
Many thanks,
Kynex
I woukd just like to acknowledge shaq…
I woukd just like to acknowledge shaq he was very extremely helpful and knowledgeable,I can for certain put trust in the fact by changing network's was the best decision for us as a family he explained absolutely everything we are very happy with the service he provided shaq had patience with both me and my husband as he had both of us on the call asking him questions he was polite personable and very respectfully I would recommend kynex due to how shaq treated us both.five stars and more 😀 😉
18 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Jon!
We are thrilled to read that Shaq was able to explain everything helpfully and was knowledgeable and polite in assisting you over the phone.
Please let us know if you need anything else.
Many thanks,
Kynex
Murray and Jay dealt with every need.
Murray and Jay dealt with every need.
18 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Ray,
Thank you for your review!
We are happy to see that Murray and Jay were able to assist you with a 5* service.
Many thanks,
Kynex
Spoke with jack regarding my contract
Spoke with jack regarding my contract, he helped me with that.
Great job 👍🏼
18 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Aaqib,
Thank you for your 5* review!
We are pleased to see that Jack was able to assist you with your contract.
Please let us know if you need anything else.
Many thanks,
Kynex
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