Ruby was really helpful and explained what the issue was with Vodafone asking me to pay bills. Unfortunately I am really unhappy because when I was asked to transfer to knex I was told I wud not have... Toon meer
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Lees wat reviewers zeggen
The service from start to finish has been very friendly and straight forward, managed to save me some money on 2 separate phone contacts. Massive shout to Molly & Liv, total superstars for helping... Toon meer
Bedrijf heeft geantwoord
Emelia was excellent to deal with. She was very friendly, polite, and efficient. She quickly helped me update my address and answered my questions about my missing new customer bonus. Everything was h... Toon meer
Bedrijf heeft geantwoord
So they have paid their monthly contribution because i chased it again- else no chance! But there is no sign of the final bill payment.. Mine was like £600-£700. Imagine having to cough that sor... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Kynex is a comprehensive telecommunications company offering a range of essential services to businesses. With their business mobiles, they provide reliable and efficient communication solutions on the go. Their business broadband ensures fast and secure internet connectivity, supporting seamless operations. Kynex’s advanced phone systems empower businesses with efficient communication channels. Moreover, their business energy services help optimize energy usage and reduce costs. With Kynex’s diverse service offerings, businesses can streamline their operations, improve productivity, and stay ahead in today’s competitive market.
Contactgegevens
The Orangery, Cams Hall Estate, PO16 8UT, Fareham, Verenigd Koninkrijk
- 02394 214 923
- info@kynex.co.uk
- kynex.co.uk
4,5
Uitstekend
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jack was helpful to sort out my refund
Jack was helpful to sort out my refund. There was £90 billed and he explained what it was and that I would be refunded the discounts.
24 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Darsh,
Thank you for sharing your experience!
We are glad to see that Jack was helpful in explaining the refund process.
Do not hesitate to contact the team if you need anything else.
Many thanks,
Kynex
Jack sorted my problem out straight…
Jack sorted my problem out straight away and informed me of a upgrade next month
24 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Mr Battersby!
We are delighted to see that Jack was able to assist you quickly.
We look forward to working with you in the future.
Many thanks,
Kynex
Everything was sorted
Everything was sorted, & Jack was very helpful, sorted out a historical issue
24 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Robert,
We are happy to see that Jack was very helpful in assisting you with the issue.
Please let us know if there is anything further we can assist you with.
Many thanks,
Kynex
Happy customer
Great service from Noah at Kynex today. Friendly and Efficient. Happy customer
24 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for sharing your positive experience, Karen!
We are delighted to read that Noah was friendly and efficient in assisting you.
Many thanks,
Kynex
Jack was very helpful and managed to…
Jack was very helpful and managed to sort out the problem.
Thank you Jack.
24 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi James,
We are pleased to hear that Jack was very helpful in resolving the problem.
We look forward to assisting you in the future.
Many thanks,
Kynex
Antwoord van Kynex Ltd
Thank you for your review, Necef!
We are happy to see that Jack was able to assist you quickly.
Please let us know if you need anything else.
Many thanks,
Kynex
Shaq and Molly were very professional…
Shaq and Molly were very professional and guided me through the process and documentation carefully and made the decision very easy.
23 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Christopher!
We are delighted to see that both Shaq and Molly were very professional in assisting you through the process.
Please let us know if you need anything else.
Many thanks,
Kynex
Jack was exceptional and followed through until my phone services was completely restored
Thank you Jack
23 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for sharing your positive experience with Jack!
We are pleased to see that he was exceptional in assisting you through the process.
Many thanks,
Kynex
Murray and Jay helped me get a good deal
Murray and Jay helped me get a good deal
23 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Paul!
We are happy to see that both Murray and Joe were able to help you with getting a good deal.
Please let us know if you need anything else.
Many thanks,
Kynex
STAY AWAY FROM KYNEX
STAY AWAY FROM KYNEX
Leaving one star but they don’t deserve any stars.
Please stay away from this company. I’ve been promised a free of charge disconnection since 1st April due to Kynex failing to deliver an iPad that they took £86 a month for, for 8 months. Apparently they are still in contact with the provider trying to sort this almost 3 months on!! March 2025 this all started. I very rarely write reviews but I strongly advise anyone to stay away from Kynex. They’re scandalous. Please do your research before you sign up with them.
(Kynex please don’t reply to make yourselves look good with lies saying you’re trying to sort it)
23 juni 2026
Review zonder uitnodiging
Shake and mole were very good and…
Shake and mole were very good and really helpful.
23 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your 5-star review, Adebayo!
We are pleased to hear that the team were really helpful in assisting you.
Please let us know if you need anything else.
Many thanks,
Kynex
Great conversation with Murray & Joe.
22 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Garth!
We are happy to see that both Murray and Joe were great in assisting you.
We look forward to working with you in the future.
Many thanks,
Kynex
Jack was a very polite gentleman who…
Jack was a very polite gentleman who met all of my needs! Your company would be remiss to not acknowledge his dedication to customer service/support.
I spoke to him on behalf of GB Plumbing services ( my brothers company, due to him having to lias with a customer)
Thanks.
22 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
We are happy to see that Jack was very polite in assisting you with your needs.
Please let us know if you need anything further.
Many thanks,
Kynex
Jack was a top bloke
Jack was a top bloke, very attentive to my request.
Thanks.
22 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi George,
Thank you for your positive review!
We are happy to see that Jack was very attentive to your request.
Many thanks,
Kynex
Fantastic customer Services …
Fantastic service today from Noah who helped me resolve my broadband speed issues after many issues
Took me through step by step very professional
Thank you so much
22 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Kevin,
Thank you for your review!
We are delighted to see that Noah was able to professionally assist you with your broadband.
Do not hesitate to contact the team if you require anything else.
Many thanks,
Kynex
Jack answered my questions well and…
Jack answered my questions well and spoke through the process with me.
22 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Thank you for your review, Maureen!
We are happy to read that Jack was able to answer your questions throughout the process.
Please let us know if there is anything else we can assist you with.
Many thanks,
Kynex
Waited an hour but Jack helped me 👍
22 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
We apologize for the long wait times you experienced. We are pleased to see that Jack was able to help you in the end.
Many thanks,
Kynex
Poor experience
Poor experience - repeatedly. Unethical company who owe me money and are failing to honour an agreement. I have declined to receive phone calls but this is being ignored and I can only assume this is because the company is avoiding responding to my complaint in writing. I lost confidence in Kynex a long time ago. I cannot recommend them in any way and would suggest extreme caution.
Since posting I have been advised by the ICO that Kynex are in breach of GDPR regulations. I have also raised a complaint with 02 who are the network provider and are being discredited by association with Kynex.
22 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Amanda,
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations.
We always aim to provide the highest level of service, and it's clear we fell short in this instance. Please know that we take your feedback seriously and we have shared it with the relevant teams so we can get this addressed promptly.
Many thanks,
Kynex
Jack was brilliant
22 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Kevin,
Thank you for sharing your experience!
Many thanks,
Kynex
Jack was fantastic helped me change my…
Jack was fantastic helped me change my details and also chase phone that was well overdue hoping to get a speedy delivery now of phone jack is really polite and helpful
22 juni 2026
Review zonder uitnodiging
Antwoord van Kynex Ltd
Hi Patricia,
Thank you for sharing your experience!
We are delighted to see that Jack was polite and helpful in assisting you earlier today.
Please let us know if there is anything else we can do to assist you.
Many thanks,
Kynex
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