Labelproducts Reviews 

Is it possible to rate this company zero stars? If so I would. Premium priced but highly inferior products recommended by fake reviews. Unbranded, no instructions, shipping and taxes added without identification to the purchaser. Apologetic but insincere and unhelpful customer service. There’s simply nothing to like about the product or service from these guys. Someone is scamming a lot of people out of a lot of money. Should be behind bars not in business

This is beginning to appear like a scam . I ordered at the beginning of April, through a site called TrueForm, had to chase up the order. The item was returned via Recorded Delivery, I’m chasing LABEL PRODUCTS on a daily basis for a refund . Each time I e-mail them they come back with another excuse. They have the order No , they have the receipt I kept from Royal Mail . They’re running out of excuses.
DO NOT ORDER FROM THIS COMPANY!!!!

After a convoluted process to return the product for a refund, I am still waiting for the said refund(minus a £5 restocking fee!) from the beginning of March.
They even tried to charge me for postage that I have paid.
Customer service is just a joke trying to make you keep the sub par product, emails are AI generate trash, just a total scam products/company.

It's 100% SCAM.

Always rank their cheap 'dropship' product as #1 but it's crap made in China. Then direct you to their other scam website.

Selling a bluetooth speaker called 'Sonus' (note spelling - trying to pass off as SonOs (good brand) - by comparing to well known brands (JBL, BOSE)

Billed by HealthPro, sent by Label Products BV (both dodgy) ..

GOOGLE for info.

I had a great experience with the Support Team. They were extremely helpful to sort out the difficulties I was experiencing. Very responsive. They replaced the faulty product with minimal fuss. Wonderful Supprt Team.

I think they reply to negative reviews by asking you to contact them so it can be rectified…..but they don’t actually get back to you. But it looks good on paper!
They took FIVE MONTHS to even do that.
Since they asked me to get back in touch with them, I’ve sent the same email about 40 times to them and had ZERO response. All done for show so they look as if they really care.

product ordered 11/2, received e mail "on it's way" with Evri tracking link 14/2. Chased customer service who told me "package is currently in transit" on 19/2. And today 22/2 Evri tracking link still showing they are "expecting" the parcel. This makes two of us!!

Shockingly Ignorant
After realising they'd charged £9.96 postage, saw no mention of postal charges earlier.
Identical, same product,same brand,one third of the price I was being charged.
Cancellation was requested minutes after purchase.
Amazingly got a reply this morning day's after contacting them again saying it was too late,order processed. Contact them again after delivery.
Customer service is certainly minus.

Misrepresented a rebranded inferior product which they sell at a premium price. I purchased speakers which are available at Temu for 10% of the price charged by this unscrupulous organisation. They display no moral compass in their dealings. Stay clear at all costs.

Total scammers - bought Modufocus glasses for 5 x they are advertised elsewhere (found out later you can buy though Amazon for $12 under a different name) - supposed to replace your glasses with a dial that adjusts for near and far vision - totally useless - had to throw away. Would give a negative score if I could. Paid a whopping $144 for nothing. Stay away.

Disgusting. I ordered a car vacuum cleaner and it was worse than useless. There is maybe enough suck to pick up a tissue!

I ordered a dashcam from this company via the ihealthpro website. When it became apparent that the order would not be despatched in time for Christmas, I attempted to cancel the order, but was told it was too late to cancel. Nevertheless, it still took 2 weeks for it to be despatched. I was offerred a partial refund to compensate for my trouble but, needless to say, this never materialised.

When the camera did arrive, it was clearly very cheaply made and not at al what I thought I was ordering. To make matters worse, the picture quality is terrible so the thing is next to useless.

Many exchanges with their hopeless customer service have failed to resolve my problems so I am writing this off to experience, but please don't make the same mistake as me.

Terrible...don not order anything from these people! I wish I'd seen these reviews before I ordered. I ordered a Clean Steam Pro vacuum robot on the 4th of December 24 and am still waiting ( it's 25th of January now). I've sent several emails enquiring as tracking information is stagnant and I keep hearing lame excuse after lame excuse. Asked for cancellation and refund but they refuse. This is an absolute scam!

Hallo zusammen,
eigentlich müsste man gar keinen Stern vergeben, geht leider nicht....
ich habe am 15.12.2024 einen angeblichen top WLAN Verstärker für 61,90 Euro gekauft und mit PayPal bezahlt (die Summe wurde am gleichen Tag eingezogen). Erhalten habe ich das Teil am 02. Januar 2025. ich bin technisch wirklich nicht auf den Kopf gefallen, aber es war nich möglich das Gerät mit meiner Fritzbox zu verbinden! Daraufhin habe ich den Wunsch geäußert es zurück zu senden, das wurde zweimal mit erst 20 und dann 30 % Nachlass versucht. Aufgrund des Rücksendewunsches wurde mir mitgeteilt das 5 Euro für die Bearbeitung abgezogen werden. Ich habe dann tatsächlich sogar in Deutschland eine Rücksendeadresse erhalten und das Teil für 4,50 Euro die ich selbst zahlen musste zurück gesendet. Heute nach ca. einer Woche bekomme ich die Mitteilung das mir 43,99 Euro zurück erstattet werden. So was nenne ich ganz einfach BETRUG! Für die Bearbeitung und das hin und her schicken eines Artikels der NICHT FUNKTIONIERT fast 20 Euro abziehen ist kein gutes Geschäftsgebaren, sonder BETRUG.

If I could give no stars I would ,worst customer service ever

I foolishly ordered 2 of these (1 for me and 1 for my daughter, for Christmas). I later saw IDENTICAL Hydrogen water bottles on heaps of other sites for WAY cheaper. But anyway, I figured what's done is done. So when my bottles arrived, I unpackaged mine, washed it and began to use it. I ordered them on 4/11/24. They arrived from CHINA on 13-11-24. On 22-11-24 my hydrogen water bottle began only working for a few seconds before it would turn itself off (it's supposed to go for 3mins). I have contacted their Customer Service to request a REFUND. I will update this review after I have heard back from them, but in the meantime my advice is to go from a reputable AUSTRALIAN company (like I thought Life Water was).

Horrible experience. Was browsing the Lifewater Hydrogen water bottle, added to cart, not ready to check out as I wanted to know the shipping costs. But it kept prompting to go "next" to see shipping costs. Next thing you know, the page freezes, and you have been charged! I immediately wrote back to cancel and they refused. It's a scam! I tried calling them too! Website says Australian company, but that's all a lie! They refused to let me cancel and asked to wait for delivery, and then request for a return and refund, of which I then have to pay for shipping TWICE! And apparently the return shipping is to China (so much for Australian company) which will cost too much to return! Do NOT get trapped!

Bought a pair of Bone Conduction Headphones.
Would not recommend this company to deal with - when products take forever to arrive they try to suggest that the products are on their way when the Tracking Information says otherwise. I tried to cancel the order and they wouldn’t let me. Then when they do arrive there is no instructions on how to pair them.
I should have gone for Aftershokz

I bought a Smartwatch, a transaction that I cancelled within 10 minutes.

I received an email that told me the contract had been cancelled and that no money would be taken from my account.

Nevertheless, the money was taken from my account and an email was received telling that the watch had been dispatched.

I complained, giving full details.

I received a reply saying that it couldn't be cancelled now. It did not acknowledge what their previous email said.

Their response was completely inadequate.

I will edit if the situation changes

Ich habe Beatbuds (In-Ear-Kopfhörer) gekauft, nach noch nicht einmal acht Wochen war einer der Kopfhörer defekt, er lädt nicht mehr. Auf meine Reklamation und den Wunsch, das Gerät auszutauschen, reagiert das Unternehmen nicht. Ich erhalte eine Mail mit dem Hinweis darauf, dass die 30-Tage-Frist zur Rückgabe es Artikels abgelaufen sei, gefolgt von einer weiteren Mail, das Unternehmen zu bewerten. Darauf habe ich abermals geschrieben und erneut erläutert, dass es sich hier weder um eine Rückgabe noch um einen Umtausch, sondern um eine Reklamation innerhalb der Gewährleistungspflicht handelt. Abermals habe ich eine Mail mit den o.g. Textbausteinen erhalten. Viermal habe ich es probiert, viermal habe ich dieselbe Antwort erhalten. Zudem bedauere man, dass ich mit dem Service unzufrieden sei und verspricht, daraus zu lernen. Kein einziges Wort zu meinem Anliegen, keine Erstattung des Kaufbetragtes, kein Austausch des Gerätes.