Lambland Reviews 

The delivery was quick and the product ordered was excellent. it was ordered to replace a wallet which was brought from Lambland Ilfracombe over 20 years ago

Two items I ordered arrived as expected and were two lovely pieces of children’s clothing which I am very happy with. A third item, an olive quarter zip fleece ordered on the same day has not arrived and nothing has been heard from Lambland who have not even responded to my E mail. Disappointing.

My original order of a sheepskin motorcycle seat pad did not arrive. I contacted Lambland, and Melissa was really helpful. I waited another couple of days just in case Royal Mail could get their act together, but to no avail. Melissa then arranged for me to receive a replacement. So, Royal Mail is the weak link here, while Lambland's service is excellent.

I have been a Lambland customer for years. We have their sheepskin rugs in nearly every room in the house because they are simply gorgeous. I have always been so impressed by its customer service. It goes the extra mile in dealing with special requests and has uncomplainingly sorted out mistakes, even though it was me that made them! A lovely company.

I've purchased men's slippers from Lambland.co.uk many times, and the quality of the craftsmanship is simply outstanding.
Their service and shipping are always professional and reliable.
They offer a wonderful range of beautifully made products, and I will continue to buy from them.
They also frequently offer discounts, which is an added bonus.

Amazing customer experience. I’ve had issues with delivery and an exchange case due to issues with Royal Mail, Post Nord and tolls, but Lambland helped all the way and finally found a good solution that I am happy with.

5star customer service experience despite not receiving goods after a Royal Mail loss.
After a phone call I was immediately offered a replacement. This wasn’t any good to me as I was about to go on holiday. The refund confirmation came through in 5 minutes and the actual refund in 2 hours. Exemplary!
I will reorder on my return

Ordered 2 leather bags. Didn’t arrive by date specified despite Royal Mail saying they had them. Contacted lambland via email and had very quick response saying it was sorted and should be with me asap. Parcel arrived within 2 days. So happy with the bags ordered….in fact then ordered another for a friends birthday!!! Great quality, great company and customer service…only let down by Royal Mail 🙄

Awful company. Returned sheepskin slippers as sizing wrong. I had to pay return. Proof of posting and sent to the address given. Now they are disputing the address and that it was never received and demanding klarna payment but it has not been returned to me! I advise don't use either Klarna or Lambland or you will regret it.

Excellent slippers, beautifully made and sooo comfortable, nicely packed, sent fast, fantastic value!

Fantastic company. Products are exceptionaly high quality and the customer service is the best I have dealt with

Ordered and paid for a cow hide rug recieved the wrong colour and waited a furher 2 months for a replacement which never arrived so got a refund the rug i wanted is still advertised on website just be wary if ordering because they dont arrive

Great company to deal with helped me with the colour of the rug and delivery was super quick

Great experience with this company. Have been very happy with their products. Recently had an issue that was rectified very quickly. Will certainly use again.

Ordered slippers which did not arrive. Contacted company - and after some difficulty getting hold of them, without delay they forwarded second pair which arrived following day. Happy with quality too. Thank you.

I ordered a pair of slippers but there was a problem with the delivery, the fault of Royal Mail, not Lambland. I phoned the company and spoke to Paul who was very helpful, efficient and resolved the issue quickly. The slippers have now arrived and they are absolutely lovely. I really appreciate being able to buy British and know the provenance of the goods. Thank you Lambland.

I've used lambland many times for belts, wallets and slippers. Great quality and long lasting. The staff are very helpful and knowledgeable about their products.
Most recently I got my sister a pair of the leopard print sheepskin booties and she loves them.

The sheep skin moccasins I received for Christmas are excellent quality really comfortable and sumptuously warm. According to my wife delivery was super fast. Beautifully handcrafted makes for a fantastic present. Couldn’t be happier exceptional value for money apparently.

Ordered the sheepskin mule slippers in pink and arrived next day. I love them! They are such a lovely fit, very comfy and I love the pink colour. Purchased in the sale so were a fantastic bargain. Thank you Lambland!

Bought on 26th December and then issued with a tracking number on the 29th no problem there as it was the Christmas period.
Tracking number then issued but had not been posted. Rang on the 6th January and was told a second pair would be sent out. No tracking information this time and no order came. Blamed Royal Mail. Rang again on the 12th January was told another pair were going to be sent and an email with the tracking number would be sent straight away, nothing was sent yet again. Rang again on 13th January and told them they hadn’t sent a tracking number yet again and they said we will refund you while I was on the phone. No refund issued BUT yesterday evening DPD delivered them with a post date of the 12th January.
So eventually I received the goods but the process of constantly ringing (5)them to check the progress and being lied to is disgusting, so in my opinion avoid them when buying……