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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Not sure the lenses work for me. My previous pair Warby Parker worked fine, but these are different and can only use when reading very up close. I love Goodr frames so I was hopeful for new reading gl... Toon meer

Beoordeeld met 5 van de 5 sterren

Needed contacts in a rush, found Lensabl and gave them a try. Original delivery date stated 2-5 business days but Will from Lensabl reached out letting me know my order was already processed and shoul... Toon meer

Beoordeeld met 4 van de 5 sterren

While I wish there were a customer service phone number, nonetheless, a great customer service rep (Julie,) followed me through the process of lens replacement for three pairs of glasses, and did a gr... Toon meer

Beoordeeld met 5 van de 5 sterren

The staff guided me through the process very efficiently and were very supportive . I had made a mistake in my initial ordering and they helped me to rectify my mistake and receive the glasses I love.... Toon meer

Bedrijfsgegevens

  1. Brillengroothandelaar

Geschreven door het bedrijf

Get the high-quality lenses you need, in your own frames, all by mail. Or shop Everyday Eyewear, our new Rx glasses line. Starting at $77. From optical, readers, sunglasses, all the way to sleep glasses. We’ve got you covered. Upgrade your vision today at lensabl.com


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

854 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Do not hesitate to order from Lensabl!

I am in awe of how they took such good care of my fancy-schmancy frames. The shipping process was easy. It does take time, but the wait was so worth it. Upon receipt of my completed glasses, I was immediately impressed with the high-quality lenses as well as absolute perfection with my progressive Rx. Seriously, treat your self to a pair of glasses from Lensabl. You will not be disappointed. I will be a repeat customer.

25 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I gave it a shot, and glad I did!!!

I purchased some frames and thought it would be simpler to get lenses made for them - I struck out locally. I found lensabl online and gave it a shot. Their website walks you through the process and the progress as your lenses are made, fit and shipped. I just got mine back and they are absolutely perfect! Moving forward, this is how I will be getting all of my glasses. Again, absolute perfection!

2 oktober 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Lensabl review

When I received the final product, it live up my expectations. The only complaint is it took little more than a month for the whole process to be completed: may be the explanation is I live in south Florida and the headquarters of Lensabl is in LA and the USPS service is really SLOW. Otherwise I’m satisfied.

3 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Old Chanel frames,a rebirth!

I want to thank you so much for giving my old loved frames a new lease on in life, not only did you put the perfect lenses in them but you tightened the lose arms and made them better than new!! I am thrilled with the result and will be sending another frame soon, you really went above and beyond expectations, thank you!! Donna K

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible

Terrible, I would not purchase from here again. Terrible quality, they use plastic glass instead of real glass

21 september 2024
Review zonder uitnodiging
Logo Lensabl

Antwoord van Lensabl

Thank you for your feedback, and we’re sorry to hear that you’re not satisfied with your lenses.

It’s important to note that glass lenses are rarely offered by online optical retailers due to their weight, fragility, and potential safety concerns. Upon reviewing your order, we see that you opted for 1.67 high-index lenses, which is a premium material choice.

High-index 1.67 lenses are designed to be thinner and lighter than traditional glass lenses, making them much more comfortable for everyday wear, especially for those with stronger prescriptions.

We hope this helps clarify the advantages of the lenses you ordered and received.

Beoordeeld met 5 van de 5 sterren

An excellent option!

The entire lens replacement process was smooth and timely. The new lens' work perfectly, and cost a fraction of what I would have paid to have them done by my optical shop.

5 september 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

You may have to fight to get things done right

I think the bifocal line is a little too high, but these are a spare pair.
Update: After reading the company reply I contacted them to redo the lenses. All I got was a runaround, delay and excuses and only heard from the "lens specialist" after updating this review.
Final Update: Received an overnight return label and sent the glasses back. Returned quickly with new bifocal lenses that are much better. I'm happy with the glasses now but I felt like the customer service people were less than gracious and only made things right because of the bad review. If you love your frames like I did and are willing to make them make things right, than take a chance with this company. For me, it was the best price.

17 september 2024
Review zonder uitnodiging
Logo Lensabl

Antwoord van Lensabl

Hi there! If it’s been less than 30 days since you received your order and you’d like us to adjust the bifocal line, please don’t hesitate to reach out to us at support@lensabl.com. We’ll be happy to assist!

Upon further review, we see that you are currently working with a post-order specialist who is assisting you in troubleshooting your issue. They will provide you with a return label once the new segment height photo has been measured. We're unclear about your reference to "false promises" and would be happy to clarify any concerns you have via email.

Beoordeeld met 5 van de 5 sterren

Outstanding price for lens replacement…

Outstanding price for lens replacement in existing frames. Quick turnaround. The best thing however is the quality of the lenses and optics. I’ve bought glasses w lenses online before but this particular lens is the best I’ve had. Other online companies tie the costs to buying frames and lenses together but Lensabl allowed me to send in the frames of my choosing and made an outstanding final product at a fantastic price. I’ll be using you for my optic needs going forward. Thank you

25 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience!!

Everything about my experience with Lensabl has been great! I reordered some lenses for my son's baseball frames. I sent in the originals and got back a brand-new pair. Thank you.

18 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was hesitant to send out my old…

I was hesitant to send out my old favorite frames after reading negative reviews on Reddit. However I am glad I took the chance. My frames came back unbroken (although there is a risk) and my scripts worked for my eyes. I am happy I took this chance to go through lensable. The process was really easy for me. And I appreciate the care in the packaging when my glasses when it was returned to me.

20 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So happy with my glasses

So happy with my glasses! The prescription was spot on for my Tiffany tinted-progressive sunglasses.
This is the second time I've used your services and I'll be sure to recommend your company to my friends!

Thank you for your great service!

Grateful!

20 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It took 3 months to get the product

It took 3 months to get the product. After one initial delay notification (almost immediately after I ordered), there was no additional communication. I followed up last week to ask for a refund and then magically the next day the product was shipped.

12 juni 2024
Review zonder uitnodiging

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