The Lewken Group Reviews 

Really happy with the work carried out. I had a new boiler fitted and a shower plumbed in, everything was done quickly and professionally. They were really clean and tidy throughout, and communication was excellent from start to finish. Would highly recommend to anyone. Thank you Jamie and team.

Jamie had a look at everything in the house very quickly and efficiently. Their service was timely, polite and great.
Brilliant team work.
Alex and Tilller are so wonderful.
Well done guys.

Boiler installed…

Fantastic service well professional and polite
Highly recommended…. Would definitely use again…

Had a Boiler installed May 15th 2025 and part of the Contract was our first yearly service would be Free. Once the Boiler was installed noticed that water was coming out of the filter all down the wall so I could not open my bathroom window. Another Engineer came out and dismantled it and reinstalled it with extra pipes because it had not been installed correctly first time!!!. Then I phone up for Our service, was given a date and waited all day for them to arrive and nobody did. Phoned them and they said they were not aware so another appointment booked. This happened to be a Bank Holiday so again it was rescheduled, again nobody arrived and was told that the girl who booked it had left!!!. Numerous telephone calls and still no response so had to get another Plumber out and pay for it Ourselves because of the warranty. To this day have never heard a word or an apology so stay away, awful after care service, once they have your money they forget about you. They even said they had gone bust but are still advertising on the Web. Stay clear, awful Company!!!!!

New combi boiler ..on short notice turned up spot on time and done a great job well done guys thanks

We were impressed with the whole process. Andy at Lewken did not try to sell us the most expensive boiler on the market, just one that met our needs and budget. The installation itself was not easy - our house is Edwardian with cranky pipework and 25yo radiators - but it was completed cheerfully and promptly. We've had it running now for nearly a year, with no concerns. Thanks Andy, 100% recommended!

I've had work done twice now, and both times it's been a great experience. Good explanation of the work, good advice, friendly, competitively priced. Will definitely use again.

Simple moving of an outside tap and got hit with a bill for £852. Daylight robbery.

I had a fault with my boiler they quoted me £92.50 plus VAT. Engineer arrived and said there was a gas flow problem. He said as your paying £92.50 I’ll service the boiler for you. He left and then the company called requesting £225 I queried it but he was adamant I was a liar and quotes are done from script. I made a formal complaint but they fobbed me
Off with excuses. Asked my bank for a refund of £128 which has now been
Declined as Lewken made a verbal
Quote and nothing in writing so basically they know what they’re doing to
Con people out of money. Disgusting company avoid at all
Costs. Checkatrade not reliable either

Prompt response to my initial enquiry, polite, helpful telephone call to book a visit to quote. Various options offered for the work required and a date convenient to me was booked for the work to be done. Pleasant and helpful installers.

Service engineer was on time very pleasant

I called out Lewken Plumbing and Heating Ltd to give me a quote for a new boiler and I had a very nice sales advisor/estimator called Andrew Watkins who was prompt, polite and efficient and gave me a competitive quote to fit a new Worcester Bosch boiler. We arranged a convenient day to have the boiler fitted and two engineers arrived on time and they were Gary who was the experienced engineer and a very good trainee called Tyler. The boiler was all fitted in a day and a very neat job was done, had a few issues with air in the system which Gary returned to rectify. Very pleased with this company from start to finish and would highly recommend their workmanship.

Could not fault him he worked very hard was helpful and very clean and tidy made sure all carpets was covered ect any thing he got out of cupboard's was all put back as it was. Explained everything made sure i understood it all, answered all questions i had. Would highly recommend

We recently had a new boiler installed by Gary on behalf of Lewken - I have nothing but praise for his calm, well-mannered approach to the task in hand.
Everything was explained as he went along in a non-patronising jargon-free manner.
I would not hesitate to recommend the company, and Gary in particular, in future.
Sean Purcell

On time, came at quite short notice for annual service, friendly, quick and efficient.

Just a annual boiler service this time… Always use this company because they are super polite prompt and great value

A great boiler service from James of Lewken. This is the second boiler serviced and I would recommend the company for booking in at short notice, good communications, and getting the job done at a fair price.

10/10 would definitely recommend this lot thay came out straight away gave me a price wich was cheaper then anyone ells I had spoken to and was booked in straight away to have the boiler fitted the guy came out on time and had the boiler fitted and up and running in no time at all can not fult ther service at all

Brilliant all the way through the process of getting a replacement boiler. Archie in sales was great, no pressure selling, just the facts, useful information & a competitive price. The 2 guys who installed the boiler were very polite, fast & efficient. Very quick installation, explained everything & left the room perfectly clean. Impressed from start to finish with this company.

I recently had my new boiler fitted by an exceptional team from Lewken Group and I can't rave about them enough! From start to finish, the experience was outstanding.

Jamie was fantastic in guiding me through the initial consultation and ensuring I understood all my options. He was knowledgeable and patient, making the whole process so much easier. Jamie took the time to explain how the process works and answered all my questions.

The real star of the show was , the engineer who came to install the boiler. His expertise and attention to detail were impressive. He worked efficiently and methodically, ensuring everything was set up perfectly.

Lastly, a shout-out to Archie coordinating everything seamlessly. His communication was prompt, and he made sure the entire process went smoothly, from scheduling to follow-ups.

Overall, I highly recommend Lewken Group for any boiler installation needs. They deliver top-notch service with a friendly approach, and I couldn't be happier with the result! Thank you guys!