Had a new bathroom fitted in our house by LiveWest up in Bude , North Cornwall during October . Completely revamped & replaced everything including light fittings & pipework . Kev worked non sto... Toon meer
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Just had a new kitchen fitted from Livewest. Our kitchen fitter Darren lyons was absolutely fantastic, taking his time to do a brilliant job. He was friendly, arrived when he said he would & alway... Toon meer
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Livewest have been the best housing association compared to others, they contact you straight away if you have a repair need doing. They have a friendly and helpful team, when you ring up. They have a... Toon meer
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Livewest have been and continue to be horrendous in their conduct as my Landlords. I have had to be in constant contact with MP Rebecca Smith about a damp and mold issue in my Bungalow. I'm not over 5... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills.
Contactgegevens
Verenigd Koninkrijk
- 0300 123 8080
- livewest.co.uk
4,4
Uitstekend
414 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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We just had our downstairs loo…
We just had our downstairs loo refurbished and it looks amazing
Phill was very professional he showed me his ID etc
Everything was left clean and tidy
I would recommend him to others
25 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Mr Bricknell, thank you for your kind review. We’re pleased to hear you’re happy with your refurbished loo and the work Phill carried out. It’s great to know everything was left clean and tidy. We appreciate your recommendation - Aaron.
I will now be re doing the work myself…
I will now be re doing the work myself as u just try covering over rather than replace saves hassle down the line and money before more damage occurs
24 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Kate, we’re really sorry to hear this and that you feel you need to redo the work yourself. That’s not the experience we want for you. We’d like to look into what happened and put things right. If you’re happy to, please get in touch with your details so we can review the repair and discuss the best way forward. - Aaron.
New toilet
We had a new toilet fitted and Sam was polite and professional! He did an excellent job and left everything clean and tidy when he left!
24 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Abbey, thank you for leaving this great review. It’s lovely to hear Sam carried out the work so professionally and made sure everything was left clean and tidy. We really appreciate you taking the time to share your experience with us, it means a lot to all of our teams. - Aaron.
Very friendly worked hard,explained…
Jim was Very friendly worked hard,explained what was happening very impressed with the results thank you 😊
20 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Thank you for your kind review, Angela. We're really pleased to hear Jim was friendly, hard‑working and kept you informed throughout. It’s great to know you’re impressed with the results. - Aaron.
New Bathroom
We are delighted with the recent replacement and redecoration of our bathroom by Karl from Livewest. We are particularly pleased with the meticulous attention to detail and the exceptional craftsmanship. Karl was a pleasure to have in our home; he was with us for five days, and we felt completely at ease and comfortable in his presence. He was always willing to go the extra mile. We are extremely satisfied with the final results!
20 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Thank you for your lovely review, Helena. We’re delighted to hear how pleased you are with your new bathroom. Karl’s attention to detail and the care he showed in your home really shine through in your feedback. We’re glad the work left you feeling comfortable and happy with the result. - Aaron.
Professional Team
Alex has just finished a total kitchen refit in five days. I am amazed at how efficient and hard working he is. Takes a lot of skill and motivation to do this and his experience shows. The house is old and quirky but he wrangled it!
20 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Thank you for your lovely review, Beth. We’re really pleased to hear how smoothly your kitchen refit went. It’s great that Alex’s skill and hard work made such a difference, especially with the challenges of an older home. Your feedback means a lot to us - Aaron.
Excellent service first class…
Excellent service first class workmanship to a high standard and lovely helpful caring workers
19 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Thank you for sharing such kind feedback. It’s great to hear the workmanship met your expectations and that our team made a positive difference during the visit. Your comments mean a lot to us. - Aaron.
Hello I find dealing with live west…
Hello I find dealing with live west when I went to view the bongelow Kim was very pleasant to talk to and very helpful I would recommend live west to anyone
19 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Bruce, Thank you for your kind review. We’re really pleased to hear you found your visit positive and that Kim was helpful and pleasant to speak with. It’s great to know you’d recommend LiveWest, and we really appreciate you taking the time to share your experience. - Aaron.
Paul Cook who did my bathroom has done…
Paul Cook who did my bathroom has done an exceptional job, so friendly and helpful, couldn't be happier with the result.. thank you Paul
19 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Thank you so much for your lovely review Claire. We’re really pleased to hear Paul delivered such an exceptional job on your bathroom and that you’re so happy with the result. Thanks again for taking the time to share your experience. - Aaron.
LiveWest are supposed to be providers…
LiveWest are supposed to be providers of affordable quality housing for people on low incomes.
My experience as a long suffering tenant has been miserable.
I live in a rundown 1980s block of flats that are not fit for purpose. They were studio flats. Mine was converted into a minuscule one bed flat with the addition of a stud partition.
The flat is heated with night storage heaters and an overnight hot water immersion tank. These outdated forms of heating are astronomical to run on a low income.
My last energy bill was almost £500.
A council flat advertised has a £64 monthly communal heating charge.
These charlatans pride themselves on the provision of affordable housing.
They put me in fuel poverty and think it’s ok.
Ensure any accommodation from a social housing provider comes with an honest energy appraisal and detailed running costs.
17 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Michael, we’re really sorry to read about your experience and the impact your heating costs are having on you. We can arrange a repair visit to check your heating is working as efficiently as it should and talk through any support we can offer. Please contact us on 0300 123 8080 or via email on enquiries@livewest.co.uk and we will do our best to assist. - Aaron.
The fitter James tallemach was…
The fitter James tallemach was brilliant what he did,he was very efficient with his job,and a job well done by him. A job done in 2 days & signed off with as a happy customer & tenant of live west.
17 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Daniele, thank you so much for your 5-star review. It’s great to hear that James did a brilliant job and completed everything so efficiently in just two days. We’re really pleased you’re happy with the work and your home as a LiveWest tenant. - Aaron.
Very happy
We had our top floor W/C refitted the week we moved into the property. We did a mutual exchange so everything was already chosen (flooring, paint etc).
Ash came over and did it for us and we couldn’t fault him. Great workmanship, lovely man. Very respectful, tidy and friendly. Got the job done in like a day and a half and kept us in the loop about timings etc. Very efficient, got on with the works and we’re very happy with it! Not a bad word to say. Cheers Ash!
9 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Charlotte, thank you so much for your lovely review. We’re delighted you’re happy with your new top-floor toilet and that Ash’s workmanship, respect and clear communication helped your move go smoothly. Thanks again for choosing LiveWest and for taking the time to share your experience! - Aaron.
Awesome experience with livewest.
Awesome experience with livewest.
13 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Kayode, thank you so much for your lovely review. We’re really pleased to hear you had an awesome experience with LiveWest. Your feedback means a lot to us and helps us keep improving the service we provide. If you ever need anything, we’re here to help. - Aaron
Phil has done an amazing job of my new…
Phil has done an amazing job of my new kitchen. Nothing was too much trouble for him.
Many thanks
6 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Sarah, thank you so much for your lovely review. We’re really pleased to hear that Phil did such an amazing job on your new kitchen and that nothing was too much trouble. Your kind words mean a lot to us and we hope you enjoy your new kitchen for many years to come! - Aaron.
My kitchen was done to a very high…standard
My kitchen was done to a very high standard, the work men were very polite, they kept me undated on everything they were doing, eg. When turning off water/electric to do certain work.
I'm very happy with my new Kitchen and the professional attitude of everyone involved.
Thank you
6 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Justin, thank you for your 5-star review. We’re really pleased you’re happy with your new kitchen and the high standard of the work. It’s great to hear the team were polite and kept you updated, especially when they needed to turn off the water and electrics. Many thanks, Aaron.
I just had my bathroom replaced and am…
I just had my bathroom replaced and am very happy. Both Sean and and Jodie were amazing from start to finish. There was also an electrician, who's name I don't know, who was amazing also. All three employees are a credit to livewest. I struggle with having people in 'my space' but the whole experience was pain free and I love my new bathroom and definitely worth using a weeks leave for!! Well done lovely people !!!!! 😊
6 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Kerry, thank you so much for your 5-star review. We’re delighted you’re happy with your new bathroom and that our team made the whole experience so positive. We know having people in your home can be difficult, so it’s great to hear you felt comfortable and that it was worth using your week’s leave. Many thanks, Aaron.
Fitted a kitchen for us
Fitted a kitchen for us , worked very hard , polite and friendly , took there time and didn’t rush it . Cleaned up after them selfs and went above and beyond . Very pleased .
6 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Lucy, thank you so much for your lovely 5-star review. We’re delighted you’re pleased with your new kitchen and that the team were hard-working, polite and left everything clean and tidy. We always aim to take the time to get things right and go the extra mile. Many thanks, Aaron.
Thank you for the exceptional work
Thank you Ashley Grist for the exceptional work! The bathroom was impeccable and exceeded all our expectations.
We want to thank you for your commitment and dedication. His competence and attention to detail made all the difference in the project.
Thank you very much LiveWest.
5 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Many thanks for the great feedback. Our operatives and engineers aim to complete works to a high standard and take pride in the service that they offer to our customers. Ashley will be thrilled to read your lovely comments. If we can help any further, please do get in touch. Kind regards, David
Three stars because the sink is too…
Three stars because the sink is too small. When speaking to other plumbers we could have been offered a normal size sink.
The inspector who visited today is looking was helpful and explained that we should have had an option
5 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Hi Jon, thank you for your feedback. Hopefully the installations team are investigating this for you, but if we can be of any further help please get in touch with our Customer Services team who speak with the relevant teams. Kind regards, David
The Elmtree workers are unprofessional
The Elmtree workers are unprofessional; when they mow the lawn, my driveway gets covered in grass, my front door gets covered in it, and even the cars get stuck... every year it's this nightmare. I complained, and everything remains the same!!!!
5 februari 2026
Review zonder uitnodiging
Antwoord van LiveWest
Good morning, thank you for your feedback. We're sorry to hear about your experience - if you can contact us in a private message and provide your address we can look into this and speak with our Estate Services team. If you have any other concerns, please do not hesitate to contact us. Kind regards, David
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