Be very very careful, despite lots of signs on their website, often going directly to the venue is much cheaper. I bought tickets to The Nutcracker at the Coliseum via The London Box Office 'best pr... Toon meer
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Lees wat reviewers zeggen
Went on line to find a particular show in November at Sadlers Wells, found it without difficulty and had booked seats in about 5 or 6 minutes. Very easy and straightforward. Looking forward to seeing... Toon meer
SEAMLESS BOOKING PROCESS 08\09\26 The logistics were so straight forward ,I went straight to Jesus Christ Superstar booking page ,the clear and colourful diary ,clicked on desired date and perfor... Toon meer
We only go to the theatre when we visit London at Christmas so always a worry on picking the correct seats. Excellent site so easy to work the floor plan to make sure I got a great seat but also o... Toon meer
4,3
Uitstekend
133 reviews
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No one to phone !
Hi, we had a problem with the email address ( my fault) we booked the ticket and it went to the wrong email ! But could I find anyone to talk to!!! Noone to answer on phone , no response to email , I went to Society of Ticket Agents and Retailers, they were also bad , did not answer the phone eventually are 24 hrs they fixed the problem , what a mess
14 november 2023
Review zonder uitnodiging
Antwoord van London Box Office
Hello,
First of all, I would like to emphasize that the reviews left on Truspilot should be taken with caution.
Indeed, mainly unhappy customers relieve themselves on this platform and truspilot uses these reviews to damage the reputation of our company.
This tactic is implemented by trustpilot to force us to subscribe to a subscription of between £250 euros to £700 per month in order to be able to offer all our customers the opportunity to review our services and thus dilute bad reviews and give a better image more representative of the quality of our services.
To have a reliable opinion of the quality of our company, we invite you to go to Feefo, a competing and cheaper platform which lists all the reviews, good or bad, that we receive every day.
All the best,
London Box Office Customer Service Team
Appalling company
Appalling company, I allegedly booked 2 x tickets for Cabaret on 30.12.23 and when I paid on my debit card, there was an "issue" withe the alleged secure payment window. I thought the financial transaction had failed so tried to book again but couldn't even get back to booking page. However when I checked my bank account, the payment was (still is shown) "pending." I tried to telephone (all lines inoperable as all allegedly "working from home") so was unable to get to speak to a person. Received an email from London Box Office today with another link to book tickets so I tried to re book seats M15 & M16 (knowing I'd already booked and paid for these) and a pop up stated "these seats are no longer available" and there were no other seats available at a similar price, but conveniently (coincidence, I think not) only more expensive seats were available. This company is shoddy and I have been scammed out of a lot of money purchasing two non existent/unavailable seats; despite the seating plan showing the availability of seats M15 & M16! I will NEVER use this company again and on my bank statement, the transaction for the tickets are shown as being payable to a company called "Encore Tickets" so I think these 2 companies are in cahoots to fleece unsuspecting theatre goers.
7 november 2023
Review zonder uitnodiging
Antwoord van London Box Office
Hello,
Thanks a lot for taking the time to leave a review.
Unfortunately, your transaction has been flagged as highly suspicious by our Credit Card Authorisation provider which is why it was declined. Again, I'm really sorry that this has happened but rest assured the money will back on your account shortly if it has not already.
As explained to you already, I can confirm that this hasn't moved to a Charged status.
This means that the payment process began but unfortunately wasn't able to complete - this can be down to a variety of reasons. You will see a pending payment on your statement for a period of time determined by your provider, whilst the funds are set aside to be processed by the merchant (us). We do not take action to secure payments that didn't successfully complete meaning the funds will be available in your account again once the determined period has passed.
To confirm, there is no booking attached to the pending payment. We know it's frustrating that these funds are now unavailable to you but please trust that these will drop back into your account soon. Most banks provide more detail about their pending payment processes online should you wish to look into it further.
All the best,
LondonBoxOffice Customer Service Team
I live in Perth
I live in Perth, Western Australia and I am travelling with my family in December. Booking for a show in London was as easy as doing it here in Perth. So easy!
15 oktober 2023
Review zonder uitnodiging
It is cheaper to buy directly from the theatre website
The London Box office website is very easy to use. Unfortunately, I just spent an extra £40 on the same four seats (£260) by buying from the London Box Office website. The same seats would only cost £220 if I buy directly from the Dominion Theatre website.
7 oktober 2023
Review zonder uitnodiging
Antwoord van London Box Office
Hello,
First of all, I would like to emphasize that the reviews left on Truspilot should be taken with caution.
Indeed, mainly unhappy customers relieve themselves on this platform and truspilot uses these reviews to damage the reputation of our company.
This tactic is implemented by trustpilot to force us to subscribe to a subscription of between £250 euros to £700 per month in order to be able to offer all our customers the opportunity to review our services and thus dilute bad reviews and give a better image more representative of the quality of our services.
To have a reliable opinion of the quality of our company, we invite you to go to Feefo, a competing and cheaper platform which lists all the reviews, good or bad, that we receive every day.
All the best,
London Box Office Customer Service Team
simple procedure that made sense
17 september 2023
Review zonder uitnodiging
Easy transaction
Clear, easy to use website. Good ticket price.
15 september 2023
Review zonder uitnodiging
Easy to maneuver
Easy to maneuver, all info at my fingertips
4 september 2023
Review zonder uitnodiging
Easy website to use.
31 augustus 2023
Review zonder uitnodiging
speedy and easy
speedy, easy to book and navigate , all done on my phone in 5 minutes!
21 augustus 2023
Review zonder uitnodiging
Easy to navigate, except . . .
The site was very easy to navigate. However, it said that if there were issues that needed to be addresses one should contact the site. There was no way to do this, other than through the existing questions. I am hard of hearing (have documentation to that effect) and would like to have been able to find out if there were concessions for the hard of hearing. i'm at the end of the front row. I might have been able to obtain a better ticket in a row that would have been more comfortable for me, but try as I might, I could find no way to deal with my issue on that website.
Thank you.
Sheila Fletcher
23 juli 2023
Review zonder uitnodiging
ease of finding seats within my price…
ease of finding seats within my price range
11 augustus 2023
Review zonder uitnodiging
Value for money
Getting the tickets that we wanted at a reasonable price.
Thank you
20 juli 2023
Review zonder uitnodiging
L'opération de réservation de places…
L'opération de réservation de places pour un spectacle à LOndres s'est déroulée sans problème après une multitude de tentatives infructueuses sur d'autres sites.
19 juli 2023
Review zonder uitnodiging
Booking easy to do ,good prices
12 juli 2023
Review zonder uitnodiging
an honest opinion
it was so easy to select and book tickets on line
9 juli 2023
Review zonder uitnodiging
Very helpful to have seat display but…
Very helpful to have seat display but only 4, rather than 5 starts,, as it was tricky to get up the numbers of the seats I'd selected.
4 juli 2023
Review zonder uitnodiging
EASY TO USE AND UNDERSTAND
30 juni 2023
Review zonder uitnodiging
QUICK AND EASY TO FIND SHOW
QUICK AND EASY TO FIND SHOW. WIDE VARIETY RANGE OF PRICES AND SEATS AVAILABLE.
9 juni 2023
Review zonder uitnodiging
I BOOKED 4 TICKETS THIS MORNING AND WAS…
I BOOKED 4 TICKETS THIS MORNING AND WAS ABLE TO BOOK ONE EXTRA TKT THIS EVENING THANK YOU
1 mei 2023
Review zonder uitnodiging
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