Really poor customer service. After receiving a rug which was not the same colour as described they would not refund the postage. Would not recommend this business
Bedrijf heeft geantwoord
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Really poor customer service. After receiving a rug which was not the same colour as described they would not refund the postage. Would not recommend this business
Bedrijf heeft geantwoord
I ordered a rug and underlay, but unfortunately ordered the wrong size underlay! On receipt of the order someone from the company contacted me to query this, and was able to amend my order accordingl... Toon meer
Bedrijf heeft geantwoord
We absolutely love this company! Superb range of super quality rugs, excellent website, great communications and delivery times and all at very competitive prices. Their anti-slip product is extrem... Toon meer
I really love my new rug! It did take three weeks to be delivered whilst they awaited a new shipment, and I do think their proactive comms about the delays could have been better given the price paid.... Toon meer
Since 2008 Love-Rugs has being delivering rugs throughout the UK and world-wide. From designer brands such as Ted Baker, Sanderson and Louis De Poortere to budget, kid and pet-friendly rugs, Love-Rugs has something for every taste, interior and budget.
11 Commerce Street, G5 8AB, Glasgow, Verenigd Koninkrijk
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Very helpful service in choosing a rug at Love Rugs, Glasgow. Order submitted and rug arrived a week later, as promised.
Well, I ordered a rug for my living room to match one I already had. Because it was made to order, rather than being a current production it took quite some time to arrive but in the end definitely worth it. A very lovely rug. And a perfect match for the other one
I’m absolutely thrilled with my rug and very happy with the customer service experience provided by Love Rugs.
Before receiving the rug I was worried it might look cheap and that I’d have to return it, but on the contrary my rug turned out to be so much better than I expected.
Both the quality, design, colour and feel are just excellent.
My rug arrived quickly and the delivery person even brought it right inside for me, which is something not many people do.
I highly recommend Love Rugs both for quality and great customer service.
No complaints about this sale. Rug arrived as and when promised. Well packaged. Photo’s are accurate. I’d purchase from this company again and would also recommend.
Great selection of rugs. Quick communication, well priced and quick delivery.
Beautiful rug first class service from ordering to delivery can highly recommend.
You were very helpful and delivered the rug as promised. Great service
Huge variety to choose from delivered to the house and advised if the rug did not match with decor we could return
I felt good quality and value.
Ordered a rug gripper on 12.01 and item stated “Express delivery in 1-2 working days”. By 16.01 I hadn’t received a dispatch email so emailed and called. I then received a dispatch email that day and the underlay was delivered by RM on 18.01. The rug still crinkles on it so not massively impressed with underlay or the slightly misleading timing on the website (I appreciate it was delivery in 2 working days but I didn’t expect dispatch to take so long given the way the express delivery was advertised).

Antwoord van Love-Rugs
Good service delivered on time very happy with my 2 new rugs

Antwoord van Love-Rugs

Antwoord van Love-Rugs

Antwoord van Love-Rugs
Very good price, love the rug, provided a day for delivery & after staying in all day it arrived at 6:30pm ish Friday night, would be great if the window could be narrower (I wasn’t convinced it was coming) rug had a strong smell of the polyurethane but starting to calm down now. Would use Love rugs again, hopefully delivery can be looked at.

Antwoord van Love-Rugs
Lovely rug.Great design. True to the online photo. Looks good quality. Good value.

Antwoord van Love-Rugs
Made an enquiry via their contact us on a Saturday morning, they were back in 10 minutes. Product the same as John Lewis at a fraction of the price. Delivered quickly in perfect condition. We love the Rug. Many thanks

Antwoord van Love-Rugs
A great range of rugs is available, great delivery even during the Festive season. I'm delighted with my Red Peyton rug. Normally I prefer to view in store first but I purchased online this time and the quality and rich colour are exactly what I was looking for

Antwoord van Love-Rugs
I went to the physical shop and got helpful advice on the material / construction for the kind of rug I was looking for.
I was then told to order on the website which was super smooth and I even got a discount.
Delivery was quick. The rug is just as I wanted it.
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