Purchased and it said transaction not completed. So I purchased again- then got 2 emails with 2 different numbers and 2 charges on my credit card. Huge hassle to disconnect second number and make sure... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Company doing well , I removed my wifi and using lyca Data as a personal assistant. No matter where are you, lyca with you to connect . Yes I would be better if internet will fast in night as well... Toon meer
Decepcionada com o serviço de apoio ao cliente. Estou há mais de um mês a solicitar uma fatura e até ao momento, não obtive qualquer resposta nem o documento enviado. Já entrei em contacto vári... Toon meer
Bedrijf heeft geantwoord
Eu tinha problemas de receber SMS ou chamadas, eu liguei ao apoi cliente e agente quem falou com sotaque de Portugal não entendeu meu assunto, transferiu para o colega dele, e consegui explicar o as... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contactgegevens
1050-127, Lisbon, Verenigd Koninkrijk
- lycamobile.pt
3,1
Gemiddeld
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Lyca Mobile PT
Dear Customer,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Shani,
We are so happy to hear you had such a wonderful experience with us! We truly appreciate your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team
Thank you for saving my time and…
Thank you for saving my time and helping me
12 juli 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile PT
Dear Angkur,
We're so happy we could assist you and make a positive difference. We appreciate your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We're truly happy to hear you find Lycamobile easy to use and consider it the best. Thank you for your wonderful feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear customer,
We're so happy to hear you like Lyca! We truly appreciate your positive feedback and kind words. Thank you for sharing your experience with us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I try so many time by online to take…
I try so many time by online to take data bundle.. but lyca take money but didn't give internet
13 juli 2026
Antwoord van Lyca Mobile PT
Dear Miton,
We’re sorry to hear that you were charged for a data bundle but did not receive the internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the transaction and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Vishal,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
network is very poor
network is very poor, do you have any timeline to resolve this, especially where I’m staying
3 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing poor network service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
The network internet fluctuate
The network internet fluctuate especially during Whatsapp call.
3 juli 2026
Antwoord van Lyca Mobile PT
Dear Bello,
We're sorry to hear you're experiencing unstable internet connectivity. We understand how frustrating this can be, especially during WhatsApp calls.
Updated Response: We have refreshed the network settings and also emailed you with additional information.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Hi didn't get a good net connection…
Hi didn't get a good net connection they said 5g connectivity but most of the time connection not good when I use internet call. . But another companies network not have this kind of problems.
3 juli 2026
Antwoord van Lyca Mobile PT
Dear Varun,
We're sorry to hear about your experience and understand how frustrating unreliable connectivity can be, especially during internet calls. We'd like to investigate the network performance in your area.
Updated Response: We have refreshed the network settings and also emailed you with additional information.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
The company retains customers' payment…
The company retains customers' payment details after one-off purchases and continues to debit the account monthly. I did not subscribe for monthly billing.
8 juli 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile PT
Dear Customer,
We're sorry to hear about your concerns regarding unexpected charges. We understand the importance of having clear billing arrangements and would like to review your account to understand what happened.
Updated Response: We have not yet received a response from you. If you are still experiencing any issues, please feel free to contact us via E-Mail.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
network not good
4 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing network issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We're sorry to hear you're experiencing issues with your internet and network service. We understand how frustrating this can be and would like to help investigate the problem
Updated Response: We have sent you an email with further details for a thorough investigation. Kindly check your inbox and get back to us at your earliest convenience.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Deepa Ram Mr,
We are sorry to hear about the 5G network issue. We are looking into this for you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing internet connectivity issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Everything is well but net is slow and…
Everything is well but net is slow and doesn’t work in some places
4 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We appreciate your feedback regarding the internet speed and coverage. We are actively working to improve our network in all areas.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We're happy to hear you found the sample satisfactory. We appreciate your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Ujwal,
We’re sorry to hear that you are experiencing slow network speeds.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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