Mac Store UK Reviews 

No after sales service! I bought a Mac Pro in February 2022 I received it in May 2022 and it had a problem I reported it immediately to Make (after sales service) it told me that it had to be repaired in Switzerland and in Switzerland they saw that this Mac was more than 3 years old and that it no longer had a warranty even though I bought it as new. I didn't think I would be robbed by this company to whom I paid over £9000 and now I have a Mac Pro with problems that no-one wants to repair. Thank you make store UK

Everything was right apart from it being delivered to the wrong house completely, luckily I saw the van going past and guessed what had happened.

All great with the Imac, again, apart from the completely wrong plug for a uk buyer.

Still deserve 5 stars though.

Very helpful and responsive customer service as well as a very informative website with a good variety of competitive deals.

Great machine in top condition, despatched instantly and great customer service.

Exactly as described, brand new item, fast delivery, good price. Excellent customer service and communication. Extremely well packaged in original sealed Mac box. Very happy to have found this new old stick item, as I really needed a new 27” after ten years my old one was just getting a bit tired.

So impressed with this company! I ordered a 2017 MacBook Pro in Grade C. It arrived today and is almost perfect - a few imperfections as should be expected but they are so minor and the product looks new!

Spoke with Customer Services a few times via live chat on the website with a couple questions / queries and they were super helpful and responses were super speedy!

Got an absolute bargain too - really happy with the product and am writing from it now! Thanks Mac Store UK - will definitely be recommending.

Very helpful staff on the phone, quick and easy payment with very fast next day delivery. I'm very happy with my 27" imac I would and have recommend this company and will use again in the future.

A pleasure doing business - great help and a fast delivery .

I recently had an outstanding experience with MacStore UK, thanks to their exceptional customer support representative, Claire. I was looking to purchase an iMac for my dad's 76th birthday, and Claire went above and beyond to assist me in making the perfect choice.

From the very beginning, Claire was incredibly knowledgeable and patient as she guided me through the various options available. She took the time to understand my requirements and provided valuable insights that helped me make an informed decision. She was also very prompt in responding to my queries and provided clear and concise information.

What impressed me the most was Claire's dedication to ensuring that my dad's birthday gift arrived on time. She expedited the processing and shipping of the iMac, and it arrived the very next day. My dad was overjoyed with his new iMac and has been enjoying it ever since.

Claire's exceptional customer service and genuine care for my needs as a customer truly exceeded my expectations. Her attention to detail, prompt communication, and willingness to go the extra mile made my experience with MacStore UK outstanding.

I highly recommend MacStore UK, and specifically Claire, for their excellent customer support and service.

Thank you, Claire, for making my dad's birthday special and for your outstanding assistance!

Excellent customer service, item ordered and delivered on time and to specification

Excellent service - very happy with my refurbished Mac

First class service. Clean and speedy device at a fair price and quickly delivered.

I am a technically layperson investing in a refurbished iMac, so reassurances were important to me. After some research I chose Mac Store because (obviously) they’re Mac specialists, their website provided clear information, they had good company reviews, the price was competitive, they offered a warranty and, when I called asking a few questions (re. warranty, condition, and spec) they answered the call quickly and were helpful with clear answers. When I received my grade B 2019 iMac it was extremely well packed, delivered the week I requested, and looks brand new (still haven’t found why it was graded B cosmetically yet). I have been using it for work for over a week now and all seems to be technically sound. I am really pleased and would go straight to Mac Store when buying Apple products again.

Good price for reconditioned imac. Well packaged & works as expected.

Fabulous company. Got the fully maxed out iMac 48 hours after order very well wrapped and packed. had to ring tech to be gently reminded that my keyboard had to be turned on to pair in a very polite way - duh, other than that everything is perfect and if I were recommending anyone to get a refurbed Mac you guys would be first choice... now back to Hogwarts ;-)

Everything arrived on time and in good condition

I can't fault the price and how well the machine runs. The whole thing was in perfect condition apart from the screen which was marked. It still works fine. Just my ocd. I also had to update the OS to get it to run Logic Pro X but it's working now. My only gripe was the courier service. All couriers are shocking in fairness, and it could have been a lot worse, however this one would not give me a choice of delivery time, or an ETA. Therefore they kept trying to deliver it when I was at work. In the end I told them to take it to the depot for me to collect myself, This dragged out for days.

Very good experience! Great macbook, excellent correspondence and excellent package.