Made By Mitchell Reviews 

I recently purchased the Curve Case in Medium and the Blursh Lights in 'Drip Drip' from Made by Mitchell, and my experience has been nothing short of excellent! The Curve Case’s creamy formula delivers striking pigment that shows up beautifully on my tanned skin and lasts all day. The Blursh Lights in 'Drip Drip' are simply mesmerizing—a stunning, glittery highlight that’s perfect for a night out or adding a touch of sparkle. The quality exceeded my expectations.

Ordering directly from their website was a breeze, and the DHL shipping they opt for was impressively fast. Despite some mixed reviews on Trustpilot, I’ve been thoroughly impressed with both the products and the service. I can’t wait to try more from Made by Mitchell!

ordered this product and came in 5 days. i’ve got to say i really love this brand. packaging of product and the packaging the product came in is so beautiful and good quality.

i love love love the product aswell the shade variety in the one palette is exceptional. the fact i can use theirs a bronzer and blush i can use when i’m tan and another when i’m pale is just amazing and the formula is PERFECT

anyways i could keep on rambling on how much i love all their products but i’ll stop for now. mitchell your product really are the best. well done👏🏼💝✨

Brought a bundle, advertised as £70 worth of products, absolutely shocking is the only way to decribe what I received! Glitter silver blush, electric blue blush 😅 rubbish handcream...it's like water, a makeup blender, I buy these for £1 and a very small makeup brush which is the only thing I actually use. VERY expensive mistake, no reply from customer service when I messaged to question the value of these 'unusable products' shocking company, shocking products and shocking customer service, buyer beware
2 months and a reply on here with contact customer services?? I have already with no response at all, disgusting company with absolutely no customer service at all

Purchased a mystery bundle for a reduced price of £15, it claimed the items were worth around £70. To be honest the quality was shockingly bad and probably no more than £10 worth.
What was supposed to be everyday makeup items, turned out to be poor quality glitters, sponges etc
I didn’t necessarily expect to like everything as that’s the gamble you take, but I didn’t expect a whole package of items they obviously cannot sell.
Tried to contact the company to complain, but have been going around in circles to get a resolution. Eventually was informed I would have to return the items at more expense to me, to get a refund! Whatever you do don’t make the same mistake as me! Big con!

Ordered the mystery bundle after watching video reviews, what a waste of money!!
Eye liner in electric blue broken tip and eye gel in electric blue (really we are not in the psychedelic 70’s).
I know you take a chance with these bundles but it seems they get rid of all the crap that no on orders. The bundles you see reviewed have great items in and are probably paid reviews who say they have received fantastic items!!!
NEVER EVER AGAIN WILL I BUY MADE BY MITCHELL PRODUCTS!!!

Would give zero stars
Brought two bundles ,the three and six bundle ..I know it's gonna be pot luck .. but products are shxt
Blush/ contour brush cheap( I have better quality brushes from temu)
Brown lip liner,goes on a shxxty diarrhoea greenish brown colour. The blursh ( liquid blusher) one a silvery/ gold colour the other a dark brown. Lip gloss a horrid pale pink.
I think they dump products that don't sell on these bundles and to make it worse £4.95 delivery
Give me cosmetics quid cheaper and in a box not just a A5 jiffy bag

Disgusting brought two items from the TikTok shop only one item arrived and they are taking days to rectify and give me and update will not be shopping with them again or use TikTok

I have ordered of tic tok shop and I can not fault made by Mitchell products

I have ordered numerous times from their tik tok shop and from beauty bay and all the products I have received have been of excellent quality. I am building up a collection of made by mitchell products and it is wonderful to support such an inclusive make up brand

First time (and last time!) buyer of a Made By Mitchell product.

The item (curve case) arrived and I was overwhelmed with disappointment. The colours in the pallet no way resembles what has been on their social media and web page. The brown shades of bronzer & contour are green/ grey in my pallet.

I sent a message to their customer service team including comparison images and was simple told there's no issue - and I'm now being ignored.

I paid through PayPal for my item so I've opened a case - which too is being ignored!!! I am hoping paypal save the day.

I try and support "small businesses" where i can, but £30 is a lot of money for a pallet - especially when half the colours are unusable. I definitely will not be buying from this company again. Customer service leaves alot to be desired - this issue could have swiftly been resolved by them and I'd have been tempted to buy from them again- instead they've lost all my future custom.
Customers - proceed with caution

Edited to add - thank God for paypal! MbM have continued to ignore this case despite receiving the returned item.

EDITED TO ADD - I wrote this in May and get a reply in August, this is a prime example of their customer service. Still recommend avoiding!

I had originally tried my sisters blush and it was rubbish, since then I’d only heard bad reviews, however I decided to ignore these and bought the curve case after seeing good reviews all over tik tok I understand those accounts are payed to say good things but I decided to give it another chance. The curve case is terrible it lasts under an hour, doesn’t stay on and takes off your makeup in the areas you put it and is most certainly not worth £5 never mind £30. Won’t be purchasing from this brand again.

I had a severe allergic reaction to these products (I’ve never had a reaction like this before). Awful swelling on my eyes from drip drip.
I sent a polite message on the chat explaining my issues and got a short and quite unhelpful response. When I replied, I didn’t (and still haven’t) get a reply for 4 days. Gutted because I did actually really like the products and wanted to buy more but I’m now worried I’ll have this reaction to all products. My purchases are now useless to me and I expected Atleast an apology/ compensation for my now useless products. I’m hardily surprised to see all these awful reviews because the customer service was really not up to scratch and needs improving.

i ordered the mystery bundle and the products i got was amazing. first time ordering and definitely will not be the last. its all got very good pigment and none of it smudges

-i got a blursh in the shade sweet cheeks
-i got another blursh in the drip drip shade
-i got the softest beauty blender
-a brush in the size me11 or mc11
-a graph-ink liquid liner in the shade black milk
- and a all lip no trip in the shade cutie patootie

all of it will definitely be used thank you so much x

Ordered the item on 09/04, delivered on 11/04 via DPD, no issues at all, the product is gorgeous, packaged beautifully, highly pigmented black lipstick with no transfer once dry. I see some people complaining about scent, but my items don't have any kind of smell, and the products feel pretty weightless when wearing as well, so perfect for gigs and festivals. I will say I ordered directly from the MBM website and not tiktok shop, which seems to be where a lot of the issues are coming from.

I’ve bought a few bits from Made By Mitchell over the past few months and absolutely love it all😍😍😍

Ordered a lip gloss which arrived with an awful cheesy fishy stench. I didn’t realise until after the refund return date and they said they couldn’t do anything. Would reccomend unless you want that smell.

The most awful customer service- I ordered a case as a gift for my daughter on the 11th March. DPD lost the order and said I would need to take the matter up with Made By Mitchell as they are the customer. Have tried to contact Made By Mitchell by email, over web chat and via social media….trying to get a response is so slow and unhelpful…there weeks on and still no case nor refund. I was told I would receive a refund a week ago and have had no interaction or response since. So I am £35 down with nothing to show…terrible service

Every time I m amazed by product quality and vibrant colours. Never had any issues xx

Sent back 4 new Palettes as the quality promised vs received were nowhere near the same. My refund got accepted. I sent it back on the same day I received it and they have just messaged me to say they will not give me my £54 refund because the product is used! I told them I was sending the product back because the swatches were awful so obviously they were used. Just cancelled a £150 order as I'm so bored of this business treating their customers like crud. I can't wait for Tiktok to get banned so I don't have to see their fake ads everywhere

Update: still no review posted as of 22/08/2024

I ordered from them back in December because I'd heard so many great things about the products. I got a Drip Drip mystery bundle, the Blursh Lights in Nova Nights and the original Blursh in Cherry Cola. I was somewhat disappointed by what came in my bundle, but I wasn't expecting to get perfect products. The Blursh Lights was disappointing too, as the product never dries down like the shade Drip Drip does and doesn't stay in place even if you powder it. I tried it on my eyes as a base to a similar shade of eyeshadow that I packed ontop of it and it had creased within 30 minutes. But I was moreso disappointed by the original Blursh. When myself and my friends all looked at shades, none of us noticed that any of them contain glitter/shimmer and the desciption claimed it was a "satin powder matte finish". Upon arrival and swatching, the shade had a gold shimmer in it which wasn't what I really wanted. I was hoping for something I could use for both my femme and masculine makeup looks and shimmer doesn't work for what I want out of my masc makeup. I also found the product to be extremely difficult to use, as it doesn't blend out very well and dries so fast that you barely have time to blend it anyway. I've found a way to make it work for me but I'm still disappointed, especially when they claim these are "highly blendable" on the website. After a couple days of trying it, I decided to leave a review. I submitted a review to the Made By Mitchell website where I believe I gave it 2 stars and explained about the shimmer and how difficult it is to blend due to how fast it dies at the end of December or start of January. Sadly I cannot remember the exact date, as it has been a while. However, it is now 19/03/2023 and my review has still not been published. Almost 3 months and they won't put up an honest review of their product? With their products being extremely average for a higher price point, and their lack of honest regarding reviews, I'd recommend saving your money and shopping elsewhere.