I had to buy a new mixer on short notice. Simone at Mall Music was especially helpful - she had the model I wanted in stock, we arranged payment and pickup which all happened in time for an importan... Toon meer
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Lees wat reviewers zeggen
My item (replacement stylus for the "verandah stereo") arrived very promptly, safely packaged. The Mall Music website was easy to navigate, and I was impressed with what you keep in stock. We have sev... Toon meer
The communication has been really great. I ordered a Roland drum mesh head however it came damaged due to mishandling of the shipping company. I emailed them regarding the mishaps. Simone quickly look... Toon meer
Bedrijf heeft geantwoord
I purchased a pedal online through Mall Music. The website was easy to navigate, plenty of pictures and great descriptions. The transaction was dead simple. I used my zip account to pay and it wen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Mall Music is a family-owned Australian music store that has been helping musicians for over 45 years. Based in Sydney’s Northern Beaches at Westfield Warringah Mall, we specialise in musical instruments, digital pianos, guitars, drums, school band instruments, pro audio, sheet music, accessories, and expert advice for musicians of all levels. Originally established in 1977 and independently operated by the same family since 1982, Mall Music has grown from a small local music shop into one of Sydney’s most recognised independent music retailers. While the industry has changed dramatically over the years, our focus has remained the same — genuine customer service, knowledgeable staff, and helping people enjoy music. Many of our customers first visited us as children and now return with families of their own. We work closely with local schools, music programs, tutors, churches, live performers, and recording musicians throughout Sydney and across Australia. Whether someone is buying their very first keyboard, upgrading to a professional digital piano, setting up a home studio, repairing a guitar, or finding the right instrument for school band, our team takes pride in offering practical advice and real support before and after the sale. Unlike large online marketplaces, we believe a music store should still feel personal. Our staff are musicians, parents, performers, technicians, and long-time music lovers who genuinely care about helping customers choose the right gear for their needs and budget. Today, Mall Music continues to serve customers both in-store and online Australia-wide, with a strong focus on fast shipping, careful packaging, honest communication, and long-term customer relationships. Thank you for supporting independent Australian music retail.
Contactgegevens
Shop 430 Warringah Mall, 2010, Brookvale, Australië
- 1300 861 669
- info@mallmusic.com.au
- mallmusic.com.au
4,8
Uitstekend
383 reviews
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Great efficient service
Needed a new saxophone mouthpiece which was not currently in stock. Quick and efficient service, great communication. Highly recommend.
22 januari 2023
All around great!
The staff, the range and the prices. Mall Music is my favourite music shop.
22 januari 2023
Service was fast and the team were very…
Service was fast and the team were very helpful with all my enquiries.
22 december 2022
User-friendly website
Your website was easy to use from abroad, so that we could buy a gift for our grandson and pay online without hassle. The gift was picked up in person at the Macquarie Centre shop. It would have been nice to have been offered a gift-wrapping option.
20 december 2022
Antwoord van Mall Music
Hi Alison,
Thank you for sharing your feedback with us. We're delighted that you found our website user-friendly and convenient for purchasing a gift for your grandson, even from abroad. It's great to know that the online payment process went smoothly and that the gift was collected at our Macquarie Centre shop.
We truly appreciate your suggestion regarding gift-wrapping options. While we currently don't offer this service, it's important to note that our wide range of products comes in varying sizes, which can make gift wrapping challenging. Nonetheless, we'll consider your feedback as we continue to enhance our services.
We're glad we could assist you in making your grandson's day special. Feel free to reach out if you need more assistance or have further suggestions. Thanks for being a part of our community!
Cheers,
Mall Music team!
Just great service!
Just great service!! Always helpful and proactive in getting you the best outcome. Couldn't be happier
21 december 2022
Staff were very helpful and had a lot…
Staff were very helpful and had a lot of knowledge about the gear I was buying.
7 december 2022
good customer service
good customer service. love the click and collect option as it is very convenient to me.
4 december 2022
Easy online amp order
Texted when the Roland Cube Ex amp I wanted to order could be delivered. I was told within 1 week (I’m not a local). The price was easily the best around, they delivered in 3 days and no shipping costs. Everything was so easy. 5 stars from me.
3 december 2022
Great range and excellent service
Great range of products. Helpful and knowledgeable staff. I ordered some guitar strings and they arrived the next day. My choice of retailer now.
13 december 2022
Efficient and Cheaper
Fast simple service, ordered online and the good were ready to pick up same day! Definitely cheaper prices compared to other stores for the same products.
24 november 2022
Friendly professional service
24 november 2022
Very helpful staff that went through…
Very helpful staff that went through the trouble of putting the instrument on their online store so I could buy it.
22 november 2022
Order still not received…
I actually haven't received my order although the funds have left my bank account.
10 november 2022
Friendly staff members and a prompt…
Friendly staff members and a prompt service. Happy customer & always come back to you whenever I need to buy anything related to music stuff.
9 november 2022
Packaged promptly and received emails…
Packaged promptly and received emails on shipping. Delivery was fairly prompt seeing as I live in a country region.
27 oktober 2022
Great service
Product as expected. Well packed and protected. Quick delivery. Great service, Thanks.
6 oktober 2022
easy to purchase and arrived safely
12 oktober 2022
Easy and great product range
Easy and product was ready very quickly. They held onto it for me too when I couldnt pick it up straight away.
11 oktober 2022
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