My son had a crash snapping his rear suspension housing. Having a race in just over a week we ordered parts with an expected delivery 5-7 days Parts came in 3 days bike fixed ready for downhill ra... Toon meer
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Lees wat reviewers zeggen
Found a like new Larkspur 2 for my dad last fall and loved riding it myself on both paved and easier dirt trails. Such a great value proposition with the chosen components and the comfort was ex... Toon meer
Steven Gravenites gave me incorrect information after I specifically reached out to avoid the situation that I ended up in. I explained the part I needed, the bike in question (including a picture fo... Toon meer
Bedrijf heeft geantwoord
Excellent service from Scott as usual. Fast response, details, links and useful information. Fast packaging once the order was done. He even gave me a freebie with my order. Huge fan... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Contactgegevens
Verenigde Staten
- customer.service@marinbikes.com
- marinbikes.com
4,3
Uitstekend
397 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bought a Marin Kentfield 2
Bought a Marin Kentfield 2, and I am very happy with it! it's such a fun bike. I really recommend it, especially for the price. Before buying it I contacted Marin with questions, and they gladly answered all of them. Thank you!
18 maart 2025
Our rep is fantastic
Our rep is fantastic! The company is easy to work with and the B2B is very user friendly.
15 maart 2025
Upsizing wheels on my son’s bike
I asked if I could get the 26” wheels for my son’s bike. At the time I was told that I’d have to go through a local dealer. When I checked back this spring they were available on the site. Thank you Marin!
24 maart 2025
Speedy and accurate order.
17 maart 2025
Was not really sure about ordering…
Was not really sure about ordering online, however it did go smoothly.
Not really happy about having to go to a bike shop so far from home to pick up. Local bike shops could not be chosen to have it shipped to.
As in most cases, some components needed to be removed and upgraded.
12 maart 2025
No missing around
Had an issue with a miss shipped part, ,emailed them and they took care of the problem! Pretty quick
12 maart 2025
Fast and friendly response
I called, left a message and in less than an hour I received a return call with a friendly gentleman with the name of Gravy, he was very helpful and knowledgeable.
26 februari 2025
Great bike
Great bike! Just what we needed for my son. Shipped in a timely manner and he loves it!
5 februari 2025
Paid 150$ for shipping and bike is over…
Paid 150$ for shipping and bike is over 5 days late and yet to receive it.
12 februari 2025
Antwoord van Marin Bikes
Hi, Sorry to hear you are seeing delays in the delivery of your bike. As you purchased your bike through our partner ExpertVoice, we are unfortunately unable to see what may be causing the delay. Please can you contact them directly on: https://www.expertvoice.com/contact-us/
We hope you get it in your hands soon
Great products fair prices fast…
Great products fair prices fast shipping and made for fun!
7 februari 2025
From buying a new Marin…
From buying a new Marin full suspension bike through a dealership to buying accessories online at Marin everything I like about the brand and the products are great. I had been wanting to replace my old full suspension bike with a new one and after comparing top brands I decided that Marin was my favorite. Then I saw Matt Jones jump his house on one and was sold. 😂😁
3 februari 2025
Exactly correct parts
Exactly correct parts, very quick delivery, and replacement specialty screws included
3 februari 2025
You guys
You guys, and the threads were great. I just ordered them too small. My bad. Reorder with correct size in-process. Keep up the good work!
29 januari 2025
Fast got product fast
Fast got product fast . Quality marin is great and made in America also. Love my handle bars 😁🍺.
24 januari 2025
Fantastic experience
Fantastic experience. Assembly was simple, the bike is first in class for the price.
23 januari 2025
I still haven't heard about my part…
I still haven't heard about my part being shipped four weeks after the order. There has been no reason given for any delay. I received an email on january 7 that i would be notified when my order had been picked, packed, and shipped.
7 januari 2025
Antwoord van Marin Bikes
Hi, Apologies for any confusion. Your Fedex tracking is 409492900093. It was delivered on Jan 9th. If you have further issues please feel free to hit us up on customer.service@marinbikes.com
Marín Pine Mountain 1 2023
Compré una Marín Pine Mountain 1 2023,
Un año más tarde tras hacer un gran viaje se me fisuro el cuadro de acero,
Comunique con Marin y en 10 días tenia en mi casa de Madrid el cuadro nuevo,
Excelente servicio para resolver el problema
24 januari 2025
Review zonder uitnodiging
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