MedalReviews 

243
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

PC application frequently corrupts and requires a purging process that's lost me many of my videos. Very buggy. Incredibly frustrating to use at times but there seems to be no direct alternative.

Beoordeeld met 1 van de 5 sterren

No output audio options. Medal doesn't have sound for me. When I open up settings there's literally no output option. Which means they probably use 'default' as an option, which is often times broken... Toon meer

Beoordeeld met 5 van de 5 sterren

Even though I use Medal, being one of the best recording apps for games, I do love that they show us other people's videos and see how they experience their own things you know?

Beoordeeld met 4 van de 5 sterren

Great tool for clipping, the support team is very helpful. The only issue I had with medal was one update that randomly caused massive frame drops in every game I play but its gone now

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Hassle-free, lag-free. Press a hotkey, get a clip. Medal is the best platform for creating and sharing short gaming clips and gameplay


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

243 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,4

Alle reviews

(243)

123 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

basically malware

basically malware ive used this app for a few months and its impacted my performance significantly and of course after uninstalling my pc works just fine again do not be like me dont intstall for your safety.

11 mei 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Sofus Ziska, I see you're running into an issue. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new

Beoordeeld met 1 van de 5 sterren

bugged app

this app literally sucks keeps on closing my game mid session bc it needs to "BE READY TO CLIP" like who do you think u are

11 mei 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi snowy, I see you're running into an issue with the app closing during your gameplay. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new

Beoordeeld met 5 van de 5 sterren

Medal is something special

I am honestly very impressed about this app. It can create videos of your gameplay (start/stop) or even save the last5 minutes if something unexpected happens. Works very well and support team is very responsive and helpful. Would definitely recommend!

6 mei 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're impressed with Medal's video creation capabilities and the support you received. Hope you capture plenty of great moments!

Beoordeeld met 5 van de 5 sterren

Eu amei muito

Eu amei muito, super simples de usar e muito divertido, o suporte então, sem reclamações apenas elogios ❤️🎀

3 mei 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and appreciate the shoutout for our support.

Beoordeeld met 2 van de 5 sterren

Buggy app

Very unsatisfied with the app at first everything is normal but now i recorded a clip i cant find it in the folder and cant delete clip i keep click delete nothing happen
And it's making me mad
Repair mode do nothing and happen for weeks now

8 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Albert, it sounds like you're running into an issue with the app. To help us take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new. Your insights are important, and we want to ensure we address your concerns effectively.

Beoordeeld met 3 van de 5 sterren

Clips not existing

Like 3 times, Something amazing happened just for me to check a few minutes later and the clip is GONE. NO TRACE, this started happening recently and it's just pure bs, considering moving back to outplayed

30 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi jjjj, I see you're running into an issue with clips disappearing, and that can be really disappointing. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Beoordeeld met 5 van de 5 sterren

Great platform and amazing support!

Great platform and amazing support!
I submitted a ticket to request the addition of an old game from my childhood, and it was added in a few days (it would have been even faster if I remembered I'm supposed to reply to the emails I get :D ).

29 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying the platform and that your request was resolved quickly.

Beoordeeld met 4 van de 5 sterren

Very helpful staff

Very helpful staff, responded quickly. Overall I've had a decent experience with Medal bar some minor issues here and there.

25 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the review! Awesome to hear Medal’s working well for you—keep those clips rolling.

Beoordeeld met 1 van de 5 sterren

shit don't work

25 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Viggo Lindevall, I see you're running into an issue. To help us take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new

Beoordeeld met 3 van de 5 sterren

Worked fine but could not uninstall

Worked fine but could not uninstall. When I went to uninstall it, it just removed it's uninstaller, then continued opening itself on reboot. Also uses Electron which mean it opens a whole browser in the background. I just used OBS and Replay Buffer instead.

24 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Frostism, I see you're running into an issue with uninstallation. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Beoordeeld met 4 van de 5 sterren

medal is an amazing app

Medal is an amazing app which allows you to save, save and post your best moment with whit your friends (i wich i add more) it also have a veary supportive support team that help me solve problem i could't solve by my self!

22 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and finding the support team helpful. Keep capturing those great moments!

Beoordeeld met 5 van de 5 sterren

very good app

7 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying Medal. Hope you capture plenty of great moments.

Beoordeeld met 5 van de 5 sterren

Great app to record with and excellent customer support.

I've been using Medal to record my gameplay for going on over 2 years, I use it for long form recordings mostly of Arma 3 operations in Mil-Sim units for Warhammer 40k communities. Recently I had a bug begin plaguing me causing recordings to not appear in my library but would appear in my clips folder for Medal. I contacted support and with their guidance we happened upon a solution and they even comped me a week of Premium without a second thought. I greatly appreciate their solution to my issue as well as their quick and quaint responses.

21 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the support! We're glad Medal’s been a solid part of your gameplay sessions and that our team helped you resolve that bug quickly. Hope you capture plenty of great moments!

Beoordeeld met 1 van de 5 sterren

Schlecht funktioniert nicht richtig

16 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Matteo Bifi, es klingt so, als ob Sie auf ein Problem gestoßen sind. Um Ihnen besser helfen zu können, öffnen Sie bitte ein Support-Ticket hier: https://support.medal.tv/support/tickets/new.

Beoordeeld met 5 van de 5 sterren

very cool!!

a great balance between recording and social features

i love this app. it's extremely to use, with few bugs there and then it's never been a dissapointment. i've joined their QA team recently and it's been even better to work alongside them

the customer support is kind and patient, their moderation is sweet and the medal team is one of the kindest people i've ever come across.

if you're ever looking to contribute to medal and get access to features that you can help fix, i'd highly recommend MRG & QA (you get a badge for each!!!)

12 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and appreciate the blend of recording and social features. Your involvement with the QA team is awesome—keep capturing those great moments!

Beoordeeld met 1 van de 5 sterren

Worst recording app I ever used for a year. DO NOT INSTALL!

Username: AA_Raiden_MK
I've been using this app since December 1, 2024, which was my birthday.

I'll list everything wrong with this app based on my experience of using it for a year, and why I recommend against using it or buying anything from them.

1: Medal will force you to use your main storage to store your videos (C:\Medal\) instead of using an external storage. For example, I want to use my external storage for storing videos (D:\Medal), but even if the storage isn't close to being full, it'll switch back to the C drive out of nowhere.

2: Requires an account to use Medal. Yeah, sure, you need an account to upload content, but why do I need one to use the app? I'll update this part when I find a recording app that doesn't require an account.

3: Medal is one of those places where they associate the heck out of Fortnite and Among Us. I would rather not use or support platforms that support this new-gen brain-rotting garbage. To the people who think this isn't a problem, including those who think the Roblox Team is doing the best updates ever, I hope you accidentally stub your toe on a rusty nail and get tetanus.

4: Keep auto-upload off if you haven't already. Go to settings (gear icon), under 'Cloud & Storage', go to uploads, then check 'Never' so Medal won't auto-upload videos to their server. I'm telling you right now, keep auto-upload on and save a clip that contains any form of content that breaks Medal's community guidelines will kill your account almost immediately. I was banned until August 3 for not knowing I had this setting on the whole time, and now I'm permanently banned for submitting a ban appeal regarding this issue. The moderators just want to kill people off their platform because they think they own the world instead of giving a simple solution.

Until the Medal moderators reinstate my account, I will be using a different app better than this garbage, or I can just use OBS.

7 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi AA_Raiden_MK, it’s clear you’re running into some significant issues with the app. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new. Your feedback is important, and we want to ensure your concerns are addressed properly. Thank you for your patience!

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