Even though I use Medal, being one of the best recording apps for games, I do love that they show us other people's videos and see how they experience their own things you know?
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Lees wat reviewers zeggen
No output audio options. Medal doesn't have sound for me. When I open up settings there's literally no output option. Which means they probably use 'default' as an option, which is often times broken... Toon meer
PC application frequently corrupts and requires a purging process that's lost me many of my videos. Very buggy. Incredibly frustrating to use at times but there seems to be no direct alternative.
medal have the perfect support, they offert the best service i ever seen with a especific problem and they solve it. best experience ever tbh
Bedrijfsgegevens
Geschreven door het bedrijf
Hassle-free, lag-free. Press a hotkey, get a clip. Medal is the best platform for creating and sharing short gaming clips and gameplay
Contactgegevens
Verenigde Staten
- help@medal.tv
- medal.tv
3,5
Gemiddeld
244 reviews
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Heeft 88% van zijn negatieve reviews beantwoord
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It is really good clipping software + a…
It is really good clipping software + a support team that responds immediately
31 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Thanks for the kind words! Glad to hear you're enjoying Medal and that our support team has been quick to help.
Two Year Medal Experience
I have been using medal for about two years now, it is a great program with an awesome community. Specifically as well, any time I have had errors or bugs, they are quick to respond (usually within 24h) and they do not let it go until it is solved. Great company as far as a I can tell.
27 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Thanks for the kind words! Glad to hear you're enjoying Medal and that our team has been quick to help with any issues. Hope you capture plenty of great moments!
Great customer support, etc
Great customer support, and Medal is just very useful to capture clips of your games.
25 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Thanks for the kind words! Glad to hear you're enjoying Medal. Hope you capture plenty of great moments.
Antwoord van Medal
Thanks for the kind words! Glad to hear you're enjoying Medal. Hope you capture plenty of great moments.
Excellent app for recording
As the title suggest it is an excellent app for recording your games. Im using the session recording and i havent seen any notable fps drops,and i dont even have that crazy of a pc. Anyways the recording itself is good, clipping is nice, editor is often overlooked by me too, but its nice to use when shortering clip length. The customer service is awesome they reply quick and solve problems in no time. I dont really knwo why people drop so many 1 star reviews, clearly hating because of one thing that they didnt like. To be fair i dont even notice the ads on the desktop app i just go to album to review my clips. It gives them money and i just live with it, its fine. So yeah i mostly didnt have any problems with the app and i recommend it when looking for gaming recording software. ;)
24 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Thanks for the kind words! Glad to hear you're enjoying Medal and that it’s been a reliable companion for your game recording. Awesome to know you find the clipping feature and editing tool useful too. Your recommendation means a lot—hope you capture plenty of great moments!
My experience with Medal
I started using Medal years ago, clipping a variety of games. Simple and lightweight ones, to ones that'd force my PC to work harder. In the start, my PC was genuinely terrible. Yet, I never once had an issue with Medal that'd affect the quality of my games AND clips. Even if on paper, an app recording your screen 24/7 until you ask it to take a snippet out, seems that it'd be extremely heavy to use, I found out that it really wasnt.
Do I know how it isn't? No. Do I like it? Very much.
Note: I don't know what 'Date of experience' means. My first clip goes back to 17 jan of 2024, and I can't select it.
Never really used Trustpilot before, so yeah, sorry!
23 maart 2025
Review zonder uitnodiging
Antwoord van Medal
Thanks for the support! It's fantastic to hear how well Medal has performed for you over the years, seamlessly capturing your gaming moments, even on your older PC. Your insight about its lightweight nature is appreciated, and we're glad you're enjoying the experience. Hope you capture plenty of great moments!
auto clipping doesnt work anymore for…
auto clipping doesnt work anymore for weeks, I tried everything possible, I doesnt work
17 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Hi Yami Pichu, it sounds like you're running into an issue with the auto clipping feature. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.
Editing needs some redesigning
Everything is acceptable except for the editing, it is HORRIBLE, you cannot revert mistakes in the video for example if you cut somewhere you didn't mean to, it is irreversable, the only thing you can do is to restart the whole procedure FROM START.
16 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Hi Dániel Vásárhelyi, I see you're running into an issue with the editing features. To help us address this, please open a support ticket here: https://support.medal.tv/support/tickets/new.
Antwoord van Medal
ありがとうございます！サポートチームの対応に満足していただけて嬉しいです。またのご利用をお待ちしています！
Antwoord van Medal
Thanks for the kind words! Glad to hear you're enjoying the app and that support has been quick for you.
The person helped me figure out the…
The person helped me figure out the problem and resolve the problem easily and did not take a lot of time
3 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Thanks for the positive rating! Great to know you found the support quick and helpful.
Software that tries to do too much
If you're planning to just install "clipping" software then don't use medal.
This is apart of a wave of bloated software that unnecessarily does more than what it should do. After the initial install I was greeted with a mandatory sign-in/login page. I'd understand the option if you wanted to backup clips but if you don't intend on that and everything is held locally then why would this even be necessary?
The app isn't afraid to prompt you with ads, notifications and its "premium" option which uses a subscription based model. If you do plan to use the cloud solution provided then everything you upload to their servers will be watermarked on retrieval, just having it installed and enabled on a game will noticeably reduce your framerate and tank your framerate when "streaming" your window or screen.
I only tried it out because I was recommended to but I'm pretty disappointed at what people put up with just to get basic clipping functionality, if there was some 'lite' version that didn't have the majority of these 'features' and only had an optimized clipping option with no popups/ads/notifications then I'd possibly consider it? I'm not entirely sure about the niche this software is trying to fill, there are plenty of other options out there that are free.
2 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Hi Leon, I see you're running into some concerns with the app's features and functionality. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new
Medal is a great clip recording company…
Medal is a great clip recording company and is very great and open in there support. If I could rate this 6 stars I would.
2 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Thanks for the kind words! Glad to hear you're enjoying Medal and finding the support exceptional. Hope you capture plenty of great moments!
Very recomendable
Very good app, have a lot of good memories here. had a problem once, and support helped me in a matter of hours.
2 maart 2026
Review zonder uitnodiging
Antwoord van Medal
Thanks for the kind words! Glad to hear you're enjoying Medal and that our support team was able to help you quickly. Hope you capture plenty of great moments!
dogshit
dogshit, what ever you did with the new stuff utterly dogshit
6 februari 2026
Review zonder uitnodiging
Antwoord van Medal
Hi TrumpetGG, it sounds like you’re really unhappy with the recent changes. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new
Scam
I am wondering: Where the HELL do they get the money for ALL their advertisements? They have Ads on Lunar Client, Feather Client, heck even Discord. Plus, when they have a quest on Lunar, they only new accounts to claim the rewards... And by inviting more people, from certain quests you can earn for example Robux.
All of this sounds very sketchy. My theory is that they sell your data and want you to invite more people, so that they can sell your data.
+ I just remembered that Medal often makes clips without consent (I have a keybind for Ctrl+Backspace to make a clip, and even if I don't press it it often clips stuff).
Overall, I will probably be uninstalling Medal and moving to an alternative.
Remember, whenever the ads seem weird, it is most likely weird.
PS: I don't have any ICYMI setting enabled, Medal is just trying to play it out here.
15 december 2025
Review zonder uitnodiging
Antwoord van Medal
Thank you for sharing your feedback. We'd like to address your concerns:
Advertising Revenue: Medal is a free service, and like many free platforms, we're supported by advertising partnerships. The ads you see on platforms like Lunar Client and Discord are standard sponsored placements that help us keep Medal free for millions of users. This is a common and transparent business model.
Data Privacy: We want to be absolutely clear - Medal does not sell your personal data. Our privacy policy outlines exactly what data we collect and how it's used, and selling user data is not part of our business model. You can review our full privacy policy at medal.tv/privacy.
Quest Eligibility: Some quests are designed for new users as part of onboarding experiences, while others are available to all users. Referral programs reward users for genuinely introducing friends to the platform - this is a standard growth mechanic used by many services.
Auto-Clipping: Medal has optional features like ICYMI (In Case You Missed It) and auto-highlights that can automatically capture moments based on in-game events. If you're seeing clips created without pressing your hotkey, this feature may be enabled. You can disable it in Settings → Clips → ICYMI or check your auto-clipping settings. Voice clipping might also be enabled, I would recommend turning that off.
We appreciate you taking the time to share your thoughts, and we're sorry Medal wasn't the right fit for you. If you have any other questions, our support team is always available at support.medal.tv.
This shit's voice command is senile…
This shit's voice command is senile with any device I use. My grandparents can hear better than it
23 februari 2026
Review zonder uitnodiging
Antwoord van Medal
Hi aRandom Wanderer, it sounds like you're experiencing challenges with the voice command feature. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new
very helpful the medal support tech
very helpful the medal support tech, i really had a good help
19 februari 2026
Review zonder uitnodiging
Antwoord van Medal
Thanks for the kind words! Glad to hear you're enjoying Medal. Hope you capture plenty of great moments.
THIS THING SUCKS I HAVE DELETED IT…
THIS THING SUCKS I HAVE DELETED IT EVERYWHERE AND WHENEVER IM TRYING TO USE TINYTASK IT WILL JUST POP AFTER I DELETED IT, tinytask is good by the way, DO NOT GET METAL
21 februari 2026
Review zonder uitnodiging
Antwoord van Medal
Hi Kaden, it sounds like you’re running into an issue. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.
Tuve un problema y me lo solucionaron muy bien
La empresa me da un buen servicio y asistencia inmediata, muy contento con ellos
19 februari 2026
Review zonder uitnodiging
Antwoord van Medal
¡Gracias por tu gran comentario! Nos alegra saber que estás satisfecho con nuestro servicio y que tu problema se resolvió rápidamente.
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