Mercury Holidays Reviews 

16.150
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just home from a wonderful tour of Northern India made possible by our incedible guide Amit Bhardwaj. He led us over 2000 miles very safely on planes,trains,coaches,tuk tuks & rickshaw with incredi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Able to book holiday easily with thanks to the very helpful Fred. He covered all our requirements without any fuss. As regular customers of Mercury we received the usual first class Mercury treatment.... Toon meer

Beoordeeld met 5 van de 5 sterren

Where do I start? Just back from the North India tour. Amit and his team ensured safe and fun passage across several states with seamless organisation with 31 people using planes, trains,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently returned from grand tour of North India 15 days touring India We saw a lot and experienced so much. There was 31 of us on the tour The group guide, Amit Bhardwaj, was excellent and ma... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator
  2. ook in
  3. Cruiseorganisator
  4. Culturele rondleidingen
  5. Reisbureau

Geschreven door het bedrijf

Mercury Holidays is one of the leading specialists for Package Holidays, Escorted Tours and River Cruises. Starting with getaways to Malta in 1980, we have grown from small beginnings to an organiser of award-winning holiday experiences. From a wide range of destinations in Europe including Malta, Cyprus and the Algarve to further afield in the Middle East, South-East Asia and the Caribbean; we pride ourselves on providing top quality holidays for all customers that are great value and create memories that last a lifetime.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

16K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(16.150)

2.566 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful & polite personal

Very helpful & polite personal. Everything explained . All good

28 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Guest
Thank you for your feedback. We are delighted to hear that our team was helpful and polite and that everything was explained clearly. We appreciate your kind comments.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Very good company to deal with

Very good company to deal with. Nothing is too much trouble to find out any information . Easy to contact . Pleasant friendly and helpful staff. Essa was very quick to answer my questions and give advice.

27 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Lorraine Kinglsey
Thank you for your feedback. We are delighted to hear that you found our team friendly, helpful and easy to contact. We are especially pleased that Essa was able to answer your questions quickly and provide useful advice. We will be sure to share your comments with him.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Fantastic service reliable assist ant

Fantastic service reliable assist ant

28 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Mrs Thompson
Thank you for your feedback. We are delighted to hear that you found our service reliable and that our team were able to assist you throughout your booking experience. Your kind comments are greatly appreciated, and we look forward to helping you plan another holiday with Mercury Holidays in the future.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Where do I start?

Where do I start?

Just back from the North India tour. Amit and his team ensured safe and fun passage across several states with seamless organisation with 31 people using planes, trains, coaches, cabs, boats, jeeps, rickshaws and tuk tuks. No mean feat.

Every issue that arose ( dodgy tums, lost belongings) were sorted without fuss and immediately.

The published itinerary was enhanced along the way with lots of extras that made this trip fun filled and an experience of a lifetime.

The hotels and food were top notch- no cut corners, and Amit’s professional handling of every aspect of this tour was exemplary. He was ably assisted by the inimitable Elvis, and his back up team.

Great stuff, with huge thanks to all.

I will certainly be using Mercury again!

7 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Julie P
Thank you for your feedback.
We are delighted that your North India tour was such a fantastic experience. It is wonderful to hear that Amit, Elvis and the team ensured everything ran smoothly and that any issues were resolved quickly and efficiently. We are also pleased that you enjoyed the hotels, food and added experiences along the way. Your kind comments will be shared with the team.
Thank you for choosing Mercury Holidays. We look forward to helping you plan your next adventure.
Yours sincerely
Megan

Beoordeeld met 4 van de 5 sterren

Lots of Miles, Lots of Smiles!

Our Grand North India Tour was an absolutely fantastic experience from start to finish. India is an incredible country, full of colour, culture and unforgettable sights. The itinerary was packed and while it could be tiring at times, every early start and long day was more than worth it.

I particularly want to recognise our Tour Manager, Amit Bhardwaj, who was exceptional throughout. Amit's organisational skills were second to none, ensuring every aspect of the trip ran seamlessly. More importantly, he genuinely cared about every member of the group, always making sure everyone was comfortable, informed and enjoying themselves.

His knowledge, patience, humour and calm approach transformed a very good holiday into an outstanding one. Travelling through a country as vibrant and diverse as India could have been overwhelming, but Amit made everything feel effortless.

Special thanks to our guide, Elvis, who was equally impressive, offering fascinating insights into India's history, culture and traditions.

The tour itself was excellent and our fellow travellers were a wonderful group of people, which made the whole experience even more enjoyable. Thank you, Amit and Elvis, for an unforgettable holiday.

8 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Kelly O
Thank you for your feedback.
We are delighted to hear that you had such a fantastic time on our Grand North India Tour. It is especially wonderful to know that Amit's organisation, knowledge and dedication helped make your holiday so memorable, while Elvis's insights brought the destinations to life.

We are also pleased that you enjoyed the itinerary and travelling with such a great group of fellow guests. Your kind comments will be shared with Amit, Elvis and the team.
Thank you for choosing Mercury Holidays. We look forward to welcoming you on another adventure soon.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

The person that I spoke to who…


The person that I spoke to who organised our holiday was very helpful and professional. As we knew where we wanted to go to, the accommodation we required and all other necessay details, the operative was able to spend time making sure we had the best options with flights, hotel & accommodation. She was very kind. Thank you &mI shall not deviate from Mercury travel again - it is not worth it!

27 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Janet Knight
Thank you for your feedback.
We are delighted to hear that the consultant who arranged your Mercury Holidays booking was helpful, professional and attentive throughout the process. It is wonderful to know that, having already chosen your destination and accommodation, she was able to focus on finding the best options for your flights and hotel while providing a kind and personal service.

Your comments will be shared with the team, who will be pleased to know their efforts made such a positive impression. We are especially grateful for your loyalty and are delighted to hear that you plan to travel with Mercury Holidays again.

We look forward to helping you plan another memorable holiday in the future.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Top work from Tom

Tom, the sales executive who was handling my booking, was patient, efficient and very kind. He answered my various questions about the tour and the booking, and explained everything very clearly.

27 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Yolanda
Thank you for your feedback. We are delighted to hear that Tom provided such patient, efficient and friendly service. It is great to know that he answered all your questions clearly and helped make your booking experience a smooth one. We will be sure to pass on your kind comments to him.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Outstanding "Grand tour of India"

We have just returned from a Mercury 'Grand tour of Northern India' What an experience! The sights, sounds, organisation and activities were outstanding. The tour was made even better by our tour leader Amit Bhardwaj whose humour, care and split second organisation managed to get 31 of us and our luggage safely around a very challenging itinerary without losing as much as a charging cable! An unforgettable experience.
From booking to arriving home Mercury really cares about getting it right, we will continue to book with you.

7 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Mrs Stewart
Thank you for your feedback. We are delighted to hear that you had such a memorable experience on the Grand Tour of Northern India and that you enjoyed the incredible sights, activities and organisation throughout the journey.

It is wonderful to hear your praise for Amit Bhardwaj. His dedication, humour and commitment to ensuring everything runs smoothly are qualities that make a real difference, and we will be sure to share your kind comments with him.

Thank you for recognising the service you received from booking through to your return home. We appreciate your continued support and look forward to welcoming you on another Mercury Holidays adventure in the future.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Value for money and extremely professional. Highly recommended.

Having just returned from our Indian holiday, this was our first experience of using Mercury and wow were we impressed! Special mention must be made about Amit Bhardwaj, our guide for the duration. His easy manner, sense of humour and professionalism really made the holiday and he is a credit to the company.

We were particularly impressed when due to our own mistake, we made our way to the wrong exit at Delhi airport. However, Amit turned up with a smile as usual, in what for him must have been a very stressful situation. The advice he gave us from the start was also very accurate and especially when dealing with the street traders, who at times can be quite intimidating.

I would have no hesitation in recommending Mercury to my friends and family and will certainly be using the company again. The standard of accommodation was also extremely impressive and exceeded our expectations.

Michael and Deborah Herrington

8 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Mr Herrington
Thank you for your feedback. We are delighted to hear how much you enjoyed your holiday in India and that the Grand Tour of Northern India exceeded your expectations.
It is wonderful to hear your praise for Amit Bhardwaj. We will be sure to pass on your kind comments and recognition of his professionalism, support and dedication.
Thank you for your recommendation. We look forward to welcoming you on another Mercury Holidays adventure soon.
Yours sincerely
Megan

Beoordeeld met 3 van de 5 sterren

Tour not as described

We have had a number of tours with Mercury and have been entirely satisfied. For this tour "Iguazu Falls, Rio and the Jaguars of the Pantanal", which also included 2 days in Salvador, all the guides were great, although I would have preferred an extra day in Rio. The problem was the jaguars. We stayed at a beautiful ecolodge, with guides who were specialists in bird and river otter watching. We were at least 200 km (and 400 km by road) from the area where there is a 90-95% chance of seeing Jaguars, whereas our guide couldn't remember when she had last seen a jaguar. Mercury's literature showed the jaguars and said we had a good chance to see them, when we had a virtually zero chance. People had booked the holiday because they hoped to see jaguars. Obviously nothing can be guaranteed, but it would have been sensible to have been accommodated in the area where there was at least a chance of seeing them.-

4 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Lynne Cooper
Thank you for your feedback and for choosing Mercury Holidays again. We are pleased to hear that you enjoyed the guides and many aspects of your Iguazu Falls, Rio and the Jaguars of the Pantanal tour. We are sorry that elements of the holiday did not meet your expectations. As you are already in contact with our Customer Relations team, your concerns are being reviewed and we will respond to you directly in due course.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Jason was great

Jason was great, he listened to my requirements and found me cheaper flights which reduced the price of my holiday. He was professional and knowledgeable and made the whole booking experience a simple and pleasant one.

26 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Neil Searle
Thank you for your feedback. We are delighted to hear that Jason provided such professional and knowledgeable service. It is great to know that he listened to your requirements, helped reduce the cost of your holiday and made the booking process simple and enjoyable. We will be sure to pass on your kind comments to him.
Yours sincerely
Megan

Beoordeeld met 4 van de 5 sterren

Holidays location

Holidays location

26 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Wayne
Thank you for your feedback. We appreciate your feedback and wish you all the best for your future travels.
Yours sincerley
Megan

Beoordeeld met 5 van de 5 sterren

Precise information regarding a tour…

Precise information regarding a tour and a successful booking all at the same time.

26 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Customer
Thank you for your feedback. We are delighted to hear that you received clear information about your tour and that your booking experience was smooth and successful. We appreciate your kind comments and look forward to helping you plan your next Mercury Holidays adventure.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Teresa
Thank you for your feedback. We are delighted to hear that booking your holiday was straightforward and that you found exactly what you were looking for. We appreciate you choosing Mercury Holidays and hope you have a wonderful trip.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Listened to our needs

Listened to our needs. Booked a great deal for us.

26 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear C Fowler
Thank you for your feedback. We are delighted to hear that booking your holiday was straightforward and that you found exactly what you were looking for. We appreciate you choosing Mercury Holidays and hope you have a wonderful trip.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Jason was very pleasant

Jason was very pleasant, and I. Am looking forward to my holiday

26 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear J Bissell
Thank you for your feedback. We are delighted to hear that Jason was pleasant and helpful throughout your booking experience. It is wonderful to know that you are looking forward to your holiday, and we hope it exceeds your expectations. Thank you for choosing Mercury Holidays, and we wish you a fantastic trip.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

The grand tour of North India with guide Amit Bhardwaj

Recently returned from grand tour of North India
15 days touring India
We saw a lot and experienced so much.
There was 31 of us on the tour The group guide, Amit Bhardwaj, was excellent and made sure we all got the best out of the tour
He was extremely friendly, knowledgeable, supportive and adaptable as required. Always in control of changes occured and reassuring when needed
Basically Amit made the trip memorable for all 31 travellers

8 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Mrs Lewis
Thank you for your feedback. We are delighted to hear that you enjoyed the Grand Tour of North India and that Amit Bhardwaj helped make the experience so memorable. His knowledge, professionalism and dedication to ensuring everything runs smoothly are qualities that our customers greatly appreciate. We will be sure to pass on your kind comments to Amit and the team. Thank you for choosing Mercury Holidays and we hope to welcome you on another adventure soon.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

patience and helpfulness on holiday…

patience and helpfulness on holiday booking

26 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear David
Thank you for your feedback. We are pleased to hear that you found the booking process helpful and that the assistance you received made arranging your holiday straightforward. We look forward to helping you again in the future.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

What a wonderful tour!

Many things:
1 - The wonderful and varied places we visited;
2 - The brilliant tour organiser and his very knowledgeable support (Amit Bhardwaj and Elvis) and all superb local guides in the several cities we visited;
Their quickly obtaining medical assistance for the few who required it for “tummy troubles”;
3 - Tremendous organisation of the local and intercity travel, road, rail and flights;
4 - Very good hotels throughout;
5 - excellent and a wide variation of local dishes at each hotel and mid-travel stops;
6 - The friendly Indian people we encountered along the way;
7 - Lasting memories;
8 - A brilliant friendly group to tour with.
9 - original ease of booking and support and information from Mercury holidays.

7 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Scoops99
Thank you for your feedback. We are delighted that you enjoyed so many aspects of your North India tour, from the fascinating destinations and accommodation to the cuisine and transport arrangements. It is especially rewarding to hear such wonderful comments about Amit Bhardwaj, Elvis, and the local guides who helped make the experience so memorable. We are also pleased that our booking team provided you with the support and information you needed before departure. Thank you for travelling with Mercury.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

We have been using Mercury holidays for…

We have been using Mercury holidays for over 20 years, we've been to Australia, Japan, and many Holiday in Malta. We are due to go to Malta before the end of this year and have already booked for next year. The information is clear and we have had no problems over the years. They have competitive prices and are easy to talk to.

25 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Robert Hosken
Thank you for your feedback. We are delighted to have been part of your holiday plans for over 20 years and appreciate your continued loyalty. It is wonderful to hear that you have enjoyed your travels with us and found our information clear, our prices competitive and our team easy to deal with. We hope you have a fantastic time in Malta and on your future holidays with Mercury Holidays.
Yours sincerely
Megan

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer