Mercury Holidays Reviews 

16.156
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Able to book holiday easily with thanks to the very helpful Fred. He covered all our requirements without any fuss. As regular customers of Mercury we received the usual first class Mercury treatment.... Toon meer

Beoordeeld met 5 van de 5 sterren

Just home from a wonderful tour of Northern India made possible by our incedible guide Amit Bhardwaj. He led us over 2000 miles very safely on planes,trains,coaches,tuk tuks & rickshaw with incredi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently returned from grand tour of North India 15 days touring India We saw a lot and experienced so much. There was 31 of us on the tour The group guide, Amit Bhardwaj, was excellent and ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Where do I start? Just back from the North India tour. Amit and his team ensured safe and fun passage across several states with seamless organisation with 31 people using planes, trains,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator
  2. ook in
  3. Cruiseorganisator
  4. Culturele rondleidingen
  5. Reisbureau

Geschreven door het bedrijf

Mercury Holidays is one of the leading specialists for Package Holidays, Escorted Tours and River Cruises. Starting with getaways to Malta in 1980, we have grown from small beginnings to an organiser of award-winning holiday experiences. From a wide range of destinations in Europe including Malta, Cyprus and the Algarve to further afield in the Middle East, South-East Asia and the Caribbean; we pride ourselves on providing top quality holidays for all customers that are great value and create memories that last a lifetime.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

16K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(16.156)

2.348 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The grand tour of North India with guide Amit Bhardwaj

Recently returned from grand tour of North India
15 days touring India
We saw a lot and experienced so much.
There was 31 of us on the tour The group guide, Amit Bhardwaj, was excellent and made sure we all got the best out of the tour
He was extremely friendly, knowledgeable, supportive and adaptable as required. Always in control of changes occured and reassuring when needed
Basically Amit made the trip memorable for all 31 travellers

8 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Mrs Lewis
Thank you for your feedback. We are delighted to hear that you enjoyed the Grand Tour of North India and that Amit Bhardwaj helped make the experience so memorable. His knowledge, professionalism and dedication to ensuring everything runs smoothly are qualities that our customers greatly appreciate. We will be sure to pass on your kind comments to Amit and the team. Thank you for choosing Mercury Holidays and we hope to welcome you on another adventure soon.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

patience and helpfulness on holiday…

patience and helpfulness on holiday booking

26 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear David
Thank you for your feedback. We are pleased to hear that you found the booking process helpful and that the assistance you received made arranging your holiday straightforward. We look forward to helping you again in the future.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

What a wonderful tour!

Many things:
1 - The wonderful and varied places we visited;
2 - The brilliant tour organiser and his very knowledgeable support (Amit Bhardwaj and Elvis) and all superb local guides in the several cities we visited;
Their quickly obtaining medical assistance for the few who required it for “tummy troubles”;
3 - Tremendous organisation of the local and intercity travel, road, rail and flights;
4 - Very good hotels throughout;
5 - excellent and a wide variation of local dishes at each hotel and mid-travel stops;
6 - The friendly Indian people we encountered along the way;
7 - Lasting memories;
8 - A brilliant friendly group to tour with.
9 - original ease of booking and support and information from Mercury holidays.

7 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Scoops99
Thank you for your feedback. We are delighted that you enjoyed so many aspects of your North India tour, from the fascinating destinations and accommodation to the cuisine and transport arrangements. It is especially rewarding to hear such wonderful comments about Amit Bhardwaj, Elvis, and the local guides who helped make the experience so memorable. We are also pleased that our booking team provided you with the support and information you needed before departure. Thank you for travelling with Mercury.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

We have been using Mercury holidays for…

We have been using Mercury holidays for over 20 years, we've been to Australia, Japan, and many Holiday in Malta. We are due to go to Malta before the end of this year and have already booked for next year. The information is clear and we have had no problems over the years. They have competitive prices and are easy to talk to.

25 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Robert Hosken
Thank you for your feedback. We are delighted to have been part of your holiday plans for over 20 years and appreciate your continued loyalty. It is wonderful to hear that you have enjoyed your travels with us and found our information clear, our prices competitive and our team easy to deal with. We hope you have a fantastic time in Malta and on your future holidays with Mercury Holidays.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Just home from a wonderful tour of…

Just home from a wonderful tour of Northern India made possible by our incedible guide Amit Bhardwaj. He led us over 2000 miles very safely on planes,trains,coaches,tuk tuks & rickshaw with incredible timing.- & always a great sense of humour. Don't lose him!

8 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Diana Cook
Thank you for your feedback. We are delighted to hear that you enjoyed your tour of North India and that Amit Bhardwaj made such a positive impression. His organisation, sense of humour and commitment to ensuring a smooth journey are highly valued, and we will be sure to share your comments with him. We hope to welcome you on another Mercury Holidays tour in the future.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Paul
Thank you for your feedback. We are pleased to hear that your query was handled quickly and efficiently. Providing prompt assistance is important to us, and we appreciate you taking the time to share your experience.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Carmen coped well with a complicated…

Carmen coped well with a complicated itinerary and gave me all that I wanted.

23 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear P Frith
Thank you for your feedback. We are delighted to hear that Carmen was able to assist with your itinerary and help arrange the holiday you wanted. We will be sure to pass on your kind comments to her. We hope you have a wonderful trip.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Carmen was brilliant very helpful from…

Carmen was brilliant very helpful from start to finish

25 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Paul Chandler
Thank you for your feedback. We are delighted to hear that Carmen provided such helpful service throughout the booking process. We will be sure to share your kind comments with her. Thank you for choosing Mercury Holidays.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

A very pleasant girl to talk to very…

A very pleasant girl to talk to very helpful and knowledgeable. 10/10

25 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Charlie Lewis
Thank you for your feedback. We are pleased to hear that you found our team member helpful, knowledgeable and a pleasure to speak with. Your kind comments are greatly appreciated and will be passed on to the team.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Having used Mercury earlier this year…

Having used Mercury earlier this year for a tour in Namibia I was more then satisfied about the tour, the Hotels and most importantly the tour guide so that I booked another tour for October 26 in Northern India. Again: tour was great, very well organised and administered by the local tour manager ( Amit ).
Service was 5-Star

7 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Michael Schulz
Thank you for your feedback. We are delighted to hear that both your Namibia tour and your North India tour met your expectations. It is wonderful to know that the organisation, accommodation and guidance provided by Amit contributed to such a positive experience. We appreciate your continued trust in Mercury Holidays and hope to welcome you on another tour soon.
Yours sincerely
Megan

Beoordeeld met 4 van de 5 sterren

Couldn't book for 4 people online.

The customer service assistant was very good, clear and helpful ( Vivienne) I did want to book online myself as we are previous Mercury customers , however I could not book for 4 people? Which does seem a little strange? ...only max of 2 online for Best of South Africa.

24 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Andrew Pitman
Thank you for your feedback. We are delighted to hear that Vevena provided clear, helpful service and assisted you with your booking. We appreciate your loyalty as a returning Mercury Holidays customer and are pleased that the booking process was completed successfully. We also value your comments regarding the online booking options for the Best of South Africa tour and will ensure this feedback is shared with the relevant team for review. We hope you have a wonderful holiday and thank you for choosing Mercury Holidays once again.
Yours sincerely
Megan

Beoordeeld met 4 van de 5 sterren

A friend and I went to Peru with Mercury

A friend and I went to Peru, the sacred valley tour with Mercury from 12th the 24th October. The trip was well planned with some spectacular views and. We stayed mostly 1 night in hotels but worth it as we got to see such wonderful sites. The hotels were mostly very good standard with a good selection for breakfast, clean and good facilities. . Sadly one hotel where we had two nights in Puno was very poor. Noisy, not clean and very poor meals. You could hear evrything from other rooms and what sounded like extractor fans all night. We were not told prior ther would be no power in Puno from 5am to 5pm the next day which meant having to wake up early for showers.
We had evening meals on two nights included, 1 was for this hotel despite being offered a menu to choose from the day before, we were all served the same meal on the night and told there was no choice. That would be fine if the quality was good, it was not. The other hotels and lunches were fantastic. So Mercury please don't use this hotel again as after long days travelling, a comfortable hotel room is a must.
The rest of the holiday was fabulous and we felt well looked after. I will definitely be using Mercury again!

12 oktober 2026
Review zonder uitnodiging
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Ms Farrah Khan
Thank you for your feedback. We are delighted to hear that you enjoyed the Sacred Valley tour and the incredible sights of Peru, and that you felt well looked after throughout your holiday.

We are sorry that your hotel stay in Puno did not meet expectations, particularly regarding the room comfort, meal quality and communication about the power outage. We will share your comments with the relevant team for review.

Thank you for taking the time to share your experience. We are pleased that, despite this disappointment, you had a fabulous holiday and we look forward to welcoming you on another Mercury Holidays trip in the future.
Yours sincerley
Megan

Beoordeeld met 5 van de 5 sterren

Great locations

Great locations. The last guided tour of south India was so good we've now booked for the North India tour. Simple to book and very competitive pricing.

24 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Ian McIntyre
Thank you for your feedback. We are delighted to hear how much you enjoyed your South India tour and that it inspired you to book North India as well. It is great to know that you found the booking process simple and our prices competitive. We look forward to helping you create more wonderful travel memories.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Booking was easy

Booking was easy, staff very professional

17 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear LJL
Thank you for your feedback. We are pleased to hear that you found the booking process easy and our team professional. We appreciate your comments and look forward to assisting you again in the future.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Good, reliable company

Easy to navigate website. Clear information and a full itinerary laid out, including details of the Hotels stays.

24 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Leonard Smith
Thank you for your feedback. We are delighted to hear that you found our website easy to use and that the itinerary and accommodation information was clear and helpful. We appreciate your kind comments and hope you enjoy your holiday.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

My questions were answered

Jason answered all my questions and helped my decision to go ahead and book.

24 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Sue
Thank you for your feedback. We are pleased to hear that Jason was able to answer your questions and help you make your booking with confidence. We will be sure to pass on your kind comments to him. We hope you have a wonderful holiday.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Easy to navigate

Easy to navigate
Great prices

24 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Colleen Ann
Thank you for your feedback. We are delighted to hear that you found our website easy to navigate and our prices attractive. We appreciate you choosing Mercury Holidays and hope to assist you again in the future.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Its a good functional web site with a…

Its a good functional web site with a wide range of options.
All our Mercury holidays have been to a good standard and food most important.

17 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Jim
Thank you for your feedback. We are pleased to hear that you find our website functional and that your Mercury Holidays experiences have consistently been of a good standard. It is wonderful to know that the food on your holidays has also been a highlight. We appreciate your continued support.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

Despite not booking correctly you…

Despite not booking correctly you called me and dealt with the booking very efficiently.

23 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Julie Brown
Thank you for your feedback. We are pleased that our team was able to contact you and resolve the booking quickly and efficiently. Providing helpful support throughout the booking process is important to us, and we appreciate your kind comments.
Yours sincerely
Megan

Beoordeeld met 5 van de 5 sterren

South African Adventure I found the website easy to use and the…

I found the website easy to use and the add-ons that I required were readily available.
I have wanted to go on Safari for many years now and the idea that as a Solo traveller I can be safe on an escorted tour appealed to me very much.

15 oktober 2026
Logo Mercury Holidays

Antwoord van Mercury Holidays

Dear Christine Knight
Thank you for your feedback. We are delighted to hear that you found our website easy to use and that the travel add ons you required were readily available during the booking process. It is also wonderful to know that your long held ambition of going on safari has been made possible through the reassurance and convenience of an escorted tour. We hope you have an amazing holiday and look forward to helping you create many memorable experiences in the future.
Yours sincerely
Megan

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer