Booked online with BG Homecare. Issue with a toilet cistern not filling. Jason arrived and identified the issue quickly, but while fixing it also noticed a couple of other issues in the system. Expl... Toon meer
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Booked online with BG Homecare. Issue with a toilet cistern not filling. Jason arrived and identified the issue quickly, but while fixing it also noticed a couple of other issues in the system. Expl... Toon meer
Bedrijf heeft geantwoord
Our plumber Nigel Stephens was very polite .....on entering our home put on shoe coverings. He came to fix our toilet as it was not flushing. He knew exactly what he was doing seemed very experienc... Toon meer
Bedrijf heeft geantwoord
Phoned at 1500, there by 1830. Apologies for being late. Mike very respectful of customer and property. A few hurdles were quickly overcome with any problems sorted without a fuss. Very professional a... Toon meer
Bedrijf heeft geantwoord
Our experience with Met Serv was fantastic. Jerome was very knowledgeable and worked in a clean and organised way. He explained everything thoroughly and got everything done in good time and was happy... Toon meer
Bedrijf heeft geantwoord
Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)
Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Verenigd Koninkrijk
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The METSERVE Plumbing Representative on Thursday 2nd July 2026 repaired the mechanism of my slow filling toilet in the downstairs cloakroom by establishing what caused the problem and resolving the issue very fast.
The METSERVE Plumbing Representative on the same visit also resolved the issue I had with my Water Pressure Regulator located under the Kitchen Sink. It was making loud noises and vibrating causing much concern to myself. The METSERVE Plumbing Representative resolved the problem very quickly by cleaning out the Water Pressure Regulator Filter which was covered in Limescale Deposits
I was very impressed by the Plumber who is very Professional with excellent Communication Skills . I was also very inspired by his Forensic approach to Plumbing Issues. THANK YOU METSERVE I AWARD 5 STARS FOR TOP QUALITY WORK.

Antwoord van Met Serve Ltd
Had a leaking kitchen tap, booked appointment with Dyno, arranged time and date.
Simon arrived on time, sorted problem out and replaced old mixer tap with new, left tidy, very approachable, knowledgable and explained everthing as he was going along.

Antwoord van Met Serve Ltd
The engineer arrived on time, quickly identified the problem and had the parts available in his van to fix it there and then. All sorted in 30 minutes and with no mess to clear up

Antwoord van Met Serve Ltd
Simon was punctual, helpful & took any stress out of the process

Antwoord van Met Serve Ltd
Two leaks in downstairs toilet which entailed removal of toilet basin and creation of access panel to facilitate repair. Tim kept us well informed throughout, carried out the repairs in a timely manner and we are left with a clean dry room again. We await the repair team and I am sure they will be equally efficient. Excellent service throughout.

Antwoord van Met Serve Ltd
Our plumber Nigel Stephens was very polite .....on entering our home put on shoe coverings. He came to fix our toilet as it was not flushing. He knew exactly what he was doing seemed very experienced. Explained exactly what he had done. Job done ✔️ I would thoroughly recommend him

Antwoord van Met Serve Ltd
It was easy to book an appointment. Callun, the engineer who visited, was very friendly and knowledgeable. He resolved my problem quickly snd professionally. I would recommend DynoRod.

Antwoord van Met Serve Ltd
Metserve Dyno engineer - Rikaine: very professional and explained everything in detail fixing both problems under extreme hot conditions.

Antwoord van Met Serve Ltd
Today we had Samuel (Sam) visit our house to fix a water leak under our hallway floor. We have tiled hallway and Sam did such a great job cutting away the tiles and finding the leak with minimal fuss. His attention to detail was above and beyond what we were expecting. He fixed the leak, explained exactly how this leak came about and suggested some future fixes that were most welcome. During the entire visit, his manners were impeccable and he was very engaging. He also left the entire work area clean and tidy after the visit. I would highly recommend Dyno and of course Samuel for any of your plumbing needs.

Antwoord van Met Serve Ltd
Jerome from Dyno Plumbing came to power flush my heating system. He was excellent. Polite, knowledgeable, professional.

Antwoord van Met Serve Ltd
The engineers were really helpful and knowledgeable.

Antwoord van Met Serve Ltd
Very pleased with the fast response and quality of work which was carried out by engineer Jack Waite and he was excellent in all respects. Replaced two basin taps and fully explained what he was going to do. He tidied afterwards and was professional in all respects, a credit to your company!

Antwoord van Met Serve Ltd
Tim was excellent and solved our problem very quickly, despite having to go into the loft which is the temperature of the sun in the heat wave!

Antwoord van Met Serve Ltd
Daniel T gave us exceptional service and took complete responsibilty of sorting my flush issues out after 2 failed attempts of different plumbers sent before him .
Massive well done and well recommended this person for your plumbing work .

Antwoord van Met Serve Ltd
Callun replaced a leaking kitchen tap for me, the service call response was really quick, he was both friendly and knowledgeable, would definitely recommend, you’ve got a great staff member there

Antwoord van Met Serve Ltd
Had a burst pipe repaired which resulted in excess pressure to the bath filler system causing another leak. Engineer came out on Friday and ordered parts sent a message on Saturday to Tim who was with us within 20 minutes to finish the repair and make sure we would be able to shower over the hottest weekend of the year. Speed of response excellent from the very first call. The HomeServe insurance is worth its weight in gold.

Antwoord van Met Serve Ltd
Returned from holiday to find that I had a leak causing wet carpets and stained ceiling and walls. Callun arrived very quickly and discovered the cylinder in the airing cupboard was leaking. He resolved the leak and put a valve on a pipe in order for me to be able to switch it on and off to have a shower. After a new cylinder had been delivered Callun came back to fit it. He was very professional and respectful of my property and did an excellent job.

Antwoord van Met Serve Ltd
1 hour between placing he call and a plumber arriving. Excellent service from Jack Waite once he arrived. Dealt with our radiator leak swiftly and professionally.

Antwoord van Met Serve Ltd
Jack was super resourceful, showed tenacity in resolving our problem that turned out to be more complicated to fix than planned. I’m sure other engineers would have washed their hands and not completed the job.

Antwoord van Met Serve Ltd
Steve Jordan was exceptionally good at sorting the problem out . He was polite, extremely well organised, clean & helpful. I would TRUELY recommend him. The cistern problem was resolved very quickly & efficiently. A true gentlemen.
Thanks a lot
Azmina ( Croydon)

Antwoord van Met Serve Ltd
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