I was looking for a spare door seal for my fridge. I wasn't sure which was the right product as I found a few and I emailed. I received very fast and helpful response from Jake. It made my experience... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Overall delivery was a bit slower than advertised, and the order was stuck on ‘processing’ for 3 days with no updates but when received it well and securely packaged and now fitted. The other is... Toon meer
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Toon meer
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Toon meer
Bedrijfsgegevens
- Huishoudelijke apparaatonderdelen leverancier
- Elektronische onderdelen leverancier
- Elektronische onderdelenwinkel
Geschreven door het bedrijf
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Contactgegevens
55a Halifax Way, YO42 1NR, Verenigd Koninkrijk
- info@minervaparts.co.uk
- minervaparts.co.uk
4,2
Goed
236 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
27 april 2024
Wrong product delivered
Wrong product delivered, initially slow responding. More concerned with returning wrong item than sending correct one. From emails not confident correct part will be delivered, let's wait and see.
23 april 2024
Antwoord van Minervaparts
Good Evening,
I am sorry you feel you have had no communication from us. I can see you sent us a query on 02/04 and received a response from us 48 hours later, and I can see a further communication from you that was responded to earlier this evening - I apologise for the delay in coming back to you about the incorrect part you ordered, this one is a little outside of how long we would usually take to respond to queries.
We have sent you a further link which should be the part you are looking for - as advised in the communication, a picture of this part will be added on monday and we would advise you wait until then to check the picture against the part you require before ordering.
Regards
Troy
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
No Instructions
I contacted this site for a friend who had lost his instructions. I finally found what I thought was the right page and clicked the 'download'
All I got was a 'Logo', I found links to buy cookers
28 maart 2024
Antwoord van Minervaparts
Good evening,
I am really sorry for the inconvenience this has caused you. I have had a quick look into this and it looks as though there is an error with this file, so I have escalated this to our technical team who are working to resolve this. I have emailed you across the file to the email address you requested it to previously. Please do let me know if you have any further issues, or need any further assistance.
Thank you for bringing this to our attention.
Kind regards
Troy
Minervaparts were fantastic
Minervaparts were fantastic, they helped me find the parts i required and delivered it really quick. I was kept updated at every step. Thank you
27 maart 2024
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
When all else appears to have failed!
Argos Customer Support provided the steer that Minerva Parts would be able to supply a fan belt for a Bush 3Kg Tumble Dryer. Much relief when their web site pictured the part I had been searching for, for days.
Simple ordering process at acceptable price and excellent customer communication. Delivery most efficient via DPD. Part was correct, has been fitted and we are tumbling again.
26 maart 2024
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Quick To Order, Quick to deliver
Great customer service who helped me to locate the correct part. Quick delivery.
25 maart 2024
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Quick delivery
15 maart 2024
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Amazing
It was amazing service. Starting from the order till delivery everything perfect.. Would highly recommend...
12 maart 2024
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Well done you were the only company who…
Well done you were the only company who could help and saved more landfill due to simple replacement part.
7 maart 2024
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Fast delivery for a part I could not…
Fast delivery for a part I could not find anywhere else. Fits perfectly! Thank you!
15 februari 2024
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Wanted to check part fitted my model
Wanted to check part fitted my model, i had fast reply and good explanantion, ordered my part it was fast, easy and a quick delivery, i will use this company again and i would recommend them was a great service.
12 februari 2024
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Antwoord van Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.