MKM Building Supplies Reviews 

An excellent service was provided from the design of the kitchen right through to its completion. Steve Cook at Ripon was very knowledgeable and always available either on site or on the phone should advice be needed during installation.
A great quality kitchen and fabulous value for money.
Thank you Steve.

Since buying a house near Edinburgh we have undertaken a lot of renovations and improvements. I had nevet heard of MKM before but have just placed my fourth order in the last 5 months with them today. Every delivery has been made when they said it would, when I have had to go back and speak to them to modify an order because I made the wrong choice (as defined by my wife - or project manager as she now wants to called) the staff in Edinburgh have never failed to be more than helpful. Great customer service.

What a great company, professional , great service, great price. Will use this company from now on for all my purchases. Highly recommended.

If I could leave zero stars then I would! This company makes promises it has no intention of keeping with regards to delivery times. They have you literally standing around for hours waiting for materials to arrive and when you enquire you're simply told "Its on its way" Absolutely shocking service and they really don't seem to care. So tradesmen, get your materials elsewhere if you want to actually get on with your job!

Very happy with the delivery today, 5 bulk bags were delivered, the LGV driver Steve done fantastic job , the road was narrow and with some obstacles, but he was patient, confident and very polite, and done very good job .Also - quick delivery on time, good material thank you MKM

MKM Newbury - Cindy Williams
We had brilliant customer service from Cindy when looking for a new kitchen. The showroom has a great range of doors & worktop samples to look at.
Cindy came out to measure up & aid with the design. She is very knowledgeable and gave suggestions where needed.
Once we had decided on the product we liked, the communication was excellent, whether verbal or by email, we were well informed throughout the whole process, form purchase to delivery which was very smooth.
We are very pleased with our Symphony kitchen, we wanted a cottage feel, which we have & the units are very well made.
Our aftercare has been brilliant, we would recommend to anyone to contact Cindy if looking for a new kitchen.

My paint order took a week to arrive (from 7 miles away) with no promised notification of delivery day before hand. And then it was the wrong paint so I'm still not able to complete my exterior painting job. I'm waiting to hear how they will resolve this, but I won't be using them again!

These guys are brilliant, friendly, helpful every purchase or order has been seamless. Nothing is a hassle. Consistently good service, supply and delivery. Look no further than MKM.
Personable and genuine folk, happy to help and quality product line

I searched for the product and as out of stock I called so I could collect it and was told I had to buy 1000 kg pallet load, but their website offers 25kg bags. The words very sorry don't mean anything when you advertise products you don't sell.

I have dealt with a number of builders yards in my time, most knowledgeable and helpful.

None have came close to the service I receive at MKM Peterhead.

Gavin is particularly good, giving same day quotes, next day delivery and calling to advise on the rare delay.

The delivery drivers take the time and effort to chat as they unload, remembering conversations past.

The office staff call to advise when to expect delivery.

This branch is a credit to the company and an example to others.

Hull was a waste of time. Really good show room but little else. Spent a few hours their then recieved a quote that said kitchen but it was for bathrooms. Quote with no details as to what the description was so plumber couldnt order as product not known. Called several times no reply no one returned my call.

A really disappointing experience that had all started off so well. We ordered a high-end bath from MKM, which arrived in just a few days and was delivered by an incredibly friendly driver. The bath turned out to be too narrow to comfortably sit in (and we're only of average size) so we asked for our options on a return.

This is when it all turned sour.

MKM said that since they'd had to specially order the bath in, their supplier would be charging us a 25% restocking fee. Not only had this never been stated in any T&Cs, but MKM also failed to understand that our contract was never with their third party supplier and that we couldn't be forced to agree to their additional terms. Upon making this clear, the restocking fee was magically dropped and so we returned the bath to MKM Chichester. Where we should have then received a refund, MKM refused to issue it until their supplier had collected the bath from the branch - a clear breach of our consumer rights under distance selling regulations. Branch directors Richard and Peter refused to engage in any discussion of this and only issued the refund a week later. Sales manager (also Richard) gave me the standard "I'm just doing my job mate" excuse and that was the end of our experience with MKM.

Found the staff in my local branch very helpful and the advice they gave was the best solution for me. Thank you MKM

Unable to fulfill order on artificial turf afetr 5 weeks, When it finally arrived it was damaged. Full refund

I Just wanted to thank Richard Fulcher for a speedy turnaround on my kitchen. He has a professional manner with his quote and hard work. I would highly recommend a visit to MKM Chichester.
Miss Bicknell, Littlehampton

A family member recommended this company for my paving. MKM Chichester assisted me with my order, and the collection was made by our landscape contractors. Very efficient and the paving is great quality would definitely recommend.

I was unsure on what paint and products to purchase from my local MKM, a lady who worked there took her time to explain the products in detail, advise on what I needed and took the time to open some sample paints so I could match them up. The lady always serves customers with a smile and a great attitude, she’s a credit to MKM.

I cannot fault the company, quality of the product or the driver. We had a tricky place to off-load the bags, desperately hoping they could off-load in an awkward place, at the back, at the top of a hill. The company were extremely accommodating, friendly on the phone, the driver exceptional in his help and advice, and (for someone who has never dealt with a building supply company ordering this quantity before) I found the whole experience 100% positive.
I've just got to wheelbarrow 100 loads down the hill now, rather than (as I feared) up hill. Thank you so much. Definitely using you again.

Bought some additional Symphony Kitchen units from MKM Wakefield. They all arrived on time and as per the order. Great service from Jasmin who resolved a couple of nuances we had with some older units. I would say that Jasmin went beyond the service we'd normally expect and we would use MKM Wakefield again without hesitation.

MKM driver review….
Aaron from Chelmsford site delivered my fence panels and he was outstanding!
A great guy, credit to the Chelmsford branch.