I paid a deposit for a BBQ shelter in June, with stock expected in July and a delivery date shortly thereafter. I have heard nothing from the company since, despite attempts to contact them via LiveCh... Toon meer
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Lees wat reviewers zeggen
Ordered an outdoor parasol at the end of May 2026 which didnt arrive until the end of June,overdue by a couple of weeks. No communication from the company regarding delay or arrival without signifi... Toon meer
Really poor communication, never answer the phone or reply to emails. Our pergola fitted a month ago, Jupiter 4x3. Website says aluminium frame & galvanised louvres.,Fitters said it was defiantly slow... Toon meer
Easy to order and received confirmation straight away. Was advised with delivery date by email. I the day of delivery the driver called and advised that within 30mins they would arrive, placed boxes... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We offer a huge range of rattan garden furniture, rattan dining sets, rattan corner sets, rattan rain covers and conservatory rattan sets at Great prices and fast delivery. Available online from Modern Rattan.
Contactgegevens
Emmanuel Court, Sutton Coldfield , Verenigd Koninkrijk
- 0121 517 0621
- sales@modernrattan.co.uk
- modernrattan.co.uk
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Reageert doorgaans binnen 24 uur
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Brilliant service and delivery men.

Antwoord van Modern Rattan
Luxurious and comfortable, what a find!
Order took a bit longer than expected to arrive however I do get this wasn’t their fault entirely. However the garden furniture was better than the expected, very nice and easy to put together.

Antwoord van Modern Rattan
Excellent Service
Ordered a set of garden furniture after having an absolute nightmare with Robert Dyas! Modern Rattan were a pleasure to deal with and kept me updated throughout the whole process. The furniture is fantastic but then we already have a MAZE set so aware of the quality. Dropped a star as we desperately wanted the set for the Bank Holiday weekend but sadly they couldn't deliver in time so delivery was a little slower than a larger more well known company such as Amazon could have done. Apart from that, highly recommend Modern Rattan for your garden furniture needs.

Antwoord van Modern Rattan
Maze ark daybed
Great product, good communication re delivery and great price. Very happy.

Antwoord van Modern Rattan

Antwoord van Modern Rattan
Fantastic service from this company
Fantastic service from this company, I ordered wrong product online, was no problem called me within 5 mins of a chat and arranged the right order. Was delivered within a few days, text a delivery slot and they were early. Lovely delivery team too.
Furniture it’s great quality and looks amazing.

Antwoord van Modern Rattan
Fabulous. Better than expected. …
The corner suite has received many compliments for its elegant design, soft cushions & pale grey. I LOVE it.

Antwoord van Modern Rattan
Hello
Following the response received from modern rattan about my order, I give them five stars for promptness.

Antwoord van Modern Rattan
Fantastic company to deal with
Fantastic company to deal with, quality products at a competitive price, good communication.

Antwoord van Modern Rattan
Great cover for our garden furniture
Great cover for our garden furniture. Delivery quickly.
It's a great product for the…
It's a great product for the price,delivered on time and carried through to the garden.
Looks great
Looks great . Bought it to go with our garden furniture set to store the cushions from it . Bit disappointed with the dimensions given as they didn’t say internal or external for the measurements which has meant not all of the cushions will fit inside.
The storage bag inside is great as it allows you to keep everything dry.
Good quality highly recommend even if it was a bit expensive in our view.
Goods not arrived
Bought a garden sofa cover on the second of June and nothing. I emailed and nothing, made a call and spoke to a guy who said he would look in to it and respond to my original email and nothing. When I call now all I get is a full answering service and then get cut off.
Update:
I've had a call and they have apologise for not getting back to me sooner but there was issues with the main supplier and the item I ordered, so have refunded me.

Antwoord van Modern Rattan
Rattan Garden Furniture
Excellent experience from start to finish, would highly recommend them to family and friends
Good quality
Easy to order, keep up date with progress of order and delivery.
Have used sofa and chairs every day.
Well made and sturdy when using them,but light enough to move around easily.
Easy to adjust reclining back
Seating cushions and back rest cushions are excellent.
Well worth the money.
Good communication re delivery
Good communication re delivery, set as advertised.
After initially putting a 1 star rating…
After initially putting a 1 star rating whilst waiting for my pergola to be delivered,I must admit it is excellent quality and worthy of a 5 star. I was angry because it was my wife’s birthday. I take it back sorry and thankyou

Antwoord van Modern Rattan
Modern rattan pergola
Modern rattan pergola
We ordered an aluminum pergola from modern rattan as they were super competitive price wise. They gave a lead time for delivery but as it happened, our landscapers started our job early and after contacting modern rattan to explain, our order arrived far quicker than first advised.
Very very good customer service and a great product.

Antwoord van Modern Rattan
Very good response when delivery went wrong
Problems with delivery company they use (I would advise them to change it) but had a very considerate call from the company when things weren't right which was greatly appreciated (Thus the 5 Stars). Product was eventually delivered and is exactly what was required.

Antwoord van Modern Rattan
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