Great communication from the get go. John Culshaw (qualifications advisor) has been extremely patient and kind, despite being asked 101 questions by me. Always happy to point me in the right direction... Toon meer
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Lees wat reviewers zeggen
Ellen was really helpful in getting me enrolled on my CIPD level 5 with MOL and helped me put my mind at ease about what support I’d get and how the course would run. I was really impressed with the 9... Toon meer
Thank you to Ian and the IT Team from the VLE Help Desk at MOL - they always ensure that my concerns are addressed in a prompt manner. Everyone is so kind and very helpful, always putting my mind at e... Toon meer
My review only relates to the induction set-up as I have recently joined MOL Learn to study my CIPD Level 7. Huge praise to Ellen Howard, who is the Qualifications Advisor who helped my through the sm... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
MOL is an established learning and development provider with nearly 40 years’ experience of designing and delivering professional qualifications.
Contactgegevens
Openshaw Campus, Ashton Old Rd, M11 2WH, Manchester, Verenigd Koninkrijk
- 0333 331 5271
- enquiries@mollearn.com
- mollearn.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ellen was very helpful and…
Ellen was very helpful and knowledgeable about the course and how to enrol. Offered clear options and communication.
I was looking to undertake my level 7…
I was looking to undertake my level 7 CIPD studies. I was put through to Ellen Howard that responded to my queries fast and got me booked on with no issues.
Ellen informed me of everything I needed to know and also let me know if all costings.
Couldn’t fault the service at all
Our tutor Paul is always organised…
Our tutor Paul is always organised informative and engaging and the webinars are informative without being boring. The VLE is a lot at first but good when you have spent a few hours finding your way around.
Speedy response times
Ian was super responsive in a query I had regarding a locked account- he actioned it very promptly- many thanks
One Module
I only completed one module with MOL, as I had originally started with another company. MOL provided a good level of support and helpful resources. My reason for three stars is because I found the portal clunky to use, and because assignments that didn't pass first time were capped at a lower grade when re-submitting.

Antwoord van MOL Learn
Elle has been nothing but amazing
Elle has been nothing but amazing. She was very informative, answered all my questions and got the process sorted within 1 day! Would definitely recommend !!

Antwoord van MOL Learn
Great platform
Great platform! Ian was extremely helpful in providing last-minute solution to my access while I was traveling.
Laura Skeldon was extremely helpful and…
Laura Skeldon was extremely helpful and supportive throughout my enrolment process with MOL. She was attentive, responsive, and took the time to answer all my questions clearly. Her guidance made the whole process smooth and stress-free. I really appreciated her professionalism and approachable nature.
I found the course challenging as I…
I found the course challenging as I have been out of academia for over 20 years. I am currently enrolled in the CIPD Level 3 People Foundations course. The customer service staff at Mol Learn have been phenomenal and incredibly supportive. I got one assignment left before I am done. Thank you for the encouragement.
excellent support
I had to defer a module which was causing some worry. Kyle responded to my query promptly and compassionately and gave options i hadn't considered. Knowing we have this level of support behind us promotes success. Thank you Kyle.
Ian from VLE helpdesk was very…
Ian from VLE helpdesk was very helpful!! Thank you ! 5*
Induction Review - Level 7
My review only relates to the induction set-up as I have recently joined MOL Learn to study my CIPD Level 7. Huge praise to Ellen Howard, who is the Qualifications Advisor who helped my through the smooth and easy process and also explained my options really well both over the phone and in writing. I am looking forward to my course journey.
I had a great experience with MOL…
I had a great experience with MOL Learn. I would especially like to thank Ian for their excellent support and clear guidance. They were very helpful and responsive, and explained how to access my learning materials through the mylivebook app step by step.
The process was made much easier thanks to their help, and I really appreciate the support provided.
Ian was extremely helpful
Ian was extremely helpful. He answered my question quickly and went above and beyond to ease my concerns in regarded to my assessment submission.
Ian at VLE Helpdesk is incredible
Ian at VLE Helpdesk is incredible. Prompt response with a straightforward solution as well as assistance if I am unable to proceed on my own. Really great service.
Fast and good service from Ian
Fast and good service from Ian
Ian replied to my query extremely quickly, provided a solution which was clear and very helpful.
Thank you Ian.
deep experience but need to work on time management
The website is very good with lots on information and resources but still limited to CIPD resources although in the assessment markers ask to reference resources other than CIPD!
I found that the assessment criteria between different instructor in inconsistent. Each one focus on a certain area.
The biggest disadvantage is the time allocation for each module. I found it impossible to complete the assessment within the given window. Lately, I have discovered that I can ask for extension which cost me 3 modules with a refer grade due to in sufficient time.
When my assignment was due to upload…
When my assignment was due to upload and my website kept crashing down Ian helped me fix the issue immediately and I was able to reupload my assignment and get the support I needed!
I've had a very good experience with…
I've had a very good experience with signing up. Laura Skeldon provided me with all the details I needed to get started.
Thank you Laura!
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