MOL Learn Reviews 

Ellen was excellent in her product knowledge… answered all my questions in very detailed manner. Very easy to get hold of. Knows what she’s doing

I have completed both the L3 Cert and the L5 Diploma in Leadership & Management with MOL, and the service was superb throughout my two years.

Whenever I needed an extension with deadlines due to external factors, they were very accommodating and Kyle Lawton in particular was very helpful with regard to this.

Emma from MOL is really helpful and gives clear guidance. She is great!

I have had a great experience enrolling my colleague onto CIPD course, Ellen Howard has been super helpful and efficient and made the whole process painless, she has explained everything what needs to be done and completed and always quick to respond.
I would highly recommend MOL ( Ellen)

I had some trouble getting into my MOL Learn account and spoke to Ian for help. He was incredibly resilient and even moreso, patient! After many back and forths, we got me in. What a fabulous first impression of MOL’s Support.

Really simple enrolment process, and Ellen Howard was extremely helpful at answering questions and did so quickly.

I am starting my Level 5 with MOL after completing my Level 3 2 years ago. During my level 3, the support was amazing, especially for my learning style and home life demands. Ellen was really clear and it was a smooth and quick enrolment process for my Level 5.

I’ve had some personal challenges recently that made it really difficult to focus on my studies. I called MOL for support, and while I’ve always had great experiences with the team, Emma completely exceeded my expectations. She was so lovely, kind, empathetic, and professional — qualities that can be hard to balance, but she managed them effortlessly. She gave me so much confidence and motivation to keep going with my studies, which means a lot considering I was close to giving up. Emma, you’re amazing — the team is very lucky to have you!

Ian smith, what a brilliant colleague you have there.
He broke down the course so i fully understood where to find information.
Also, found out that i didn't have the right items loaded up and sorted that for me.
This team member, proves your companies motto.

The missing tab under my profile on the VLE platform has been promptly restored - many thanks to Ian from VLE Helpdesk for his quick and kind help!

Professional Support

The Mol Learn Delivery Assistant Team specifically Tara Camfield have been fantastic. Always patient and prompt in replying to queries.

Any assistance, amendment, adjustments they are efficient and happy to help.

Ian was great and really helped me to access to VLE and our servers are based in Luxenberg so it makes it appear that we're not based in the UK.

I had an issue with gaining access, due to my organisation restrictions. Ian from the VLE Helpdesk had this sorted within 25 minutes for me.
The communication from the beginning has been great, and Ian has made it so easy for me to continue with the course with clear and simple to follow instruction.

Great support from the team regarding questions and enquires! Both Julie and Ellen helped me through the process of enquiry and registration with clarity and patience, I really appreciated the support they provided. It definitely helped weigh in my decision in wanting to study with MOL because of their helpful advice and guidance through the process of enrolling!

I had a great experience with the support team. A person named Ian Smith helped me with my login issue quickly and professionally. Thank you for the excellent service!

Very happy with the support I received specifically from Ian- VLE helpdesk.

He responded to my query very promptly and has been very efficient in directing me on how to look for my next module, which I was unable to see at 1st glance.

Regards
Upasna

I can’t thank MOL and especially their qualifications adviser, Julies, enough for the support I’ve received during a very stressful time. As a manager working towards my CIPD Level 7 qualification, I was devastated when my previous college unexpectedly stopped delivering the course halfway through.

Transferring over to MOL was the best decision I made. From the start, Julies has gone above and beyond to help facilitate the process, consistently chasing my previous college (who were very slow in providing the necessary transfer documents) and keeping me updated every step of the way. There communication has been outstanding, always professional, reassuring, and proactive.

Thanks to Julies's dedication, I’m now successfully enrolling with MOL and finally back on track with my studies. It’s clear that MOL genuinely cares about their learners’ progression and success. I highly recommend them to anyone looking for a reliable, supportive provider for their CIPD qualifications.

Thank you again, Julies and MOL, for turning a really difficult situation around and helping me move forward with confidence.

"I was having issues logging into my account and was getting very frustrated. Ian was incredibly helpful and patient, and he resolved the issue quickly. Thank you so much, Ian — you were great!"

The team at MOL Learn (Ellen/Julie) were really helpful and responsive. Had a really good initial conversation with Ellen who gave an overview of the course and what to expect, which helped in deciding this was the right qualification/provider for me. An easy process to get enrolled on the course. Looking forward to starting my learning journey.