Great communication from the get go. John Culshaw (qualifications advisor) has been extremely patient and kind, despite being asked 101 questions by me. Always happy to point me in the right direction... Toon meer
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Lees wat reviewers zeggen
Ellen was really helpful in getting me enrolled on my CIPD level 5 with MOL and helped me put my mind at ease about what support I’d get and how the course would run. I was really impressed with the 9... Toon meer
Thank you to Ian and the IT Team from the VLE Help Desk at MOL - they always ensure that my concerns are addressed in a prompt manner. Everyone is so kind and very helpful, always putting my mind at e... Toon meer
My review only relates to the induction set-up as I have recently joined MOL Learn to study my CIPD Level 7. Huge praise to Ellen Howard, who is the Qualifications Advisor who helped my through the sm... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
MOL is an established learning and development provider with nearly 40 years’ experience of designing and delivering professional qualifications.
Contactgegevens
Openshaw Campus, Ashton Old Rd, M11 2WH, Manchester, Verenigd Koninkrijk
- 0333 331 5271
- enquiries@mollearn.com
- mollearn.com
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Fantastic service from MOL Learn
Fantastic service from MOL Learn, special thanks to Ellen who was my point of contact throughout the application process. Ellen was very prompt in all replies and in actioning everything that was required. Massive thanks to Ellen.
Straightforward application process
Really straightforward application process. Personnel very helpful when raising queries. Quick and efficient.

Antwoord van MOL Learn
Excellent support
Ryan the Qualification Advisor was extremely helpful when communicating with MOL. He was on hand to answer any questions in an efficient, friendly and supportive manner. Ryan made the journey from enquiring to enrolling seamless and has made me look forward to starting my course.
I would recommend MOL learn advisors to anyone.

Antwoord van MOL Learn
Mol learn - review
Overall, the lecture provided a compelling, research-backed case. For HR professionals aiming to foster high-performance cultures while maintaining employee wellbeing and fairness, this lecture offered both strategic direction and practical tools.
Amazing service
I had the pleasure of speaking with Ellen a few times as she guided me with my application for the CLC, I was very pleased with the service an all my questions were answered and good communication was provided all through this process. Thank you Ellen for making the process so easy for me!

Antwoord van MOL Learn
Ellen was really helpful in answering…
Ellen was really helpful in answering all the questions I had promptly and clearly helping to ultimately make the decision to study with MOL! Great service, would recommend! Thanks Ellen.

Antwoord van MOL Learn
Really good communication and customer…
Really good communication and customer service over email and phone, from Ellen. Very quick to get me what I needed and have my colleague starting her CIPD in April!

Antwoord van MOL Learn
First Time User
I haven't used MOL Learn before however Ellen Howard has made the process extremely easy, great response time, providing all the information I needed to get started on my course and answering any question I had, I am now enrolled and looking forward to starting my course :)
Thanks again Ellen!

Antwoord van MOL Learn
A great on boarding experience
A great on boarding experience. I was assisted by Ellen who was extremely friendly, knowledgeable and really explained the course content well. Over-all a very positive experience,

Antwoord van MOL Learn
I felt in good hands from the very…
I felt in good hands from the very beginning, Ellen answered all my questions and doubts and made the enrollment process very convenient for me. Looking forward to the next months, thanks a lot :)

Antwoord van MOL Learn
I had an excellent experience with Mol…
I had an excellent experience with Mol Learn! The entire process was smooth, and their team was incredibly easy to communicate with. They responded quickly to my emails and phone calls, making everything effortless. A special thanks to Ryan for his clear explanations and guidance—he made the whole process easy to understand and move forward with confidence. I highly recommend Mol Learn for their professionalism and outstanding customer service!

Antwoord van MOL Learn
Ellen was great in getting me enrolled…
Ellen was great in getting me enrolled so fast. Everything was set up quickly.
Efficient set up and detail
Thanks to Ellen Howard the set up process was efficient and she answered all of my questions prior to ensure this was right for me.
Easy & supportive
So far been supported by Ellen who has made the process easy and enjoyable as every query has been answered promptly with easy to follow information on the next steps when signing up. Highly recommend!

Antwoord van MOL Learn
Great experience so far
Great experience so far. I've recently moved to MOL part way through a qualification having been let down by a face to face provider. The on boarding process was really smooth and I have been able to carry over my grades from modules already completed without having to start the qualification again. I was nervous about switching because i do prefer face to face, but Ellen was really helpful and knowledgeable, she held my hand through the whole process. The VLE is clear and easy to follow and there is help from tutors available when needed

Antwoord van MOL Learn
5 Star Experience for the journey from…
5 Star Experience for the journey from initial enquiry to purchasing a course.
This process was led by Ellen who is extremely patient, knowledgable and available to support.
I recently had problems logging in and Ellen was quick to respond and resolve.
This fills me with confidence for when I start my course in March.

Antwoord van MOL Learn
I cannot recommend MOL enough!
I cannot recommend MOL enough!
My tutor Jess was incredible, nothing was to much trouble for her and I felt so supported throughout my studies.
I started my Level 6 Diploma in Conveyancing Law and Practice when my daughter was just 2 years old, I had a lot to juggle so any course would need to fit around that. Thankfully this course did and I am now a CLC Licensed Conveyancer - Thank you MOL !!!

Antwoord van MOL Learn
I called today requiring help…
I called today requiring help registering my course with CIPD and asking to switch to on demand. I spoke with Ellen who was very friendly, patient and attentive. Ellen’s directions of what I needed to do were extremely clear and so I felt confident she could help with my second query. She explained she would instantly switch my course and everything I needed to know. She called me back to confirm my course was switched, checking I was okay with an assignment I’d already registered to and told me she had removed all the Level 5 course content I no longer required so It was clear for me. Following this Ellen sent me an email to confirm everything in writing. Ellen went above and beyond to help me, she is a rare gem and an asset to your business. I had no difficulty, it was stress free and I felt happy coming away with my queries resolved quickly. Thanks Ellen, you make a massive difference to people x
Great support for worries/concerns!
Ellen Howard is a real credit to MOL. Sh takes a pro-active and emphatic approach, and my concerns/queries have always been met with understanding and reassurance. She has been incredibly helpful and very supportive during my study. So thank you Ellen!
They gave clear and timely responses.
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