I got myself in a state trying to make a payment on my new Asda Credit Card. The online information didn’t help but one quick call to Ash in Collections and the issue was sorted. He knew immediately w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Liam was brilliant! He brought our click + collect order within minutes of us pulling up. Speedy service & they were very professional as well.
Bedrijf heeft geantwoord
We have been with Asda for our pet insurance for a number of years, and thank goodness, as unfortunately our family dog was diagnosed with Lymphoma last year. Asda have been brilliant throughout. From... Toon meer
Bedrijf heeft geantwoord
Really disappointed with the service. I rang to cancel my pet insurance policy in August, but it clearly hasn’t been cancelled as they’ve continued to take payments from my account for the last 2 mont... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.
Contactgegevens
Great Wilson Street, LS11 5AD, Leeds, Verenigd Koninkrijk
- money.asda.com
4,5
Uitstekend
11K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Set of criminals even though I was…
Set of criminals even though I was clearing my balance every 30 day's I still got charged interest. Avoid and the fact asda want to put there name to this company I won't be doing my weakly shop there anymore. There now making it difficult for me to close the account these companies need looking into
9 oktober 2026
Review zonder uitnodiging
Antwoord van Asda Money
Hi Norrie,
Thank you for taking the time to share your review.
We’re sorry to hear that you’re unhappy with your experience and the interest charged to your account. We’ve reached out to you directly through our in-app Message Centre to explain this further.
You can find our message in the app under More > Help.
Thank you again for bringing your concerns to our attention.
Thank you,
Natalie D.
Antwoord van Asda Money
Hi,
Thank you for taking the time to leave a review. We are glad to hear that the the premium is very competitive and the process is easy.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Liam was great!
Liam was brilliant! He brought our click + collect order within minutes of us pulling up. Speedy service & they were very professional as well.
5 oktober 2026
Antwoord van Asda Money
Hi Francesca,
Thank you for taking the time to leave a review. We are glad to hear that the service was speedy and very professional.
Best Wishes,
Grace
Good value for Travel Insurance
Good value for Travel Insurance, easy to navigate round the website. This is my second time using Asda Money for my travel insurance
27 september 2026
Antwoord van Asda Money
Hi,
Thank you for taking the time to leave a review. We are glad to hear that the website is easy to navigate and good value.
Thank you for your continued trust in our support and for choosing Asda Travel Insurance.
Best Wishes,
Grace
Easy and straightforward to do.
3 oktober 2026
Antwoord van Asda Money
Hi Nicola,
Thank you for taking the time to leave a review. We are glad to hear that the process was easy and straigtforward.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Absolute rip off with high interest.
Absolute rip off with high interest.
Would avoid unless absolutely necessary
.
26 september 2026
Antwoord van Asda Money
Hi Julia,
Thank you for taking the time to leave a review. We are glad to hear that the process was straightforward and very easy to buy.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Antwoord van Asda Money
Hi Justine,
Thank you for taking the time to leave a review. We are glad to hear that the travel Insurance is good value for money.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Applied for the credit card 14 days ago…
Applied for the credit card 14 days ago still hasn’t arrived tried ringing customer service but without card number that I don’t have got no where even tried selecting options 1-9 still didn’t work very frustrating.
25 september 2026
Review zonder uitnodiging
Antwoord van Asda Money
Hi Patricia,
Thank you for taking the time to share your review.
We’re sorry to hear about your experience and the difficulties you encountered when trying to contact us. We’ve now reached out to you directly by email to address your concerns, so please check your inbox when you have a moment.
Thank you again for bringing this to our attention.
Thank you,
Natalie D.
Not a good experience with the Asda Travel Money Card
Not a good experience with the Asda Travel Money Card, Very Much a Rip Off, after 12 months without activity /Usage of the card the Monthly Charge is £2 which seems
Ridiculous / extortionate seeing as they have your unused balance to present for their investment opportunities and interest. Not recommended and as stated, a RIP OFF. Unable to be dealt with through the App to get it cancelled and the outstanding balance returned, so phoning them turned out to be the only option for that / for both with a separate phone call demanded for each card. Thank you for your response that is nothing more than what was expected, Yes we know it's in the T&C's, but @ £2 per month is still a RiP Off on this type of card, often for some / maybe many an overlooked infrequently used travel card. If this Is missed, even possibly in the case of IE, bereavement, you will help yourself to at least £24 in one year for nothing while having already use of their money for investment gains.
8 oktober 2026
Review zonder uitnodiging
Antwoord van Asda Money
Hi Nike,
Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience using the Asda Travel Money Card.
The inactivity fee is outlined in the card's terms and conditions and applies after 12 months of no card activity, such as topping up the card, making a transaction, or withdrawing funds. The fee is £2 per month and is only charged where there is a remaining balance on the card.
We appreciate your comments regarding the process for returning any unused balance and the support options available. Customer feedback like this helps us understand where we can improve the experience.
If you still require assistance or would like us to review your specific circumstances, please contact our Travel Money Card team directly and they will be happy to help.
Best Wishes,
Grace
Antwoord van Asda Money
Hi Angela,
Thank you for taking the time to leave a review. We are glad to hear that the service was brilliant.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Asda holiday insurance all good and…
Asda holiday insurance all good and very straightforward
16 september 2026
Antwoord van Asda Money
Hi Doreen,
Thank you for taking the time to leave a review. We are glad to hear that the process was straightforward.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Antwoord van Asda Money
Hi Raymond,
Thank you for taking the time to leave a review. We are glad to hear that it was easy to get a quote and that the price was good as well.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Helpful staff member for renewed travel…
Helpful staff member for renewed travel insurance.
30 september 2026
Antwoord van Asda Money
Hi Anuk,
Thank you for taking the time to leave a review. We are glad to hear that the team were helpful and you managed to renew your travel insurance.
Thank you for your continued trust in our services and for choosing Asda Travel Insurance.
Best Wishes,
Grace
Very helpful & clear & precise in…
Very helpful & clear & precise in language & knowledge
28 september 2026
Antwoord van Asda Money
Hi Edward,
Thank you for taking the time to leave a review. We are glad to hear that the team were very helpful, clear and knowledgeable.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Antwoord van Asda Money
Hi John,
Thank you for taking the time to leave a review. We are glad to hear that the service met your expectations and was excellent.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Very easy to communicate with
Very easy to communicate with , talking to a person instead of a robot . Conducted my query and subsequent sign up for new contract effortlessly. Overall excellent.
28 september 2026
Antwoord van Asda Money
Hi Derek,
Thank you for taking the time to leave a review. We are glad to hear that your overall experience was excellent, communication was easy and the team answered any of your queries effortlessly.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Smooth process from start to finish
Smooth process from start to finish, and excellent rates
28 september 2026
Antwoord van Asda Money
Hi Harrison,
Thank you for taking the time to leave a review. We are glad to hear that the process was smooth from start to finish and that the rates were excellent.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
Antwoord van Asda Money
Hi Ayman,
Thank you so much for your review! 😊
We’re really pleased to hear that you found the process easy and straightforward. It’s great to know everything went smoothly for you.
Thank you for choosing Asda Money, we're always here to support you! 💚
Thank you,
Natalie D.
Ease of use of travel insurance…
Ease of use of travel insurance sections including the health questions, great value for money too.
27 september 2026
Antwoord van Asda Money
Hi Matthew,
Thank you for taking the time to leave a review. We are glad to hear that the travel insurance was easy and great value for money.
Thank you for choosing Asda Travel Insurance.
Best Wishes,
Grace
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