Asda Money Reviews 

10.939
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I got myself in a state trying to make a payment on my new Asda Credit Card. The online information didn’t help but one quick call to Ash in Collections and the issue was sorted. He knew immediately w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Liam was brilliant! He brought our click + collect order within minutes of us pulling up. Speedy service & they were very professional as well.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been with Asda for our pet insurance for a number of years, and thank goodness, as unfortunately our family dog was diagnosed with Lymphoma last year. Asda have been brilliant throughout. From... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Really disappointed with the service. I rang to cancel my pet insurance policy in August, but it clearly hasn’t been cancelled as they’ve continued to take payments from my account for the last 2 mont... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contactgegevens

  • Great Wilson Street, LS11 5AD, Leeds, Verenigd Koninkrijk

  • money.asda.com

4,5

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(10.939)

1.617 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great price for what we needed for our…

Great price for what we needed for our short overseas holiday

19 september 2026
Logo Asda Money

Antwoord van Asda Money

Hi Margaret,

Thank you for taking the time to leave a review. We are glad to hear that the price was great for the cover you needed.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Easy to deal with

Easy to deal with. Very informative

18 september 2026
Logo Asda Money

Antwoord van Asda Money

Hi Margaret,

Thank you for taking the time to leave a review. We are glad to hear that the service was easy to deal with and the team were very informative.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

The person was helpful on the…

The person was helpful on the phone,friendly & informative.

12 september 2026
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Antwoord van Asda Money

Hi Ms Pickover,

Thank you for taking the time to leave a review. We are glad to hear that the team were helpful, friendly and informative.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren
Logo Asda Money

Antwoord van Asda Money

Hi David,

Thank you for taking the time to leave a review. We are glad to hear that the service was quick and easy to use.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 1 van de 5 sterren

customer service is a joke...told me my…

customer service is a joke...told me my memorable information....also have no idea on app problems...i would never recommend this.

25 september 2026
Review zonder uitnodiging
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Antwoord van Asda Money

Hi Mylo,

Thank you for your feedback. We are sorry that your recent experience has not met your expectations. We have raised your comments with the team to review the handling of your enquiry, as this is not the level of service we strive to deliver. We also understand you're experiencing issues with the app, and a member of our team will contact you to help resolve these as quickly as possible.

Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Spoke to a fantastic worker called…

Spoke to a fantastic worker called Autumn. She was so helpful.
Also spoke to a young man called Paul he was also very friendly and helpful too.

17 september 2026
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Antwoord van Asda Money

Hi AnneMarie,

Thank you for taking the time to leave a review. We are glad to hear that the team were helpful and friendly.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 4 van de 5 sterren

I have my Holiday Insurance through…

I have my Holiday Insurance through Asda Money and it is so simple to sort out.

17 september 2026
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Antwoord van Asda Money

Hi John,

Thank you for taking the time to leave a review. We are glad to hear that your holiday Insurance was simple to sort.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Very easy to deal with and straight…

Very easy to deal with and straight forward

16 september 2026
Logo Asda Money

Antwoord van Asda Money

Hi John,

Thank you for taking the time to leave a review. We are glad to hear that the service was easy and straightforward to use.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Fast to answer phone.

Fast to answer phone.
Friendly, helpful advisors.

15 september 2026
Logo Asda Money

Antwoord van Asda Money

Hi Kevin,

Thank you for taking the time to leave a review. We are glad to hear that the team were fast to answer the phone, friendly and helpful.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Love love love Asda

Love love love Asda, finally got brave to shop online and I was not disappointed, great food produce, very reliable and I get point rewards to turn into extra monies to spend,has made life a lot easier

17 september 2026
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Antwoord van Asda Money

Hi there,

Thank you so much for your amazing feedback! We’re thrilled to hear that you took the leap into online shopping and had such a positive experience! 🛒✨ It’s fantastic to know you’re enjoying the great-quality produce, reliable service and rewards too. 🎉💳 We’re so pleased to hear we’ve helped make life a little easier! 😊💚

Best wishes,
Alanna F

Beoordeeld met 5 van de 5 sterren

Easy straight forward service

Easy straight forward service, also good price for what cover is offered.

14 september 2026
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Antwoord van Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the service was easy and straightforward and the price is good for your required cover.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Travel insurance renewal

The travel insurance renewal process was easy and Dylan was very helpful

14 september 2026
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Antwoord van Asda Money

Hi Mrs Harrison,

Thank you for taking the time to leave a review. We are glad to hear that Dylan was helpful and the renewal process was easy to do.

Thank you for your continued trust in our services and for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Perfect job

Perfect job

30 maart 2026
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Antwoord van Asda Money

Hi Lawal,

Thank you so much for your feedback! 😊🌟 We’re delighted to hear you’re happy with our service. Your kind words mean a lot to us!

Best wishes,
Alanna F

Beoordeeld met 5 van de 5 sterren

I was looking for a budget priced…

I was looking for a budget priced holiday insurance for a three day break in Portugal and after trawling many sites without success ASDA holiday insurance popped up and saved the day. The site was simple to negotiate and the price very reasonable. I will not hesitate ASDA holiday insurance in the future.

8 september 2026
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Antwoord van Asda Money

Hi Patricia,

Thank you for taking the time to leave a review. We are glad to hear that the site was easy to navigate and the price was very reasonable.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Staff very helpful and prompt provision…

Staff very helpful and prompt provision of documents

7 september 2026
Logo Asda Money

Antwoord van Asda Money

Hi Edward,

Thank you for taking the time to leave a review. We are glad to hear that the team were very helpful and that you received your documents quickly.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Very good and clear service

Very good and clear service

15 september 2026
Logo Asda Money

Antwoord van Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the you found the service good and clear.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Staff always helpful and polite ,quick…

Staff always helpful and polite ,quick and easy

7 september 2026
Logo Asda Money

Antwoord van Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the team are always helpful and polite and that the service is quick and easy.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

The best insurance company I have ever used

My dog, a 5 year old dachshund, was recently diagnosed with a really scary cancer. My vets removed the tumour immediately and completed the claim for me. Asda reached out for more information and the lovely staff talked me through things on 3 separate occasions when I called upset and panicked. He was booked back in with the vets for follow up tests and scans to see if we caught it in time or if it had spread. Before we even attended the follow up, the claim was completed. The further scans and tests were put through as a continuation of the claim and the fantastic Asda staff talked me through the claim process again. This was settled extremely quickly too. After coming from a much slower and more stressful insurance company I couldn’t believe the speed and helpfulness at Asda. The caseworker that handled my claim did a great job and everybody on the helpline genuinely cared and empathised with me. I recommend Asda insurance to everyone I know. My dog is now cancer free and I will be using Asda for as long as i own animals

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Asda Money

Hi Georgia,

Thank you for taking the time to leave a review. We are so glad that your dachshund is now cancer free and that the team were helpful and talked you through the process during an extremely stressful time. We are also pleased to hear that the claim was processed quickly and the team were empathetic to your situation.

Thank you for choosing Asda Pet Insurance.

Best Wishes,
Grace

Beoordeeld met 5 van de 5 sterren

Great and staff are very helpful

Great and staff are very helpful. A visit makes my day!!!

13 september 2026
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Antwoord van Asda Money

Hi Karen,

Thank you so much for your lovely feedback! 😊 We’re delighted to hear that our staff are so helpful 🌟 It’s always wonderful to hear such positive comments, and we really appreciate you taking the time to share them.

Best wishes,
Alanna F

Beoordeeld met 5 van de 5 sterren

Bought travel insurance

Bought travel insurance so I auto do and gave you options on what cover you wanted.
This is my second time using Asda for travel insurance would highly recommend

13 september 2026
Logo Asda Money

Antwoord van Asda Money

Hi Lisa,

Thank you for taking the time to leave a review. We are glad to hear that the options for cover work well and suit your needs. Thank you for recommending us and for your continued trust in our services.

Thank you for choosing Asda Travel Insurance.

Best Wishes,
Grace

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